Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Southwest Health Care Network (VISN 18)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on November 16, 2011. Also cited in 228 other reports.
Report ID: SPE000000068703, U.S. Department of Veterans Affairs
Reported Entity: VISN 18 Tucson, AZ
Issue:
On 11/14/11, the Pharmacy discovered that a UPS package containing 11 Schedule Class II hardcopy prescriptions was not delivered at South Arizona VA Health Care System (SAVAHCS). The package was picked up on 11/08/11 at the Northwest (NW) VA Community Based Outpatient Clinic (CBOC) and was never delivered. UPS has tracked it and they cannot locate it, although they are still looking. There are 11 patients affected by the loss of these prescriptions. Their names, DOB, and SSN are on the prescriptions. Update: 11/16/11:Even though it is not the fault of the VA, 11 patients will receive a letter offering credit protection services.
Outcome:
We have notified the patients and are working with the contractor to create a new process that will reduce the risk of losing a package in the future.