Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
Rocky Mountain Network (VISN 19)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on February 11, 2011. Also cited in 133 other reports.
Report ID: SPE000000058307, U.S. Department of Veterans Affairs
Reported Entity: VISN 19 Grand Junction, CO
Issue:
I received email from VA employee stating she was concerned with a Data Overwrite Incident.As we discussed on the phone, I was informed of a demographic data overwrite of one of our patient files this afternoon. From what I understand, veteran A used the www.usgov.com website to register online using the 1010EZ. This website sends to our system the veteran's information to be processed by the EZ 1010EZ processing option in VISTA (Employee Ain Registration processes these). This processing appears to have overwritten another veterans Veteran B demographic information. Both Veteran A and Veteran B have the same first and last name. Based on a inquire with audit on the Fileman PATIENT file, this happened on F02/04/11. Update: 02/14/11:This error caused Veteran B's medication to be sent to Veteran A. Veteran B will receive a letter of notification.
Outcome:
I called the VA National Service Desk, and they fixed the data overwrite problem. Brought this incident up to morning report and educated them to have their employees be more cautious.