Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Heartland Network (VISN 15)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on December 12, 2012. Also cited in 149 other reports.
Report ID: PSETS0000083590, U.S. Department of Veterans Affairs
Reported Entity: VISN 15 Marion, IL
Issue:
A Community Based Outpatient Clinic (CBOC) employee reported that she accidentally faxed a Veteran's non-VA records to an incorrect fax number after transposing the numbers. The documents contained the Veteran's full name and DOB, and other medical information. The documents did not contain any 7332-protected information. The misdialed number belonged to the Department of Fish and Wildlife, which is another Federal Agency. The recipient notified the VA of the error, and then shredded the documents upon the request of the employee who originated the fax. Update: 12/13/12:The Veteran will receive a letter offering credit protection services.
Outcome:
Employee was reminded to use caution when entering fax numbers and to double-check to ensure correct number has been entered.