Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA New England Healthcare System (VISN 1)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on June 6, 2012. Also cited in 204 other reports.
Report ID: SPE000000076401, U.S. Department of Veterans Affairs
Reported Entity: VISN 01 Manchester, NH
Issue:
An employee received a call from Port City Glass stating that they received a patient's records on their fax. They were told to shred the information that they received and told that the Privacy Officer would probably call them immediately. The patient's information was faxed to the wrong place by one of our employees. This information was ripped up by the employee at Port City Glass. The Privacy Officer asked the employee to put the ripped information in an envelope and send it directly back to the Privacy Officer to destroy. The employee did not have the appropriate shredder. The information that the Port City Glass was able to give us was the patient name, full SSN, and DOB. Update: 06/06/12:One Veteran will be sent a letter offering credit protection services.
Outcome:
Education was given to staff to make sure that they verify number before sending fax.