Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Heartland Network (VISN 15)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on July 2, 2012. Also cited in 149 other reports.
Report ID: SPE000000077427, U.S. Department of Veterans Affairs
Reported Entity: VISN 15 Kansas City, MO
Issue:
Veteran A called the Privacy Officer (PO) at 10:15 AM to report that, upon his arrival home after his Emergency Department visit on Saturday, 06/30/12, he realized that he had been given Veteran B's paperwork. Veteran A stated that due to medication given to him, he is unable to provide a description of the individual who handed him the paperwork. Additionally because of his problems with reading, he is unable to provide details about the content of the paperwork he received. He was agreeable to return the paperwork to the PO via the mail. Veteran A expressed some concern about whether or not his information was given to another Veteran since another Veteran's information was given to him. He did state the document contained the name, SSN and medications of Veteran B. Update: 07/02/12:Veteran B will be sent a letter offering credit protection services.NOTE: There were a total of 113 Mis-Handling incidents this reporting period. Because of repetition, the other 112 are not included in this report, but are included in the "Mis-Handling Incidents" count at the end of this report. In all incidents, Veterans will receive a notification letter and/or credit monitoring will be offered if appropriate.
Outcome:
The staff involved was counseled. The employee was required to take the refresher Education and Awareness Training.