Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Southwest Health Care Network (VISN 18)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on December 8, 2011. Also cited in 228 other reports.
Report ID: SPE000000069459, U.S. Department of Veterans Affairs
Reported Entity: VISN 18 Phoenix, AZ
Issue:
On 12/08/11, the Privacy Officer (PO) was notified by Pharmacy that Veteran A picked up Veteran B's prescription. The medications were the same but the quantity for Veteran B was higher than for Veteran A. Prescription educational materials were accurately provided to Veteran A. Veteran B had not picked up medications yet which were refilled for future pick-up. Clinical notification occurred. Other notifications and investigation to occur. Update: 12/09/11:Veteran B will be sent a letter of notification.
Outcome:
Root cause identified both technician and pharmacy protocols not followed. Pharmacy supervisor reviewed and counseled staff regarding privacy and patient safety impact.