Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
Northwest Network (VISN 20)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on March 27, 2012. Also cited in 208 other reports.
Report ID: SPE000000073382, U.S. Department of Veterans Affairs
Reported Entity: VISN 20 Boise, ID
Issue:
The Director's Office sent a C-File with our VA employed van driver to drop off the chart to the mail room. The chart was to be sent back via UPS to Washington D.C. They called us to state they never received the record. When the mail room pulled up the UPS reports there was no record of anything being sent to that address during the timeframe. The chart is now missing and staff have been notified to be on the lookout for a C-File. Update: 03/28/12:One (1) Veteran will be sent a letter offering credit protection services due to full name and full SSN in the documents that are missing.
Outcome:
We are looking at persons to hand deliver C&P Files to the mail room and waiting for the UPS tracking label instead of giving them to our VA Employed Courier. The courier goes so many places and dropped off the Cfile to the C&P department instead of the mail room for shipping. The C&P department shipped the chart back to Washington DC using UPS.