Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA New England Healthcare System (VISN 1)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on May 10, 2011. Also cited in 204 other reports.
Report ID: SPE000000062265, U.S. Department of Veterans Affairs
Reported Entity: VISN 01 Providence, RI
Issue:
VA police contacted the Privacy Officer (PO) to let him know they forwarded him a patient's Veteran Identification Card (VIC) they had received in the mail. The PO contacted Veteran A, the owner of said card, and he stated that at the blood lab they told him they had given someone else his card. The PO then contacted Veteran B, who had received the wrong card, he stated when he got home he realized that the card was not his and noticed it had Veteran As Name, Full SSN and DOB, so he immediately sent it back. The blood lab told Veteran B when he called that his card is waiting for him at the main check-in desk. The PO will bring Veteran As VIC there as well so he can pick up at his next appointment. Update: 05/10/11:Veteran A will be sent a letter offering credit protection services, due to full name, SSN and DOB being exposed.
Outcome:
Employee had to retake privacy training. Credit Monitoring letter sent 5/16/11