Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Healthcare System (VISN 10)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on April 2, 2012. Also cited in 119 other reports.
Report ID: SPE000000073578, U.S. Department of Veterans Affairs
Reported Entity: VISN 10 Chillicothe, OH
Issue:
A Release of Information (ROI) Clerk, while processing a request from Veteran A for a copy of his DD-214, accidentally handed him the DD-214 of Veteran B. The DD-214 was taken to the office of the Veteran Service Officer (VSO) for the purpose of filing a claim. The Administrative Assistant who worksin the VSO office discovered the error and immediately notified the ROI Dept. This clerk also shredded the incorrect document. Veteran A then returned to the Release of Information Section, where he received the correct document. Update: 04/02/12:Veteran B will be sent a letter offering credit protection services, as his full SSN was disclosed.
Outcome:
P.O. MET WITH EMPLOYEE TO REMND HIM OF THE NEED TO PROCESS ROI REQUESTS CAREFULLY TO ENSURE THAT NO PRIVACY BREACH OCCURS.