Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Heart of Texas Health Care Network (VISN 17)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on May 24, 2011. Also cited in 122 other reports.
Report ID: SPE000000062926, U.S. Department of Veterans Affairs
Reported Entity: VISN 17 San Antonio, TX
Issue:
Veteran A's DD214 was scanned into the wrong Veteran's record. Both Veteran A and Veteran B have same name but different SSNs. Release of Information (ROI) clerk did not check SSN on the DD214 prior to handing to Veteran B. Veteran B returned the document Monday morning. Info was given to the Veteran Friday afternoon. Only one Veteran was affected. Update: 05/24/11:Veteran A will be sent a letter offering credit protection services due to full name, full SSN and date of birth being exposed.
Outcome:
Employees were counseled, File Room staff were re-educated on ensuring information is scanned into the correct patients files in CPRS and ROI was told to verify patient prior to handing to requestor.