This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.

VA Sunshine Healthcare Network (VISN 8)

VISN 08 Orlando, FL

Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on October 31, 2012. Also cited in 369 other reports.


Report ID: PSETS0000081803, U.S. Department of Veterans Affairs

Reported Entity: VISN 08 Orlando, FL

Issue:

Veteran A was handed the wrong appointment listing on 07/03/12 when he was scheduled for a four-month follow-on appointment. The error wasn't discovered until the Veteran arrived on 10/30/12 with the appointment list in hand for what he thought was his duly scheduled appointment. The HAS Team Coordinator discovered the error upon examining his listing and noted Veteran B's name and full SSN in the header. Veteran A was subsequently seen by a provider after the listing was retrieved. Update: 10/31/12:Veteran B will receive a letter offering credit protection services.

Outcome:

Employee has been counseled to exercise more caution when providing patients with their appointment listings and to verify all documents.

Related Reports:

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