This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.

VA Southwest Health Care Network (VISN 18)

VISN 18 Tucson, AZ

Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on September 15, 2011. Also cited in 228 other reports.


Report ID: SPE000000066803, U.S. Department of Veterans Affairs

Reported Entity: VISN 18 Tucson, AZ

Issue:

A package containing hand-written prescriptions for seven (7) patients was sent from the main facility to one of the Community Based Outpatient Clinics (CBOC). FedEx has lost the package and after tracking, it is deemed lost. Each prescription contained: the patient name, full SSN, and DOB. Update: 09/15/11:Letters offering credit protection services will be sent to 16 Veterans due to full SSN and DOB being lost.

Outcome:

The contractor completed its internal tracking process and could not locate the package. We have re-educated staff on what to do in these situations and are also working the contractor to improve customer service.

Related Reports:

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