Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Mid South Healthcare Network (VISN 9)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on March 14, 2013. Also cited in 328 other reports.
Report ID: PSETS0000086815, U.S. Department of Veterans Affairs
Reported Entity: VISN 09 Nashville, TN
Issue:
Today, 03/14/13, at the Nashville Campus, the Patient Advocate notified the Privacy Officer (PO) of the following incident: Veteran A contacted the Patient Advocate Office and reported that he received medication in the mail which belonged to Veteran B. Veteran A stated he contacted Veteran B and notified him of the error. The PO contacted Veteran A to obtain details. The PO was informed: \xe2\x80\xa2\n\xe2\x80\xa2\n\xe2\x80\xa2\n\xe2\x80\xa2 Label on medication bottle contained Veteran A\xe2\x80\x99s name Instruction sheet contained Veteran B\xe2\x80\x99s name, address, drug number, and phone number The name of the medication in the bottle: Povieone The Povieone was in tablet form. Veteran A stated he takes a similar medication but in a capsule form The Chief, Pharmacy (or designee) was notified of the error. The PO requested the Pharmacy designee contact Veteran A to provide information on how to return the medication and instruction sheet. PO requested that Pharmacy provide Veteran A with a Tennessee Valley Healthcare System (TVHS) return envelope. Update: 03/15/13: Patient B will be sent a notification letter.
Outcome:
3/27/13 - Incident due to human error. HIPAA notification letter mailed. PO requests ticket be closed. 4/1/13 - HIPAA notification letter mailed on 3/27/13. Employee involved was re-educated on the importance of checking prescriptions for accuracy before mailing. PO requests ticket be closed.