Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA New England Healthcare System (VISN 1)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on March 23, 2012. Also cited in 204 other reports.
Report ID: SPE000000073275, U.S. Department of Veterans Affairs
Reported Entity: VISN 01 Boston, MA
Issue:
Veteran A went to pick up his records at the medical records section. He brought the records home and when he noticed he had Veteran B's record he shredded it in his personal shredder at his residence. The Privacy Officer (PO) directed that this shredded record be returned to as it is reported that it is not yet been recycled. Update: 03/23/12:Veteran B will be sent a letter offering credit protection services. His full SSN was disclosed.
Outcome:
Documents were retrieved, verified and disposed of properly by the ISO on site. The Service Chief counseled the employee that mishandled the documents and then re-trained the entire section. PO completed credit monitoring letter and mailed it to the individual.