Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Southeast Network (VISN 7)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on June 3, 2011. Also cited in 225 other reports.
Report ID: SPE000000063280, U.S. Department of Veterans Affairs
Reported Entity: VISN 07 Birmingham, AL
Issue:
Birmingham VAMC Clerk scheduled Veteran A's appointments under Veteran B's name/record. The appointment list was printed and given to the Veteran A's sister, so she saw the Veteran B's name, last four, clinic name, and appointment date. Update: 06/06/11:Veteran B will be sent a notification letter.
Outcome:
Employee placed appointment information on wrong patient's chart. Employee then provided the wrong patient's information/appointment to the patient. The employee and patient were reviewing the appointments when they realized the patient information belonged to another patient. The employee immediately took the appointment sheet from the patient and made the corrections. Education provided to employee is be aware and to take time to enter data correctly and to check documents for accuracy prior to review.Notification letter to the other patient has been signed by Director and mailed. Redacted copy has been attached.Request this ticket to be closed.