Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA New England Healthcare System (VISN 1)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on October 1, 2012. Also cited in 204 other reports.
Report ID: SPE000000080644, U.S. Department of Veterans Affairs
Reported Entity: VISN 01 Manchester, NH
Issue:
Veteran A received information on Veteran B in the mail from the Release of Information (ROI) Department. Veteran A returned the information to the Community Based Outpatient Clinic (CBOC), so that it could be returned to the correct Veteran. The information contained Veteran B's name, address, full SSN and diagnosis. Update: 10/01/12:Veteran B will be sent a letter offering credit protection services.NOTE: There were a total of 149 Mis-Mailed incidents this reporting period. Because of repetition, the other 148 are not included in this report, but are included in the "Mis-Mailed Incidents" count at the end of this report. In all incidents, Veterans will receive a notification letter and/or credit monitoring will be offered if appropriate.
Outcome:
The Supervisor addressed this with the employee. He was re-educated on the importance of protecting patient information and making sure to double check envelopes before mailing.