Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
Northwest Network (VISN 20)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on September 19, 2011. Also cited in 208 other reports.
Report ID: SPE000000066923, U.S. Department of Veterans Affairs
Reported Entity: VISN 20 Walla Walla, WA
Issue:
Veteran A received medical documents in the mail. He also received medical documents on Veteran B. Veteran A returned the documents to the VA Medical Records Room. The documents included Veteran B's name, date of birth and protected health information (PHI). Update: 09/20/11:Veteran B will receive a letter offering credit protection services.
Outcome:
PO worked with supervisor and ADPAC to set an SOP for notifying release of information regarding this type of error in uploading. The ADPAC notified the provider for a patient safety concern, but did not notify release of information. The ADPAC was in the process of redacting the document when it was released to the wrong Veteran.