Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Sunshine Healthcare Network (VISN 8)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on September 20, 2011. Also cited in 369 other reports.
Report ID: SPE000000066943, U.S. Department of Veterans Affairs
Reported Entity: VISN 08 Orlando, FL
Issue:
In addition to his own appointment letter, Veteran A also received Veteran B's appointment letter in the same envelope. Veteran A notified telephone triage of the mistake who in turn notified the Privacy Officer. The Privacy Officer is attempting to contact Veteran A to return the letter and envelope in hopes of determining how the error occurred. Update: 09/20/11:Veteran B will be sent a notification letter due to appointment information being disclosed.
Outcome:
Pitney -Bowes Contractor notified about machine's propensity to occasionally attach a second letter. Notification letter mailed to Veteran.