Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Great Lakes Health Care System (VISN 12)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on January 23, 2013. Also cited in 130 other reports.
Report ID: PSETS0000084955, U.S. Department of Veterans Affairs
Reported Entity: VISN 12 Madison, WI
Issue:
A controlled substance prescription for Veteran A was printed and accidently included with a new patient packet mailed to Veteran B. Veteran B returned the paper to the VA when he arrived for his first appointment (approximately 2 weeks later). The prescription contained his full name, full SSN, and name of the controlled substance. Update: 01/23/13:Veteran A will receive a letter offering credit protection services.
Outcome:
Additional training has been provided to staff regarding proper handling of Veteran personal information. Staff have been instructed to verify each page of a document before sending or handing it to a Veteran. PII should be secured whenever it is printed including immediate retrieval of print-outs from printers, copiers, and faxes.