Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
Phoenix VA Health Care System
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on December 29, 2014. Also cited in 102 other reports.
Report ID: PSETS0000113283, U.S. Department of Veterans Affairs
Reported Entity: PHOENIX AZ - 644
Issue:
Today, 12/29/14, the Privacy Officer (PO) was informed by Veteran C in the Patient Advocate Office that his son, Veteran A, received medical records for Veteran B. When Veteran A was hospitalized in October 2014, he requested his medical records with assistance from father, Veteran C. In late November, medical records of pages 29-118 were mailed to him of Veteran B. None of Veteran As records have been received. Veteran C returned the records today with the mailer and original VAF 10-5345. Recovery Actions: The Health Information Management Service (HIMS) Chief initiated STAT records processing and oversight to provide Veteran As medical records. Additional notification and investigation to ensue.
Outcome:
12/29/14: The Incident Resolution Service Team has determined that Veterans A and B will be sent a letter offering credit protection services.