Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Southeast Network (VISN 7)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on February 1, 2013. Also cited in 225 other reports.
Report ID: PSETS0000085368, U.S. Department of Veterans Affairs
Reported Entity: VISN 07 Charleston, SC
Issue:
Veteran A picked up his prescription at the VA pharmacy and was called back to ER. The Veteran left the package at the information desk (after talking on the telephone). Another person came to desk and stated he was there to "pick up a package." The Volunteer gave the man the package Veteran A had left on the counter. The Veteran returned for his package only to discover it had been given to another person. The package contained Veteran A's name, address and medication information. Update: 02/04/13:Veteran A will receive a HIPAA letter of notification.
Outcome:
Privacy Officer (PO) cannot blame volunteer who was behind the desk in the from lobby. Veteran left package at the desk after making a telephone call. Veteran called back to the Emergency department. Later someone came to desk stating he was to pick up a package. Since the Pharmacy package was the only one at the desk, it was given to the requester. In the future, per Chief of Voluntary Service, all Pharmacy packages left will be given back to the Pharmacy for handling.