Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
South Central VA Health Care Network (VISN 16)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on August 27, 2012. Also cited in 317 other reports.
Report ID: SPE000000079584, U.S. Department of Veterans Affairs
Reported Entity: VISN 16 Little Rock, AR
Issue:
Initially, the Privacy Officer reported that Veteran A contacted the facility but that was in error. The facility observed the wrong Veteran B's name, ssn and dob were placed in the wrong record. The correct information was provided to the Veteran A but had Veteran B's name, SSN, and date of birth on it.The two individuals were in the Emergency Department around the same time with similar names. Update: 08/27/12:Veteran B will be sent a letter offering credit protection services.
Outcome:
Appropriate actions to be taken with staff. Currently looking at additional changes in SOP to assure that more time is taken in verification of individuals.