This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.

Phoenix VA Health Care System

PHOENIX AZ - 644

Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on August 16, 2014. Also cited in 102 other reports.


Report ID: PSETS0000107967, U.S. Department of Veterans Affairs

Reported Entity: PHOENIX AZ - 644

Issue:

On, 8/16/2014, a supervisor reports that Veteran B returned a copy of Veteran A's medical records. Veteran B had requested a copy of medical records on 8/15/2014. An hour later, Veteran B returned to turn in Veteran A's records. Veteran B's records were reprocessed and provided. Veteran A's records were recovered. Both Veterans had the same last name, but dissimilar first names. A copy of records disclosed is en route to the Privacy Officer for full scope of disclosure. Additional notification and investigation to ensue.

Outcome:

08/18/14: The Incident Resolution Service Team has determined that Veteran B will be sent a letter offering credit protection services.

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