Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Mid South Healthcare Network (VISN 9)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on October 15, 2012. Also cited in 328 other reports.
Report ID: SPE000000081162, U.S. Department of Veterans Affairs
Reported Entity: VISN 09 Mountain Home, TN
Issue:
Call center employee reported that Veteran A called, stating that he had received copies of his lab reports along with Veteran B's information. Privacy Officer informed employee to contact Veteran A to obtain exact information that was disclosed. Update: 10/15/12:Veteran B will be sent a letter offering credit protection services, as his medical information and full SSN were disclosed.
Outcome:
Business office staff in the area where the envelope containing two patient's information were strongly urged to review each page before filling the envelopes.