This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.

VA Heart of Texas Health Care Network (VISN 17)

VISN 17 San Antonio, TX

Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on May 7, 2012. Also cited in 122 other reports.


Report ID: SPE000000075188, U.S. Department of Veterans Affairs

Reported Entity: VISN 17 San Antonio, TX

Issue:

A nurse inadvertently mixed mailing instructions from the primary care provider. Patient A's information was mailed to Patient B after their walk-in visits on 05/03/12. The information included Patient A's full SSN and medication list. Update: 05/07/12:Patient A will be sent a letter offering credit protection services.NOTE: There were a total of 28 Mis-Mailed incidents this reporting period. Because of repetition, the other 27 are not included in this report, but are included in the "Mis-Mailed Incidents" count at the end of this report. In all incidents, Veterans will receive a notification letter and/or credit monitoring will be offered if appropriate.

Outcome:

The employee responsible and all staff have been re-educated.

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