Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Mid South Healthcare Network (VISN 9)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on December 16, 2011. Also cited in 328 other reports.
Report ID: SPE000000069715, U.S. Department of Veterans Affairs
Reported Entity: VISN 09 Nashville, TN
Issue:
On 12/12/11, Pharmacy Service received a telephone call from Veteran A who was reporting that he noticed he received medications for Veteran B in the mail. Once Pharmacy Service researched, it was determined that on 12/2/11, VA Tennessee Valley Health System Pharmacy personnel addressed the UPS label incorrectly with the wrong Veteran's name and address and mailed to Veteran A in error. The personal information on the package included Veteran B's full name, home address and name of the medication. Update: 12/16/11:Veteran B will receive a letter of notification.
Outcome:
It was determined it was an employee error occurred when preparing the medication for shipment. PO has certified the employee involved has been educated and re-trained on the importance of accuracy when prepping medications for shipment. Veteran A has returned the mis-mailed medication to Pharmacy Service and Veteran B has now received his medication.HIPAA Notification Letter to be mailed 12/23/11.