Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Mid South Healthcare Network (VISN 9)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on March 8, 2011. Also cited in 328 other reports.
Report ID: SPE000000059254, U.S. Department of Veterans Affairs
Reported Entity: VISN 09 Nashville, TN
Issue:
Patient A and Patient B were seen at the Chattanooga Community Based Outpatient Clinic (CBOC). On the day of the appointment, Patient A and Patient B left before seeing the clinic nurse. Patient A later received the medication reconciliation list, which included Patient B's full name, SSN, and date of birth, in the mail. Patient B has not received any information in the mail. The Privacy Officer confirmed that Patient A returned Patient B's information to the Chief, Medical Director at the Chattanooga CBOC. Update: 03/08/11:Patient B will receive a letter offering credit protection services.
Outcome:
3/18/11 - The mis-mailed document was due to a human error and the nurse in question has been counseled regarding the importance of protecting a Veterans Personal Identifiable Information (PII). Additionally, the Privacy Officer confirmed the mis-mailed document was returned to the Chattanooga CBOC. CM letter mailed.