Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
Sierra Pacific Network (VISN 21)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on August 22, 2012. Also cited in 141 other reports.
Report ID: SPE000000079463, U.S. Department of Veterans Affairs
Reported Entity: VISN 21 Honolulu, HI
Issue:
A person from the general public called our pharmacy to inform them that they'd received a prescription that wasn't theirs and was contained a label from our facility along with their medical from a civilian facility. The package was sent from our mail out pharmacy (CMOP) and we can only assume it was tampered with or damaged at the USPS sorting facility and the Veteran's prescription was placed in the same package as this civilian's prescription from Kaiser. Or if the CMOP services both VA and Kaiser, then this could have caused the mis-mailing. We're still investigating. Also a package was sent to the civilian's home to recover the Veteran's prescription. Update: 08/23/12:One Veteran will be sent a letter of notification.
Outcome:
No violation or corrective action required by our facility. The contracted mail order pharmacy has initiated an investigation into the event with the Tucson Post Office.