This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.

Phoenix VA Health Care System

PHOENIX AZ - 644

Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on May 15, 2015. Also cited in 102 other reports.


Report ID: PSETS0000119573, U.S. Department of Veterans Affairs

Reported Entity: PHOENIX AZ - 644

Issue:

Today, 05/15/15, a family reported to staff who reported to the Privacy Officer (PO) that the Veteran's confidentiality was not protected by the Opt-Out process. The Veteran is currently an inpatient who chose Opt-Out. At some time during his stay, his mother called and was directed to the unit. The unit told his mother that no information was available but directed her to call him. The Opt-Out status was confirmed in VISTA but not CPRS. The PO contacted Ward Administration, Health Information Management Service (HIMS) and Operator Management to initiate investigation.

Outcome:

06/04/15: The Incident Resolution Service Team has determined that Veteran A will be sent a notification letter.

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