Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Southwest Health Care Network (VISN 18)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on August 30, 2011. Also cited in 228 other reports.
Report ID: SPE000000066258, U.S. Department of Veterans Affairs
Reported Entity: VISN 18 Tucson, AZ
Issue:
Veteran A was being in seen in dental was supposed to be scheduled for labs. The clinic staff inadvertently made an appointment Veteran B with the same last 4. They then gave Veteran A the appointment reminder with Veteran B's information, Veteran A noticed this when he got home. Update: 08/30/11:Veteran B will be sent a letter offering credit protection services due to full name, DoB and SSN being exposed.
Outcome:
We notified the Veteran and provided additional training to the staff member involved.