Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
South Central VA Health Care Network (VISN 16)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on July 12, 2012. Also cited in 317 other reports.
Report ID: SPE000000077749, U.S. Department of Veterans Affairs
Reported Entity: VISN 16 Fayetteville, AR
Issue:
Both Veteran A and Veteran B came in for Lab draws on 07/05/12. Veteran A requested a list of his appointments. Veteran A was given a copy of Veteran B's appointments. Veteran A never realized that he had the wrong list until he tried to check in at Veterans B appointment date and time. The Medical Support Assistant (MSA) at that time figured out that Veteran A had Veteran B's appointment list. Update: 07/12/12:Veteran B will be sent a letter offering credit protection services.
Outcome:
The Supervisor at the CBOC reeducated all staff at the Staff meeting about being more careful with patient information