Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Southwest Health Care Network (VISN 18)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on May 6, 2011. Also cited in 228 other reports.
Report ID: SPE000000062144, U.S. Department of Veterans Affairs
Reported Entity: VISN 18 Tucson, AZ
Issue:
The incorrect appointment letter was mailed to Veteran A. Veteran A contacted the clinic and returned the information. The letter he received had Veteran B's information on it, including medical appointment, full SSN, full name, address, and DOB. Update: 05/09/11:Veteran B will receive a letter offering credit protection services.
Outcome:
Completed remedial privacy training for staff. Reiterated the need to be more careful when mailing information to patients by ensuring patient's names on printouts and envelopes match.