Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
Phoenix VA Health Care System
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on July 17, 2013. Also cited in 102 other reports.
Report ID: PSETS0000092174, U.S. Department of Veterans Affairs
Reported Entity: PHOENIX AZ - 644
Issue:
On 07/17/13, the Administrative Officer (AO) at a Community Based Outpatient Clinic (CBOC) reported to the Privacy Officer (PO) that Veteran B received a letter by mail intended for Veteran A. The letter was mailed by the CBOC to Veteran A on 06/24/13. Upon receipt, Veteran B mailed the letter back to the main facility who forwarded the letter to Veteran As provider. The letter contains Veteran As full name, full SSN, home address, diagnosis, CAT scan results, medical record results, with location and date of next appointment. Veteran B writes on the letter that he is concerned about the SSN exposure as he is expecting a reimbursement check from VA with hopes that his SSN is not exposed also. Additional notification, thank you letter, investigation, and corrective actions are pending.
Outcome:
07/19/13: Veteran A will receive a letter offering credit protection services.