Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
Veterans In Partnership (VISN 11)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on March 8, 2012. Also cited in 213 other reports.
Report ID: SPE000000072664, U.S. Department of Veterans Affairs
Reported Entity: VISN 11 Ann Arbor, MI
Issue:
A VA Provider sent a response through My HealtheVet Secure Messaging to the wrong patient. The communication consisted of the patient's last name only and discussion of the patient's feet and ankle issues. Update: 03/09/12:One Veteran will be sent a letter of notification.
Outcome:
The My HealtheVet Coordinator reminded the provider of his responsibility for patient confidentiality and the importance of maintaining the Veteran's trust in the MHV Secure messaging system. The MHV Coordinator also called the patient that received the wrong information and apologized and walked the patient through the process to delete the unintended note.