Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Healthcare System (VISN 10)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on August 19, 2011. Also cited in 119 other reports.
Report ID: SPE000000065929, U.S. Department of Veterans Affairs
Reported Entity: VISN 10 Cincinnati, OH
Issue:
A medical doctor from United Health Group mailed Veteran A's Medical Records consisting of 200 pages through the United States Postal Service (USPS) via Priority Mail to the Cincinnati Medical Center for scanning into the Veteran Record. According to the USPS, the package was found loose in the Mail Section at the Cincinnati Network Distribution Center. During the course of processing mail items occasionally become separated from the envelope or package and sustain damage. Cincinnati VA Medical Center received the package sealed from the United States Postal Service. When the Release of Information (ROI) clerk opened the package, the USPS notification note was found indicating that the item was loose in the USPS Mail Section. Update: 08/19/11:There was a USPS delivery issue, however because the full SSN was exposed. the Veteran will receive a letter offering credit protection services.
Outcome:
No corrective actions taken, since this occurred at the United States Postal Service. Credit monitoring letter has been sent to Veteran.