Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Healthcare - VISN 4 (VISN 4)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on September 26, 2012. Also cited in 239 other reports.
Report ID: SPE000000080517, U.S. Department of Veterans Affairs
Reported Entity: VISN 04 Wilkes-Barre, PA
Issue:
A Veteran contacted the Clinic asking for pain medications. The information was gathered by the Clerk and then passed onto the Nurse. The Veteran gave his name and last four digits of his SSN to the Clerk. The Nurse contacted the Veteran back via phone and at that time the Veteran indicated that he never placed a call to the facility for pain medications or any other medications. Update: 08/25/12:Privacy Office (PO) investigated if there was another Veteran similar name or last four. Found that there is another Veteran same last name and is the Patients son; however the son was never treated at the facility.08/26/12:Due to the fact that it can not be determined what occurred and to err on the side of caution, Veteran B will recieve notification letter
Outcome:
Supervisors rounded the Clinics on 9-21 reminding staff about privacy in relation to giving information over the telephone.