This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.

VA Great Lakes Health Care System (VISN 12)

VISN 12 Madison, WI

Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on October 17, 2012. Also cited in 130 other reports.


Report ID: SPE000000081293, U.S. Department of Veterans Affairs

Reported Entity: VISN 12 Madison, WI

Issue:

The scanning department accidently imported Veteran A's fee basis records into Veteran B's record. Veteran B received a copy of them after requesting a copy of all his medical records. The records included Veteran A's name, full SSN, date of birth and protected health information (PHI). Update: 10/17/12:Veteran A will receive a letter offering credit protection services.

Outcome:

The information has been removed from the incorrect record and scanned into the correct record. Scanning/import staff have been re-trained on procedures and reminded to verify identity before adding something to a patient's record. Release of Information staff have also been reminded to verify identity of each page before providing information to a patient.

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