Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Heart of Texas Health Care Network (VISN 17)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on May 27, 2011. Also cited in 122 other reports.
Report ID: SPE000000063070, U.S. Department of Veterans Affairs
Reported Entity: VISN 17 Temple, TX
Issue:
Veteran A reported to a Nursing Service Administrative Support Assistant that they had been receiving Veteran B's appointment letters and billing information via mail. The letters included Veteran B's date of birth. He also stated that he had been contacted on his personal cell telephone in reference to the Veterans appointments. He also stated that he had informed several staff members that he was receiving this information in error and had returned the mailings to the facility. Update: 05/31/11:Veteran B will be sent a letter offering credit protection services.
Outcome:
Credit Monitoring Letter provided to the veteran, and employees will be counseled to reduce errors in mailings.