Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Mid South Healthcare Network (VISN 9)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on March 19, 2013. Also cited in 328 other reports.
Report ID: PSETS0000086951, U.S. Department of Veterans Affairs
Reported Entity: VISN 09 Mountain Home, TN
Issue:
A Veteran called stating that he had received another Veteran's information in the same envelope as his appointment letter. Both Veterans were seen on the same day at a Community Based Outpatient Clinic. The Veteran has to drive 60 miles to the clinic but will be in the area in two days and will return the other Veteran's documentation then. I have informed the staff that the Veteran will be coming and to review the content of the document and report the type of information disclosed. Update: 03/19/13:One Veteran will be sent a notification letter due to PHI being exposed.
Outcome:
Veteran returned the appointment letter on March 21 and a new document was mailed to the right Veteran. He was notified by phone . Privacy Officer prepared the Notification letter and the Acting Director signed on April 10, and mailed to Veteran.