Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
South Central VA Health Care Network (VISN 16)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on March 16, 2011. Also cited in 317 other reports.
Report ID: SPE000000059683, U.S. Department of Veterans Affairs
Reported Entity: VISN 16 Little Rock, AR
Issue:
It appears that a Consolidated Patient Account Center (CPAC) employee accidently put Veteran A's patient payment history report from 01/01/10 - 03/09/11 in with Veteran B's letter. Veteran B contacted the Health Eligibility Center (HEC) and sent the informaiton to the HEC. The HEC staff scanned the information in and then sent the information to the Central Arkansas Veterans Health Care System Privacy Officer (PO). Update: 03/16/11:Veteran A will receive a letter offering credit protection services.
Outcome:
Appropriate actions taken against employee per discussions with supervision. Additional training for all staff reminding them of the importance of being careful whenever dealing with patient information.