Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA New England Healthcare System (VISN 1)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on July 12, 2012. Also cited in 204 other reports.
Report ID: SPE000000077730, U.S. Department of Veterans Affairs
Reported Entity: VISN 01 Manchester, NH
Issue:
A Veteran called the Privacy Officer (PO) and explained that he received his medical information in the mail from the Release of Information (ROI) office and it was opened. The envelope was not sealed so anyone could open it and read it. The PO requested that the Veteran return the envelope and paperwork to the facility so that they can keep if for the evidence file. Update: 08/01/12:The Veteran will be offered credit protection services.
Outcome:
Spoke with employee on the process - to double check envelopes before putting in mail bin for mailing. The Veteran mailed the information that was sent to him unsealed and it never was received by the PO, so I changed it from a complaint to an incident.