Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
Desert Pacific Healthcare Network (VISN 22)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on February 19, 2013. Also cited in 129 other reports.
Report ID: PSETS0000085907, U.S. Department of Veterans Affairs
Reported Entity: VISN 22 Las Vegas, NV
Issue:
Veteran A reported he received medical records belonging to Veteran B. The Veteran agreed to return the records to the medical center February 19, 2013. Veteran A and Veteran B have the same name but different middle initial. Release of Information might have sent the records to the wrong Veteran. Update: 02/20/13:Veteran B will be sent a letter offering credit protection services.
Outcome:
Veteran B brought his military medical records to the Release of Information (ROI) clerk for copying and inclusion into his VA record. When Veteran B failed to return to pick up the records after his doctor appointment, she mailed the records back to Veteran B. She accidently mailed it to Veteran A who returned to record back to the VA. Veteran A and Veteran B had the same identical name and employee failed to verify the SSN. Supervisor to counsel employee. Credit monitoring letter mailed on February 25, 2013 and uploaded into PSETS.