This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.

VA Sunshine Healthcare Network (VISN 8)

VISN 08 West Palm Beach, FL

Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on April 30, 2012. Also cited in 369 other reports.


Report ID: SPE000000074830, U.S. Department of Veterans Affairs

Reported Entity: VISN 08 West Palm Beach, FL

Issue:

A VA employee handed a Benefit Travel Worksheet to Veteran A that contained the full SSN of Veteran B. Update: 04/30/12:Veteran B will be sent a letter offering credit protection services.NOTE: There were a total of 168 Mis-Handling incidents this reporting period. Because of repetition, the other 167 are not included in this report, but are included in the "Mis-Handling Incidents" count at the end of this report. In all incidents, Veterans will receive a notification letter and/or credit monitoring will be offered if appropriate.

Outcome:

A copy of the worksheet was provided to the Privacy Officer (PO). It was determined that this was a result of human error. Veteran A verified with the Medical Administration Service (MAS) Supervisor that all of the other information on the form belonged to him and was correct, except for the SSN. The PO advised the appropriate staff to review and verify that the information on the form is correct before it is handed over to the Veteran. A letter offering credit monitoring services was mailed to the Veteran on 05/07/12.

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