Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
EISENHOWER MEDICAL CENTER
Cited by the California Department of Public Health for a violation of California’s Health and Safety Code relating to medical privacy during an inspection that began on May 25, 2012. Also cited in 279 other reports.
Report ID: T4GV11.01, California Department of Public Health
Reported Entity: EISENHOWER MEDICAL CENTER
Issue:
Based on interview and record review, the facility failed to ensure Patient A's protected health information was kept private. Patient A's two page laboratory report was sent to the wrong physician's office. This failure resulted in the unauthorized access of Patient A's confidential information. Findings:On May 25, 2012, at 11:10 a.m., an interview was conducted with the Director of Compliance. The Director stated Patient A's laboratory results were faxed to a physician other than the patient's ordering physician. The Director stated the physician's office notified the facility on March 2, 2012, about the misdirected fax. The Director stated during "Contract Registration," the wrong phone number was added, so the document was sent to the wrong physician's office. The Director stated the information disclosed included Patient A's name, date of birth, medical record number, account number and physician's name. Patient A's laboratory report was reviewed on May 25, 2012. The report included the patient's name, medical record number, gender, date of birth, financial number, day of service, and laboratory results. The facility policy and procedure titled "Information Privacy," revised on December 19, 2011, was reviewed on May 25, 2012. The policy indicated the facility would take all necessary steps to avoid unauthorized or unlawful access, use or disclosure of protected health information. The policy indicated, "Unauthorized of Unlawful Disclosure: is the release, transfer, provision of access to, or providing in any other manner of PHI outside of the organization, to parties without a treatment, payment or hospital administrative purpose."
Outcome:
Deficiency cited by the California Department of Public Health: Health & Safety Code 1280