Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
Phoenix VA Health Care System
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on April 24, 2014. Also cited in 102 other reports.
Report ID: PSETS0000103299, U.S. Department of Veterans Affairs
Reported Entity: PHOENIX AZ - 644
Issue:
Today, 4/24/2014, Clerk reports a privacy incident that a Veteran provided to her for this purpose. Veteran A requested his medical records from the Release of Information window on-campus. He went to his outpatient appointment. While there, he realized that all 37 pages of medical records were for Veteran B. He turned over records to the outpatient Clerk to report to PO. He is expecting the remainder of his records via mail because he was told old records were not available today. Review of the records shows root cause of records provided. Both Veteran A and B have the same last 4 of SSN with same initial of last name; however, names are different. Additional notification and investigation, pending.
Outcome:
04/24/14: The Incident Resolution Team has determined that Veteran B will be sent a HIPAA notification letter due to Protected Health Information (PHI) being disclosed.