Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Sunshine Healthcare Network (VISN 8)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on April 15, 2011. Also cited in 369 other reports.
Report ID: SPE000000061039, U.S. Department of Veterans Affairs
Reported Entity: VISN 08 Orlando, FL
Issue:
Patient B's routing slip was handed to Patient A who was told by a clerk to report to another team. When Patient A appeared at the check-in desk, the check-in clerk discovered the error and recovered the routing slip. The check-in clerk then called his supervisor who elevated to the Privacy Officer. Patient B's routing slip contained his full SSN, last name and diagnosis. Update: 04/15/11:Patient B will receive a letter offering credit protection services.
Outcome:
Employee will be provided a letter of counseling by his supervisor. In addition, staff is being reminded to double-check the identity of ALL patients before handing them any paperwork, even for a little trip to another clinic area.