SCHEDULE H
(Form 990)
Department of the Treasury
Internal Revenue Service
Hospitals
MediumBullet Complete if the organization answered "Yes" to Form 990, Part IV, question 20.
MediumBullet Attach to Form 990. MediumBullet See separate instructions.
MediumBullet Information about Schedule H (Form 990) and its instructions is at www.irs.gov/form990.
OMB No. 1545-0047
2013
Open to Public Inspection
Name of the organization
THE CLEVELAND CLINIC FOUNDATION GROUP RETURN
 
Employer identification number

91-2153073
Part I
Financial Assistance and Certain Other Community Benefits at Cost
Yes
No
1a
Did the organization have a financial assistance policy during the tax year? If "No," skip to question 6a . . . .
1a
Yes
 
b
If "Yes," was it a written policy? .......................
1b
Yes
 
2
If the organization had multiple hospital facilities, indicate which of the following best describes application of the financial assistance policy to its various hospital facilities during the tax year.
3
Answer the following based on the financial assistance eligibility criteria that applied to the largest number of the organization's patients during the tax year.
a
Did the organization use Federal Poverty Guidelines (FPG) as a factor in determining eligibility for providing free care?
If "Yes," indicate which of the following was the FPG family income limit for eligibility for free care:
3a
Yes
 
b
Did the organization use FPG as a factor in determining eligibility for providing discounted care? If "Yes," indicate
which of the following was the family income limit for eligibility for discounted care: . . . . . . . .
3b
Yes
 
%
c
If the organization used factors other than FPG in determining eligibility, describe in Part VI the income based criteria for determining eligibility for free or discounted care. Include in the description whether the organization used an asset test or other threshold, regardless of income, as a factor in determining eligibility for free or discounted care.
4
Did the organization's financial assistance policy that applied to the largest number of its patients during the tax year provide for free or discounted care to the "medically indigent"? . . . . . . . . . . . . .

4

Yes

 
5a
Did the organization budget amounts for free or discounted care provided under its financial assistance policy during
the tax year? . . . . . . . . . . . . . . . . . . . . . . .

5a

Yes

 
b
If "Yes," did the organization's financial assistance expenses exceed the budgeted amount? . . . . . .
5b
Yes
 
c
If "Yes" to line 5b, as a result of budget considerations, was the organization unable to provide free or discountedcare to a patient who was eligibile for free or discounted care? . . . . . . . . . . . . .
5c
 
No
6a
Did the organization prepare a community benefit report during the tax year? . . . . . . . . .
6a
Yes
 
b
If "Yes," did the organization make it available to the public? . . . . . . . . . . . . .
6b
Yes
 
Complete the following table using the worksheets provided in the Schedule H instructions. Do not submit these worksheets with the Schedule H.
7
Financial Assistance and Certain Other Community Benefits at Cost
Financial Assistance and
Means-Tested
Government Programs
 (a) Number of activities or programs (optional) (b) Persons served (optional) (c) Total community benefit expense (d) Direct offsetting revenue (e) Net community benefit expense (f) Percent of total expense
a Financial Assistance at cost
(from Worksheet 1) . . . 		    169,810,387 0 169,810,387 2.650 %
b Medicaid (from Worksheet 3, column a) . . . . .     534,197,813 410,204,155 123,993,658 1.930 %
c Costs of other means-tested government programs (from Worksheet 3, column b) . .     0 0    
d Total Financial Assistance and Means-Tested Government Programs . . . . .     704,008,200 410,204,155 293,804,045 4.580 %
Other Benefits
e Community health improvement services and community benefit operations (from Worksheet 4).     34,002,846 36,851 33,965,995 0.530 %
f Health professions education (from Worksheet 5) . . .     283,006,985 60,868,533 222,138,452 3.460 %
g Subsidized health services (from Worksheet 6) . . . .     67,545,716 50,814,689 16,731,027 0.260 %
h Research (from Worksheet 7) .     203,651,914 133,629,089 70,022,825 1.090 %
i Cash and in-kind contributions for community benefit (from Worksheet 8) . . . .     13,291,375 532,328 12,759,047 0.200 %
j Total. Other Benefits . .     601,498,836 245,881,490 355,617,346 5.540 %
k Total. Add lines 7d and 7j .     1,305,507,036 656,085,645 649,421,391 10.120 %
For Paperwork Reduction Act Notice, see the Instructions for Form 990. Cat. No. 50192T Schedule H (Form 990) 2013
Schedule H (Form 990) 2013
Page
Part II
Community Building Activities Complete this table if the organization conducted any community building activities during the tax year, and describe in Part VI how its community building activities promoted the health of the communities it serves.
(a) Number of activities or programs (optional) (b) Persons served (optional) (c) Total community building expense (d) Direct offsetting
revenue 		(e) Net community building expense (f) Percent of total expense
1 Physical improvements and housing     48,167   48,167 0 %
2 Economic development     147,952 930 147,022 0 %
3 Community support     445,953   445,953 0.010 %
4 Environmental improvements     81,823   81,823 0 %
5 Leadership development and
training for community members		     353   353 0 %
6 Coalition building     2,159,375   2,159,375 0.030 %
7 Community health improvement advocacy     213,243   213,243 0 %
8 Workforce development     227,816   227,816 0 %
9 Other            
10 Total     3,324,682 930 3,323,752 0.040 %
Part III
Bad Debt, Medicare, & Collection Practices
Section A. Bad Debt Expense
Yes
No
1
Did the organization report bad debt expense in accordance with Heathcare Financial Management Association Statement No. 15? ..........................
1
Yes
 
2
Enter the amount of the organization's bad debt expense. Explain in Part VI the methodology used by the organization to estimate this amount. ......
2
411,681,847
3
Enter the estimated amount of the organization's bad debt expense attributable to patients eligible under the organization's financial assistance policy. Explain in Part VI the methodology used by the organization to estimate this amount and the rationale, if any, for including this portion of bad debt as community benefit. ......
3
0
4
Provide in Part VI the text of the footnote to the organization’s financial statements that describes bad debt expense or the page number on which this footnote is contained in the attached financial statements.
Section B. Medicare
5
Enter total revenue received from Medicare (including DSH and IME).....
5
972,468,753
6
Enter Medicare allowable costs of care relating to payments on line 5.....
6
1,002,924,009
7
Subtract line 6 from line 5. This is the surplus (or shortfall)........
7
-30,455,256
8
Describe in Part VI the extent to which any shortfall reported in line 7 should be treated as community benefit.Also describe in Part VI the costing methodology or source used to determine the amount reported on line 6.Check the box that describes the method used:
Section C. Collection Practices
9a
Did the organization have a written debt collection policy during the tax year? ..........
9a
Yes
 
b
If "Yes," did the organization’s collection policy that applied to the largest number of its patients during the tax year
contain provisions on the collection practices to be followed for patients who are known to qualify for financial assistance? Describe in Part VI .........................

9b

Yes

 
Part IV
Management Companies and Joint Ventures(owned 10% or more by officers, directors, trustees, key employees, and physicians—see instructions)
(a) Name of entity (b) Description of primary
activity of entity 		(c) Organization's
profit % or stock
ownership % 		(d) Officers, directors,
trustees, or key
employees' profit %
or stock ownership % 		(e) Physicians'
profit % or stock
ownership %
1
2
3
4
5
6
7
8
9
10
11
12
13
Schedule H (Form 990) 2013
Schedule H (Form 990) 2013
Page
Part VFacility Information
Section A. Hospital Facilities
(list in order of size from largest to smallest—see instructions)
How many hospital facilities did the organization operate during the tax year?11
Name, address, primary website address, and state license number 		Licensed Hospital General-Medical-Surgical Children's Hospital Teaching Hospital Critical Hospital ResearchGrp Facility ER-24Hours ER-Other Other (Describe) Facility reporting group
1 THE CLEVELAND CLINIC FOUNDATION
9500 EUCLID AVENUE
CLEVELAND,OH44195
WWW.CLEVELANDCLINIC.ORG
OH STATE ID 		X X X X   X X     A
2 FAIRVIEW HOSPITAL
18101 LORAIN AVENUE
CLEVELAND,OH44111
WWW.CLEVELANDCLINIC.ORG
OH STATE ID 		X X   X   X X     A
3 HILLCREST HOSPITAL
6780 MAYFIELD ROAD
MAYFIELD HEIGHTS,OH44124
WWW.CLEVELANDCLINIC.ORG
OH STATE ID 		X X   X   X X     A
4 CLEVELAND CLINIC FLORIDA
2950 CLEVELAND CLINIC BLVD
WESTON,FL33331
WWW.CLEVELANDCLINIC.ORG
FL LICNESE 		X X   X   X X     A
5 MARYMOUNT HOSPITAL
12300 MCCRACKEN
GARFIELD HEIGHTS,OH44125
WWW.CLEVELANDCLINIC.ORG
OH STATE ID 		X X   X   X X     A
6 LAKEWOOD HOSPITAL
14519 DETROIT ROAD
LAKEWOOD,OH44107
WWW.CLEVELANDCLINIC.ORG
OH STATE ID 		X X   X   X X     A
7 SOUTH POINTE HOSPITAL
20000 HARVARD ROAD
WARRENSVILLE HTS,OH44122
WWW.CLEVELANDCLINIC.ORG
OH STATE ID 		X X   X   X X     A
8 EUCLID HOSPITAL
18901 LAKESHORE BOULVARD
EUCLID,OH44119
WWW.CLEVELANDCLINIC.ORG
OH STATE ID 		X X   X   X X     A
9 MEDINA HOSPITAL
1000 E WASHINGTON STREET
MEDINA,OH44256
WWW.CLEVELANDCLINIC.ORG
OH STATE ID 		X X   X   X X     A
10 LUTHERAN HOSPITAL
1730 WEST 25TH STREET
CLEVELAND,OH44113
WWW.CLEVELANDCLINIC.ORG
OH STATE ID 		X X   X     X     A
11 CLEV CLINIC CHILDREN'S HOSP FOR REHAB
2801 MARTIN LUTHER KING DRIVE
CLEVELAND,OH44104
WWW.CLEVELANDCLINIC.ORG
OH STATE ID 		X X X X           A
Schedule H (Form 990) 2013
Schedule H (Form 990) 2013
Page
Part VFacility Information (continued)

Section B. Facility Policies and Practices

(Complete a separate Section B for each of the hospital facilities or facility reporting groups listed in Part V, Section A)
FACILITY REPORTING GROUP - A
Name of hospital facility or facility reporting group  
If reporting on Part V, Section B for a single hospital facility only: line number of
hospital facility (from Schedule H, Part V, Section A) 		 
Yes No
Community Health Needs Assessment (Lines 1 through 8c are optional for tax years begining on or before March 23, 2012)
1 During the tax year or either of the two immediately preceding tax years, did the hospital facility conduct a community health needs assessment (CHNA)? If "No," skip to line 9....................... 1 Yes  
If "Yes," indicate what the CHNA report describes (check all that apply):
a
b
c
d
e
f
g
h
i
j
2 Indicate the tax year the hospital facility last conducted a CHNA: 20 13
3 In conducting its most recent CHNA, did the hospital facility take into account input from persons who represent the broad interests of the community served by the hospital facility, including those with special knowledge of or expertise in public health? If "Yes," describe in Part VI how the hospital facility took into account input from persons who represent the community, and identify the persons the hospital facility consulted................. 3 Yes  
4 Was the hospital facility’s CHNA conducted with one or more other hospital facilities? If "Yes," list the other hospital facilities
in Part VI.................................. 		4 Yes  
5 Did the hospital facility make its CHNA report widely available to the public?.............. 5 Yes  
If "Yes," indicate how the CHNA report was made widely available (check all that apply):
a
b
c
d
6 If the hospital facility addressed needs identified in its most recently conducted CHNA, indicate how (check all that apply
as of the end of the tax year):
a
b
c
d
e
f
g
h
i
7 Did the hospital facility address all of the needs identified in its most recently conducted CHNA? If "No," explain in Part VI which needs it has not addressed and the reasons why it has not addressed such needs........... 7   No
8a Did the organization incur an excise tax under section 4959 for the hospital facility's failure to conduct a CHNA as required by section 501(r)(3)? ................................ 8a   No
b If "Yes" to line 8a, did the organization file Form 4720 to report the section 4959 excise tax? .......... 8b    
c If "Yes" to line 8b, what is the total amount of section 4959 excise tax the organization reported on Form 4720 for all of its hospital facilities? $  

Schedule H (Form 990) 2013
Schedule H (Form 990) 2013
Page
Part VFacility Information (continued)

Financial Assistance Policy Yes No
9 Did the hospital facility have in place during the tax year a written financial assistance policy that:
Explained eligibility criteria for financial assistance, and whether such assistance includes free or discounted care? 9 Yes  
10 Used federal poverty guidelines (FPG) to determine eligibility for providing free care?........... 10 Yes  
If "Yes," indicate the FPG family income limit for eligibility for free care: 250.000000000000%
If "No," explain in Part VI the criteria the hospital facility used.
11 Used FPG to determine eligibility for providing discounted care?................. 11 Yes  
If "Yes," indicate the FPG family income limit for eligibility for discounted care: 400.000000000000%
If "No," explain in Part VI the criteria the hospital facility used.
12 Explained the basis for calculating amounts charged to patients?................. 12 Yes  
If "Yes," indicate the factors used in determining such amounts (check all that apply):
a
b
c
d
e
f
g
h
i
13 Explained the method for applying for financial assistance?................... 13 Yes  
14 Included measures to publicize the policy within the community served by the hospital facility?........ 14 Yes  
If "Yes," indicate how the hospital facility publicized the policy (check all that apply):
a
b
c
d
e
f
g
Billing and Collections
15 Did the hospital facility have in place during the tax year a separate billing and collections policy, or a written financial assistance policy (FAP) that explained actions the hospital facility may take upon non-payment?........ 15 Yes  
16 Check all of the following actions against an individual that were permitted under the hospital facility's policies during the tax year before making reasonable efforts to determine the individual’s eligibility under the facility’s FAP:
a
b
c
d
e
17 Did the hospital facility or an authorized third party perform any of the following actions during the tax year before making reasonable efforts to determine the individual’s eligibility under the facility’s FAP?............ 17   No
If "Yes," check all actions in which the hospital facility or a third party engaged:
a
b
c
d
e
Schedule H (Form 990) 2013
Schedule H (Form 990) 2013
Page
Part VFacility Information (continued)

18 Indicate which efforts the hospital facility made before initiating any of the actions listed in line 17 (check all that apply):
a
b
c
d
e
Policy Relating to Emergency Medical Care
Yes No
19 Did the hospital facility have in place during the tax year a written policy relating to emergency medical care that requires the hospital facility to provide, without discrimination, care for emergency medical conditions to individuals regardless of their eligibility under the hospital facility’s financial assistance policy?.......... 19 Yes  
If "No," indicate why:
a
b
c
d
Charges to Individuals Eligible for Assistance under the FAP (FAP-Eligible Individuals)
20 Indicate how the hospital facility determined, during the tax year, the maximum amounts that can be charged to FAP-eligible individuals for emergency or other medically necessary care.
a
b
c
d
21 During the tax year, did the hospital facility charge any FAP-eligible individual to whom the hospital facility provided emergency or other medically necessary services more than the amounts generally billed to individuals who had insurance covering such care? ............................... 21   No
If "Yes," explain in Part VI.
22 During the tax year, did the hospital facility charge any FAP-eligible individual an amount equal to the gross charge for any service provided to that individual?.......................... 22   No
If "Yes," explain in Section C.
Schedule H (Form 990) 2013
Schedule H (Form 990) 2013
Page
Part V
Facility Information (continued)
Section C. Supplemental Information for Part V, Section B.Provide descriptions required for Part V, Section B, lines 1j, 3, 4, 5d, 6i, 7, 10, 11, 12i, 14g, 16e, 17e, 18e, 19c, 19d, 20d, 21, and 22. If applicable, provide separate descriptions for each facility in a facility reporting group, designated by "Facility A," "Facility B," etc.
Form and Line Reference Explanation
PART V, SECTION B FACILITY REPORTING GROUP A
FACILITY REPORTING GROUP A CONSISTS OF: - FACILITY 1: THE CLEVELAND CLINIC FOUNDATION, - FACILITY 2: FAIRVIEW HOSPITAL, - FACILITY 3: HILLCREST HOSPITAL, - FACILITY 4: CLEVELAND CLINIC FLORIDA, - FACILITY 6: LAKEWOOD HOSPITAL, - FACILITY 5: MARYMOUNT HOSPITAL, - FACILITY 7: SOUTH POINTE HOSPITAL, - FACILITY 10: LUTHERAN HOSPITAL, - FACILITY 9: MEDINA HOSPITAL, - FACILITY 8: EUCLID HOSPITAL, - FACILITY 11: CLEV CLINIC CHILDREN'S HOSP FOR REHAB
FACILITY 1 -- THE CLEVELAND CLINIC FOUNDATION PART V, SECTION B, LINE 3: A THIRD PARTY CONSULTANT WAS ENGAGED TO FACILITATE A COMPREHENSIVE COMMUNITY HEALTH NEEDS ASSESSMENT ("CHNA"). INPUT FROM PERSONS REPRESENTING THE BROAD INTERESTS OF THE COMMUNITY WAS TAKEN INTO ACCOUNT VIA INFORMATION INTERVIEW SESSIONS. INTERVIEWS INCLUDED INDIVIDUALS WITH SPECIAL KNOWLEDGE OF OR EXPERTISE IN PUBLIC HEALTH; THE LOCAL PUBLIC HEALTH DEPARTMENT; AGENCIES WITH CURRENT DATA OR INFORMATION ABOUT THE HEALTH NEEDS OF THE COMMUNITY; AND LEADERS, REPRESENTATIVES AND MEMBERS OF MEDICALLY UNDERSERVED, LOW-INCOME, AND MINORITY POPULATIONS, AND POPULATIONS WITH CHRONIC DISEASE NEEDS.
FACILITY 1 -- THE CLEVELAND CLINIC FOUNDATION PART V, SECTION B, LINE 4: CLEVELAND CLINIC FOUNDATION MAIN CAMPUS COLLABORATED WITH OTHER CLEVELAND CLINIC HEALTH SYSTEM HOSPITALS, INCLUDING: CLEVELAND CLINIC CHILDREN'S HOSPITAL, CLEVELAND CLINIC CHILDREN'S HOSPITAL FOR REHABILITATION, EUCLID HOSPITAL, FAIRVIEW HOSPITAL, HILLCREST HOSPITAL, LAKEWOOD HOSPITAL, LUTHERAN HOSPITAL, MARYMOUNT HOSPITAL, MEDINA HOSPITAL, SOUTH POINTE HOSPITAL, AND CLEVELAND CLINIC FLORIDA.
FACILITY 1 -- THE CLEVELAND CLINIC FOUNDATION PART V, SECTION B, LINE 7: THE CLEVELAND CLINIC FOUNDATION IDENTIFIED THE FOLLOWING HEALTH NEEDS IN THE CHNA THAT HAVE NOT BEEN ADDRESSED: ACCESS TO COMMUNITY SERVICES - THIS NEED RELATES TO THE AVAILABILITY AND AWARENESS OF COMMUNITY SERVICES COVERED BY GOVERNMENTAL AND NON-PROFIT ORGANIZATIONS UNRELATED TO THE CLEVELAND CLINIC. ALTHOUGH IMPORTANT AND MAY IMPACT A PERSON'S HEALTH STATUS, THIS NEED DOES NOT RELATE DIRECTLY TO THE DELIVERY OF HEALTH CARE AND/OR IS A NEED GOVERNMENTAL OR OTHER AGENCIES HAVE THE EXPERTISE NECESSARY TO ADDRESS.ECONOMIC AND COMMUNITY DEVELOPMENT - THIS NEED INCLUDES MORE HOUSING OPTIONS, READILY ACCESSIBLE TRANSPORTATION AND GROCERY STORES, AND BETTER EMPLOYMENT AND CRIME RATES. CLEVELAND CLINIC CANNOT FOCUS OR OTHERWISE ADDRESS THE NEED FOR TRANSPORTATION OR OTHER COMMUNITY SERVICE UNRELATED TO THE DELIVERY OF HEALTHCARE. ALTHOUGH CLEVELAND CLINIC IS NOT DIRECTLY INVOLVED WITH DEVELOPING COMMUNITY INFRASTRUCTURE AND IMPROVING THE ECONOMY, IT DOES AND WILL CONTINUE TO SUPPORT LOCAL CHAMBERS OF COMMERCE AND COMMUNITY DEVELOPMENT ORGANIZATIONS, COLLABORATE WITH LEADERS OF REGIONAL ECONOMIC IMPROVEMENT AND PROVIDE IN-KIND DONATION OF TIME, SKILL AND/OR SPONSORSHIP TO SUPPORT EFFORTS IN THESE AREAS.
FACILITY 1 -- THE CLEVELAND CLINIC FOUNDATION PART V, SECTION B, LINE 14G: INFORMING THE PUBLIC THAT FINANCIAL ASSISTANCE IS AVAILABLE IS AN IMPORTANT ELEMENT OF OUR FINANCIAL ASSISTANCE PROGRAM AND CLEVELAND CLINIC CONTINUOUSLY STRIVES TO IMPROVE ITS COMMUNICATION WITH PATIENTS ON THE AVAILABILITY OF FINANCIAL ASSISTANCE. INFORMATION ABOUT THE FINANCIAL ASSISTANCE POLICY IS POSTED ON THE CLEVELAND CLINIC WEBSITE. PATIENT BILLS INCLUDE DETAILED INFORMATION REGARDING THE FINANCIAL ASSISTANCE POLICY. A PLAIN LANGUAGE SUMMARY OF THE FINANCIAL ASSISTANCE POLICY IS AVAILABLE THROUGHOUT CCHS, INCLUDING IN PATIENT REGISTRATION AREAS, ONLINE, AND WITH FINANCIAL COUNSELORS WHO ARE PRESENT ON-SITE AT EACH CLEVELAND CLINIC HOSPITAL AND OHIO FAMILY HEALTH CENTER TO ASSIST PATIENTS IN QUALIFYING FOR GOVERNMENTAL ASSISTANCE PROGRAMS AND FINANCIAL ASSISTANCE. A DESCRIPTION OF THE POLICY IS ALSO INCLUDED IN OUR INSURANCE AND BILLING INFORMATION PATIENT BROCHURE, WHICH IS AVAILABLE AT REGISTRATION DESKS AND WITH FINANCIAL COUNSELORS. THE CLEVELAND CLINIC FOUNDATION:PART V, SECTION B, LINE 18: WE DO NOT ENGAGE IN ANY ACTIVITY IDENTIFIED IN LINE 16 BEFORE ENGAGING IN REASONABLE EFFORTS TO DETERMINE A PATIENT'S ELIGIBILITY UNDER THE FINANCIAL ASSISTANCE POLICY. WE DO TAKE ALL OF THE ACTIONS LISTED IN LINE 18 AS PART OF OUR FINANCIAL ASSISTANCE PROCESS, I.E. THE COMMUNITY AND PATIENTS ARE NOTIFIED OF THE AVAILABILITY OF ASSISTANCE AS FURTHER DESCRIBED ABOVE, INCLUDING ON THE WEBSITE, THROUGH SIGNAGE AND BROCHURES WHEN PRESENT AT OUR FACILITIES WHICH MAY OCCUR UPON ADMISSION OR PRIOR TO DISCHARGE FOR INPATIENTS, WITH EVERY BILL, AND OUR FINANCE DEPARTMENT DOCUMENTS ITS DETERMINATIONS AS TO WHETHER A PATIENT IS ELIGIBLE FOR ASSISTANCE UNDER THE FINANCIAL ASSISTANCE POLICY.
FACILITY 2 -- FAIRVIEW HOSPITAL PART V, SECTION B, LINE 3: A THIRD PARTY CONSULTANT WAS ENGAGED TO FACILITATE A COMPREHENSIVE COMMUNITY HEALTH NEEDS ASSESSMENT ("CHNA"). INPUT FROM PERSONS REPRESENTING THE BROAD INTERESTS OF THE COMMUNITY WAS TAKEN INTO ACCOUNT VIA INFORMATION INTERVIEW SESSIONS. INTERVIEWS INCLUDED INDIVIDUALS WITH SPECIAL KNOWLEDGE OF OR EXPERTISE IN PUBLIC HEALTH; THE LOCAL PUBLIC HEALTH DEPARTMENT; AGENCIES WITH CURRENT DATA OR INFORMATION ABOUT THE HEALTH NEEDS OF THE COMMUNITY; AND LEADERS, REPRESENTATIVES AND MEMBERS OF MEDICALLY UNDERSERVED, LOW-INCOME, AND MINORITY POPULATIONS, AND POPULATIONS WITH CHRONIC DISEASE NEEDS.
FACILITY 2 -- FAIRVIEW HOSPITAL PART V, SECTION B, LINE 4: FAIRVIEW HOSPITAL COLLABORATED WITH OTHER CLEVELAND CLINIC HEALTH SYSTEM HOSPITALS, INCLUDING: CLEVELAND CLINIC CHILDREN'S HOSPITAL, CLEVELAND CLINIC CHILDREN'S HOSPITAL FOR REHABILITATION, EUCLID HOSPITAL, THE CLEVELAND CLINIC FOUNDATION, HILLCREST HOSPITAL, LAKEWOOD HOSPITAL, LUTHERAN HOSPITAL, MARYMOUNT HOSPITAL, MEDINA HOSPITAL, SOUTH POINTE HOSPITAL, AND CLEVELAND CLINIC FLORIDA.
FACILITY 2 -- FAIRVIEW HOSPITAL PART V, SECTION B, LINE 7: FAIRVIEW HOSPITAL IDENTIFIED THE FOLLOWING HEALTH NEEDS IN THE CHNA THAT HAVE NOT BEEN ADDRESSED:ACCESS TO COMMUNITY SERVICES - THIS NEED RELATES TO THE AVAILABILITY AND AWARENESS OF COMMUNITY SERVICES COVERED BY GOVERNMENTAL AND NON-PROFIT ORGANIZATIONS UNRELATED TO FAIRVIEW HOSPITAL. ALTHOUGH IMPORTANT AND MAY IMPACT A PERSON'S HEALTH STATUS, THIS NEED DOES NOT RELATE DIRECTLY TO THE DELIVERY OF HEALTHCARE AND/OR IS A NEED GOVERNMENTAL OR OTHER AGENCIES HAVE THE EXPERTISE NECESSARY TO ADDRESS.ECONOMIC AND COMMUNITY DEVELOPMENT - THIS NEED INCLUDES READILY ACCESSIBLE TRANSPORTATION, AND BETTER EMPLOYMENT AND CRIME RATES. FAIRVIEW HOSPITAL CANNOT FOCUS OR OTHERWISE ADDRESS THE NEED FOR TRANSPORTATION OR OTHER COMMUNITY SERVICE UNRELATED TO THE DELIVERY OF HEALTHCARE. ALTHOUGH FAIRVIEW HOSPITAL IS NOT DIRECTLY INVOLVED WITH ECONOMIC AND COMMUNITY DEVELOPMENT, IT DOES AND WILL CONTINUE TO LOOK FOR OPPORTUNITIES TO SUPPORT LOCAL CHAMBERS OF COMMERCE AND COMMUNITY DEVELOPMENT ORGANIZATIONS, COLLABORATE WITH LEADERS OF REGIONAL ECONOMIC IMPROVEMENT AND PROVIDE IN-KIND DONATION OF TIME, SKILL AND/OR SPONSORSHIP TO SUPPORT EFFORTS IN THESE AREAS.
FACILITY 2 -- FAIRVIEW HOSPITAL PART V, SECTION B, LINE 14G: INFORMING THE PUBLIC THAT FINANCIAL ASSISTANCE IS AVAILABLE IS AN IMPORTANT ELEMENT OF OUR FINANCIAL ASSISTANCE PROGRAM AND CLEVELAND CLINIC CONTINUOUSLY STRIVES TO IMPROVE ITS COMMUNICATION WITH PATIENTS ON THE AVAILABILITY OF FINANCIAL ASSISTANCE. INFORMATION ABOUT THE FINANCIAL ASSISTANCE POLICY IS POSTED ON THE CLEVELAND CLINIC WEBSITE. PATIENT BILLS INCLUDE DETAILED INFORMATION REGARDING THE FINANCIAL ASSISTANCE POLICY. A PLAIN LANGUAGE SUMMARY OF THE FINANCIAL ASSISTANCE POLICY IS AVAILABLE THROUGHOUT CCHS, INCLUDING IN PATIENT REGISTRATION AREAS, ONLINE, AND WITH FINANCIAL COUNSELORS WHO ARE PRESENT ON-SITE AT EACH CLEVELAND CLINIC HOSPITAL AND OHIO FAMILY HEALTH CENTER TO ASSIST PATIENTS IN QUALIFYING FOR GOVERNMENTAL ASSISTANCE PROGRAMS AND FINANCIAL ASSISTANCE. A DESCRIPTION OF THE POLICY IS ALSO INCLUDED IN OUR INSURANCE AND BILLING INFORMATION PATIENT BROCHURE, WHICH IS AVAILABLE AT REGISTRATION DESKS AND WITH FINANCIAL COUNSELORS. FAIRVIEW HOSPITAL:PART V, SECTION B, LINE 18: WE DO NOT ENGAGE IN ANY ACTIVITY IDENTIFIED IN LINE 16 BEFORE ENGAGING IN REASONABLE EFFORTS TO DETERMINE A PATIENT'S ELIGIBILITY UNDER THE FINANCIAL ASSISTANCE POLICY. WE DO TAKE ALL OF THE ACTIONS LISTED IN LINE 18 AS PART OF OUR FINANCIAL ASSISTANCE PROCESS, I.E. THE COMMUNITY AND PATIENTS ARE NOTIFIED OF THE AVAILABILITY OF ASSISTANCE AS FURTHER DESCRIBED ABOVE, INCLUDING ON THE WEBSITE, THROUGH SIGNAGE AND BROCHURES WHEN PRESENT AT OUR FACILITIES WHICH MAY OCCUR UPON ADMISSION OR PRIOR TO DISCHARGE FOR INPATIENTS, WITH EVERY BILL, AND OUR FINANCE DEPARTMENT DOCUMENTS ITS DETERMINATIONS AS TO WHETHER A PATIENT IS ELIGIBLE FOR ASSISTANCE UNDER THE FINANCIAL ASSISTANCE POLICY.
FACILITY 3 -- HILLCREST HOSPITAL PART V, SECTION B, LINE 3: A THIRD PARTY CONSULTANT WAS ENGAGED TO FACILITATE A COMPREHENSIVE COMMUNITY HEALTH NEEDS ASSESSMENT ("CHNA"). INPUT FROM PERSONS REPRESENTING THE BROAD INTERESTS OF THE COMMUNITY WAS TAKEN INTO ACCOUNT VIA INFORMATION INTERVIEW SESSIONS. INTERVIEWS INCLUDED INDIVIDUALS WITH SPECIAL KNOWLEDGE OF OR EXPERTISE IN PUBLIC HEALTH; THE LOCAL PUBLIC HEALTH DEPARTMENT; AGENCIES WITH CURRENT DATA OR INFORMATION ABOUT THE HEALTH NEEDS OF THE COMMUNITY; AND LEADERS, REPRESENTATIVES AND MEMBERS OF MEDICALLY UNDERSERVED, LOW-INCOME, AND MINORITY POPULATIONS, AND POPULATIONS WITH CHRONIC DISEASE NEEDS.
FACILITY 3 -- HILLCREST HOSPITAL PART V, SECTION B, LINE 4: HILLCREST HOSPITAL COLLABORATED WITH OTHER CLEVELAND CLINIC HEALTH SYSTEM HOSPITALS, INCLUDING: CLEVELAND CLINIC CHILDREN'S HOSPITAL, CLEVELAND CLINIC CHILDREN'S HOSPITAL FOR REHABILITATION, EUCLID HOSPITAL, FAIRVIEW HOSPITAL, THE CLEVELAND CLINIC FOUNDATION, LAKEWOOD HOSPITAL, LUTHERAN HOSPITAL, MARYMOUNT HOSPITAL, MEDINA HOSPITAL, SOUTH POINTE HOSPITAL, AND CLEVELAND CLINIC FLORIDA.
FACILITY 3 -- HILLCREST HOSPITAL PART V, SECTION B, LINE 7: HILLCREST HOSPITAL IDENTIFIED THE FOLLOWING HEALTH NEEDS IN THE CHNA THAT HAVE NOT BEEN ADDRESSED: ACCESS TO COMMUNITY SERVICES - THIS NEED RELATES TO THE AVAILABILITY AND AWARENESS OF COMMUNITY SERVICES COVERED BY GOVERNMENTAL AND NON-PROFIT ORGANIZATIONS UNRELATED TO HILLCREST HOSPITAL. ALTHOUGH IMPORTANT AND MAY IMPACT A PERSON'S HEALTH STATUS, THIS NEED DOES NOT RELATE DIRECTLY TO THE DELIVERY OF HEALTHCARE AND/OR IS A NEED GOVERNMENTAL OR OTHER AGENCIES HAVE THE EXPERTISE NECESSARY TO ADDRESS.ECONOMIC AND COMMUNITY DEVELOPMENT - THIS NEED INCLUDES MORE HOUSING OPTIONS, READILY ACCESSIBLE TRANSPORTATION AND GROCERY STORES, AND BETTER EMPLOYMENT AND CRIME RATES. ALTHOUGH HILLCREST HOSPITAL IS NOT DIRECTLY INVOLVED WITH ECONOMIC AND COMMUNITY DEVELOPMENT, IT DOES AND WILL CONTINUE TO LOOK FOR OPPORTUNITIES TO SUPPORT LOCAL CHAMBERS OF COMMERCE AND COMMUNITY DEVELOPMENT ORGANIZATIONS, COLLABORATE WITH LEADERS OF REGIONAL ECONOMIC IMPROVEMENT AND PROVIDE IN-KIND DONATION OF TIME, SKILL AND/OR SPONSORSHIP TO SUPPORT EFFORTS IN THESE AREAS.
FACILITY 3 -- HILLCREST HOSPITAL PART V, SECTION B, LINE 14G: INFORMING THE PUBLIC THAT FINANCIAL ASSISTANCE IS AVAILABLE IS AN IMPORTANT ELEMENT OF OUR FINANCIAL ASSISTANCE PROGRAM AND CLEVELAND CLINIC CONTINUOUSLY STRIVES TO IMPROVE ITS COMMUNICATION WITH PATIENTS ON THE AVAILABILITY OF FINANCIAL ASSISTANCE. INFORMATION ABOUT THE FINANCIAL ASSISTANCE POLICY IS POSTED ON THE CLEVELAND CLINIC WEBSITE. PATIENT BILLS INCLUDE DETAILED INFORMATION REGARDING THE FINANCIAL ASSISTANCE POLICY. A PLAIN LANGUAGE SUMMARY OF THE FINANCIAL ASSISTANCE POLICY IS AVAILABLE THROUGHOUT CCHS, INCLUDING IN PATIENT REGISTRATION AREAS, ONLINE, AND WITH FINANCIAL COUNSELORS WHO ARE PRESENT ON-SITE AT EACH CLEVELAND CLINIC HOSPITAL AND OHIO FAMILY HEALTH CENTER TO ASSIST PATIENTS IN QUALIFYING FOR GOVERNMENTAL ASSISTANCE PROGRAMS AND FINANCIAL ASSISTANCE. A DESCRIPTION OF THE POLICY IS ALSO INCLUDED IN OUR INSURANCE AND BILLING INFORMATION PATIENT BROCHURE, WHICH IS AVAILABLE AT REGISTRATION DESKS AND WITH FINANCIAL COUNSELORS. HILLCREST HOSPITAL:PART V, SECTION B, LINE 18: WE DO NOT ENGAGE IN ANY ACTIVITY IDENTIFIED IN LINE 16 BEFORE ENGAGING IN REASONABLE EFFORTS TO DETERMINE A PATIENT'S ELIGIBILITY UNDER THE FINANCIAL ASSISTANCE POLICY. WE DO TAKE ALL OF THE ACTIONS LISTED IN LINE 18 AS PART OF OUR FINANCIAL ASSISTANCE PROCESS, I.E. THE COMMUNITY AND PATIENTS ARE NOTIFIED OF THE AVAILABILITY OF ASSISTANCE AS FURTHER DESCRIBED ABOVE, INCLUDING ON THE WEBSITE, THROUGH SIGNAGE AND BROCHURES WHEN PRESENT AT OUR FACILITIES WHICH MAY OCCUR UPON ADMISSION OR PRIOR TO DISCHARGE FOR INPATIENTS, WITH EVERY BILL, AND OUR FINANCE DEPARTMENT DOCUMENTS ITS DETERMINATIONS AS TO WHETHER A PATIENT IS ELIGIBLE FOR ASSISTANCE UNDER THE FINANCIAL ASSISTANCE POLICY.
FACILITY 4 -- CLEVELAND CLINIC FLORIDA PART V, SECTION B, LINE 3: A THIRD PARTY CONSULTANT WAS ENGAGED TO FACILITATE A COMPREHENSIVE COMMUNITY HEALTH NEEDS ASSESSMENT ("CHNA"). INPUT FROM PERSONS REPRESENTING THE BROAD INTERESTS OF THE COMMUNITY WAS TAKEN INTO ACCOUNT VIA INFORMATION INTERVIEW SESSIONS. INTERVIEWS INCLUDED INDIVIDUALS WITH SPECIAL KNOWLEDGE OF OR EXPERTISE IN PUBLIC HEALTH; THE LOCAL PUBLIC HEALTH DEPARTMENT; AGENCIES WITH CURRENT DATA OR INFORMATION ABOUT THE HEALTH NEEDS OF THE COMMUNITY; AND LEADERS, REPRESENTATIVES AND MEMBERS OF MEDICALLY UNDERSERVED, LOW-INCOME, AND MINORITY POPULATIONS, AND POPULATIONS WITH CHRONIC DISEASE NEEDS.
FACILITY 4 -- CLEVELAND CLINIC FLORIDA PART V, SECTION B, LINE 4: CLEVELAND CLINIC FLORIDA COLLABORATED WITH OTHER CLEVELAND CLINIC HEALTH SYSTEM HOSPITALS, INCLUDING: CLEVELAND CLINIC CHILDREN'S HOSPITAL, CLEVELAND CLINIC CHILDREN'S HOSPITAL FOR REHABILITATION, EUCLID HOSPITAL, FAIRVIEW HOSPITAL, HILLCREST HOSPITAL, LAKEWOOD HOSPITAL, LUTHERAN HOSPITAL, MARYMOUNT HOSPITAL, MEDINA HOSPITAL, SOUTH POINTE HOSPITAL, AND THE CLEVELAND CLINIC FOUNDATION.
FACILITY 4 -- CLEVELAND CLINIC FLORIDA PART V, SECTION B, LINE 7: CLEVELAND CLINIC FLORIDA IDENTIFIED THE FOLLOWING HEALTH NEEDS IN THE CHNA THAT HAVE NOT BEEN ADDRESSED:FINANCIAL HARDSHIP AND BASIC NEEDS INSECURITY - THIS NEED RELATES TO THE IMPACT OF POVERTY. OTHER THAN PROVIDING A FINANCIAL ASSISTANCE POLICY TO ASSIST PATIENTS WITH THE COSTS OF THEIR MEDICAL BILLS, THIS ISSUE IS BEYOND THE SCOPE OF THE HOSPITAL AND THE HOSPITAL DOES NOT HAVE SUFFICIENT RESOURCES OR EXPERTISE NECESSARY TO MAKE A MEANINGFUL IMPACT.
FACILITY 4 -- CLEVELAND CLINIC FLORIDA PART V, SECTION B, LINE 14G: INFORMING THE PUBLIC THAT FINANCIAL ASSISTANCE IS AVAILABLE IS AN IMPORTANT ELEMENT OF OUR FINANCIAL ASSISTANCE PROGRAM AND CLEVELAND CLINIC CONTINUOUSLY STRIVES TO IMPROVE ITS COMMUNICATION WITH PATIENTS ON THE AVAILABILITY OF FINANCIAL ASSISTANCE. INFORMATION ABOUT THE FINANCIAL ASSISTANCE POLICY IS POSTED ON THE CLEVELAND CLINIC WEBSITE. PATIENT BILLS INCLUDE DETAILED INFORMATION REGARDING THE FINANCIAL ASSISTANCE POLICY. A PLAIN LANGUAGE SUMMARY OF THE FINANCIAL ASSISTANCE POLICY IS AVAILABLE THROUGHOUT CCHS, INCLUDING IN PATIENT REGISTRATION AREAS, ONLINE, AND WITH FINANCIAL COUNSELORS WHO ARE PRESENT ON-SITE AT EACH CLEVELAND CLINIC FLORIDA CAMPUS HOSPITAL TO ASSIST PATIENTS IN QUALIFYING FOR GOVERNMENTAL ASSISTANCE PROGRAMS AND FINANCIAL ASSISTANCE. A DESCRIPTION OF THE POLICY IS ALSO INCLUDED IN OUR INSURANCE AND BILLING INFORMATION PATIENT BROCHURE, WHICH IS AVAILABLE AT REGISTRATION DESKS AND WITH FINANCIAL COUNSELORS. CLEVELAND CLINIC FLORIDA:PART V, SECTION B, LINE 18: WE DO NOT ENGAGE IN ANY ACTIVITY IDENTIFIED IN LINE 16 BEFORE ENGAGING IN REASONABLE EFFORTS TO DETERMINE A PATIENT'S ELIGIBILITY UNDER THE FINANCIAL ASSISTANCE POLICY. WE DO TAKE ALL OF THE ACTIONS LISTED IN LINE 18 AS PART OF OUR FINANCIAL ASSISTANCE PROCESS, I.E. THE COMMUNITY AND PATIENTS ARE NOTIFIED OF THE AVAILABILITY OF ASSISTANCE AS FURTHER DESCRIBED ABOVE, INCLUDING ON THE WEBSITE, THROUGH SIGNAGE AND BROCHURES WHEN PRESENT AT OUR FACILITIES WHICH MAY OCCUR UPON ADMISSION OR PRIOR TO DISCHARGE FOR INPATIENTS, WITH EVERY BILL, AND OUR FINANCE DEPARTMENT DOCUMENTS ITS DETERMINATIONS AS TO WHETHER A PATIENT IS ELIGIBLE FOR ASSISTANCE UNDER THE FINANCIAL ASSISTANCE POLICY.
FACILITY 5 -- MARYMOUNT HOSPITAL PART V, SECTION B, LINE 3: A THIRD PARTY CONSULTANT WAS ENGAGED TO FACILITATE A COMPREHENSIVE COMMUNITY HEALTH NEEDS ASSESSMENT ("CHNA"). INPUT FROM PERSONS REPRESENTING THE BROAD INTERESTS OF THE COMMUNITY WAS TAKEN INTO ACCOUNT VIA INFORMATION INTERVIEW SESSIONS. INTERVIEWS INCLUDED INDIVIDUALS WITH SPECIAL KNOWLEDGE OF OR EXPERTISE IN PUBLIC HEALTH; THE LOCAL PUBLIC HEALTH DEPARTMENT; AGENCIES WITH CURRENT DATA OR INFORMATION ABOUT THE HEALTH NEEDS OF THE COMMUNITY; AND LEADERS, REPRESENTATIVES AND MEMBERS OF MEDICALLY UNDERSERVED, LOW-INCOME, AND MINORITY POPULATIONS, AND POPULATIONS WITH CHRONIC DISEASE NEEDS.
FACILITY 5 -- MARYMOUNT HOSPITAL PART V, SECTION B, LINE 4: MARYMOUNT HOSPITAL COLLABORATED WITH OTHER CLEVELAND CLINIC HEALTH SYSTEM HOSPITALS, INCLUDING: CLEVELAND CLINIC CHILDREN'S HOSPITAL, CLEVELAND CLINIC CHILDREN'S HOSPITAL FOR REHABILITATION, EUCLID HOSPITAL, FAIRVIEW HOSPITAL, HILLCREST HOSPITAL, LAKEWOOD HOSPITAL, LUTHERAN HOSPITAL, THE CLEVELAND CLINIC FOUNDATION, MEDINA HOSPITAL, SOUTH POINTE HOSPITAL, AND CLEVELAND CLINIC FLORIDA.
FACILITY 5 -- MARYMOUNT HOSPITAL PART V, SECTION B, LINE 7: MARYMOUNT HOSPITAL IDENTIFIED THE FOLLOWING HEALTH NEEDS IN THE CHNA THAT HAVE NOT BEEN ADDRESSED:ACCESS TO COMMUNITY SERVICES - THIS NEED RELATES TO THE AVAILABILITY AND AWARENESS OF COMMUNITY SERVICES COVERED BY GOVERNMENTAL AND NON-PROFIT ORGANIZATIONS. ALTHOUGH IMPORTANT AND MAY IMPACT A PERSON'S HEALTH STATUS, THIS NEED DOES NOT RELATE DIRECTLY TO THE DELIVERY OF HEALTHCARE AND/OR IS A NEED GOVERNMENTAL OR OTHER AGENCIES HAVE THE EXPERTISE NECESSARY TO ADDRESS.ECONOMIC AND COMMUNITY DEVELOPMENT - THIS NEED INCLUDES MORE HOUSING OPTIONS, READILY ACCESSIBLE TRANSPORTATION AND GROCERY STORES, AND BETTER EMPLOYMENT AND CRIME RATES. ALTHOUGH MARYMOUNT HOSPITAL IS NOT DIRECTLY INVOLVED WITH ECONOMIC AND COMMUNITY DEVELOPMENT, IT DOES AND WILL CONTINUE TO LOOK FOR OPPORTUNITIES TO SUPPORT LOCAL CHAMBERS OF COMMERCE AND COMMUNITY DEVELOPMENT ORGANIZATIONS, COLLABORATE WITH LEADERS OF REGIONAL ECONOMIC IMPROVEMENT AND PROVIDE IN-KIND DONATION OF TIME, SKILL AND/OR SPONSORSHIP TO SUPPORT EFFORTS IN THESE AREAS.
FACILITY 5 -- MARYMOUNT HOSPITAL PART V, SECTION B, LINE 14G: INFORMING THE PUBLIC THAT FINANCIAL ASSISTANCE IS AVAILABLE IS AN IMPORTANT ELEMENT OF OUR FINANCIAL ASSISTANCE PROGRAM AND CLEVELAND CLINIC CONTINUOUSLY STRIVES TO IMPROVE ITS COMMUNICATION WITH PATIENTS ON THE AVAILABILITY OF FINANCIAL ASSISTANCE. INFORMATION ABOUT THE FINANCIAL ASSISTANCE POLICY IS POSTED ON THE CLEVELAND CLINIC WEBSITE. PATIENT BILLS INCLUDE DETAILED INFORMATION REGARDING THE FINANCIAL ASSISTANCE POLICY. A PLAIN LANGUAGE SUMMARY OF THE FINANCIAL ASSISTANCE POLICY IS AVAILABLE THROUGHOUT CCHS, INCLUDING IN PATIENT REGISTRATION AREAS, ONLINE, AND WITH FINANCIAL COUNSELORS WHO ARE PRESENT ON-SITE AT EACH CLEVELAND CLINIC HOSPITAL AND OHIO FAMILY HEALTH CENTER TO ASSIST PATIENTS IN QUALIFYING FOR GOVERNMENTAL ASSISTANCE PROGRAMS AND FINANCIAL ASSISTANCE. A DESCRIPTION OF THE POLICY IS ALSO INCLUDED IN OUR INSURANCE AND BILLING INFORMATION PATIENT BROCHURE, WHICH IS AVAILABLE AT REGISTRATION DESKS AND WITH FINANCIAL COUNSELORS. MARYMOUNT HOSPITAL:PART V, SECTION B, LINE 18: WE DO NOT ENGAGE IN ANY ACTIVITY IDENTIFIED IN LINE 16 BEFORE ENGAGING IN REASONABLE EFFORTS TO DETERMINE A PATIENT'S ELIGIBILITY UNDER THE FINANCIAL ASSISTANCE POLICY. WE DO TAKE ALL OF THE ACTIONS LISTED IN LINE 18 AS PART OF OUR FINANCIAL ASSISTANCE PROCESS, I.E. THE COMMUNITY AND PATIENTS ARE NOTIFIED OF THE AVAILABILITY OF ASSISTANCE AS FURTHER DESCRIBED ABOVE, INCLUDING ON THE WEBSITE, THROUGH SIGNAGE AND BROCHURES WHEN PRESENT AT OUR FACILITIES WHICH MAY OCCUR UPON ADMISSION OR PRIOR TO DISCHARGE FOR INPATIENTS, WITH EVERY BILL, AND OUR FINANCE DEPARTMENT DOCUMENTS ITS DETERMINATIONS AS TO WHETHER A PATIENT IS ELIGIBLE FOR ASSISTANCE UNDER THE FINANCIAL ASSISTANCE POLICY.
FACILITY 6 -- LAKEWOOD HOSPITAL PART V, SECTION B, LINE 3: A THIRD PARTY CONSULTANT WAS ENGAGED TO FACILITATE A COMPREHENSIVE COMMUNITY HEALTH NEEDS ASSESSMENT ("CHNA"). INPUT FROM PERSONS REPRESENTING THE BROAD INTERESTS OF THE COMMUNITY WAS TAKEN INTO ACCOUNT VIA INFORMATION INTERVIEW SESSIONS. INTERVIEWS INCLUDED INDIVIDUALS WITH SPECIAL KNOWLEDGE OF OR EXPERTISE IN PUBLIC HEALTH; THE LOCAL PUBLIC HEALTH DEPARTMENT; AGENCIES WITH CURRENT DATA OR INFORMATION ABOUT THE HEALTH NEEDS OF THE COMMUNITY; AND LEADERS, REPRESENTATIVES AND MEMBERS OF MEDICALLY UNDERSERVED, LOW-INCOME, AND MINORITY POPULATIONS, AND POPULATIONS WITH CHRONIC DISEASE NEEDS.
FACILITY 6 -- LAKEWOOD HOSPITAL PART V, SECTION B, LINE 4: LAKEWOOD HOSPITAL COLLABORATED WITH OTHER CLEVELAND CLINIC HEALTH SYSTEM HOSPITALS, INCLUDING: CLEVELAND CLINIC CHILDREN'S HOSPITAL, CLEVELAND CLINIC CHILDREN'S HOSPITAL FOR REHABILITATION, EUCLID HOSPITAL, FAIRVIEW HOSPITAL, HILLCREST HOSPITAL, THE CLEVELAND CLINIC FOUNDATION, LUTHERAN HOSPITAL, MARYMOUNT HOSPITAL, MEDINA HOSPITAL, SOUTH POINTE HOSPITAL, AND CLEVELAND CLINIC FLORIDA.
FACILITY 6 -- LAKEWOOD HOSPITAL PART V, SECTION B, LINE 7: LAKEWOOD HOSPITAL IDENTIFIED THE FOLLOWING HEALTH NEEDS IN THE CHNA THAT HAVE NOT BEEN ADDRESSED:ACCESS TO COMMUNITY SERVICES - THIS NEED RELATES TO THE AVAILABILITY AND AWARENESS OF COMMUNITY SERVICES COVERED BY GOVERNMENTAL AND NON-PROFIT ORGANIZATIONS. ALTHOUGH IMPORTANT AND MAY IMPACT A PERSON'S HEALTH STATUS, THIS NEED DOES NOT RELATE DIRECTLY TO THE DELIVERY OF HEALTHCARE AND/OR IS A NEED GOVERNMENTAL OR OTHER AGENCIES HAVE THE EXPERTISE NECESSARY TO ADDRESS.ECONOMIC AND COMMUNITY DEVELOPMENT - THIS NEED INCLUDES MORE HOUSING OPTIONS, READILY ACCESSIBLE TRANSPORTATION, AND BETTER EMPLOYMENT RATES. ALTHOUGH LAKEWOOD HOSPITAL IS NOT DIRECTLY INVOLVED WITH ECONOMIC AND COMMUNITY DEVELOPMENT, IT DOES AND WILL CONTINUE TO LOOK FOR OPPORTUNITIES TO SUPPORT LOCAL CHAMBERS OF COMMERCE AND COMMUNITY DEVELOPMENT ORGANIZATIONS, COLLABORATE WITH LEADERS OF REGIONAL ECONOMIC IMPROVEMENT AND PROVIDE IN-KIND DONATION OF TIME, SKILL AND/OR SPONSORSHIP TO SUPPORT EFFORTS IN THESE AREAS.
FACILITY 6 -- LAKEWOOD HOSPITAL PART V, SECTION B, LINE 14G: INFORMING THE PUBLIC THAT FINANCIAL ASSISTANCE IS AVAILABLE IS AN IMPORTANT ELEMENT OF OUR FINANCIAL ASSISTANCE PROGRAM AND CLEVELAND CLINIC CONTINUOUSLY STRIVES TO IMPROVE ITS COMMUNICATION WITH PATIENTS ON THE AVAILABILITY OF FINANCIAL ASSISTANCE. INFORMATION ABOUT THE FINANCIAL ASSISTANCE POLICY IS POSTED ON THE CLEVELAND CLINIC WEBSITE. PATIENT BILLS INCLUDE DETAILED INFORMATION REGARDING THE FINANCIAL ASSISTANCE POLICY. A PLAIN LANGUAGE SUMMARY OF THE FINANCIAL ASSISTANCE POLICY IS AVAILABLE THROUGHOUT CCHS, INCLUDING IN PATIENT REGISTRATION AREAS, ONLINE, AND WITH FINANCIAL COUNSELORS WHO ARE PRESENT ON-SITE AT EACH CLEVELAND CLINIC HOSPITAL AND OHIO FAMILY HEALTH CENTER TO ASSIST PATIENTS IN QUALIFYING FOR GOVERNMENTAL ASSISTANCE PROGRAMS AND FINANCIAL ASSISTANCE. A DESCRIPTION OF THE POLICY IS ALSO INCLUDED IN OUR INSURANCE AND BILLING INFORMATION PATIENT BROCHURE, WHICH IS AVAILABLE AT REGISTRATION DESKS AND WITH FINANCIAL COUNSELORS. LAKEWOOD HOSPITALPART V, SECTION B, LINE 18: WE DO NOT ENGAGE IN ANY ACTIVITY IDENTIFIED IN LINE 16 BEFORE ENGAGING IN REASONABLE EFFORTS TO DETERMINE A PATIENT'S ELIGIBILITY UNDER THE FINANCIAL ASSISTANCE POLICY. WE DO TAKE ALL OF THE ACTIONS LISTED IN LINE 18 AS PART OF OUR FINANCIAL ASSISTANCE PROCESS, I.E. THE COMMUNITY AND PATIENTS ARE NOTIFIED OF THE AVAILABILITY OF ASSISTANCE AS FURTHER DESCRIBED ABOVE, INCLUDING ON THE WEBSITE, THROUGH SIGNAGE AND BROCHURES WHEN PRESENT AT OUR FACILITIES WHICH MAY OCCUR UPON ADMISSION OR PRIOR TO DISCHARGE FOR INPATIENTS, WITH EVERY BILL, AND OUR FINANCE DEPARTMENT DOCUMENTS ITS DETERMINATIONS AS TO WHETHER A PATIENT IS ELIGIBLE FOR ASSISTANCE UNDER THE FINANCIAL ASSISTANCE POLICY.
FACILITY 7 -- SOUTH POINTE HOSPITAL PART V, SECTION B, LINE 3: A THIRD PARTY CONSULTANT WAS ENGAGED TO FACILITATE A COMPREHENSIVE COMMUNITY HEALTH NEEDS ASSESSMENT ("CHNA"). INPUT FROM PERSONS REPRESENTING THE BROAD INTERESTS OF THE COMMUNITY WAS TAKEN INTO ACCOUNT VIA INFORMATION INTERVIEW SESSIONS. INTERVIEWS INCLUDED INDIVIDUALS WITH SPECIAL KNOWLEDGE OF OR EXPERTISE IN PUBLIC HEALTH; THE LOCAL PUBLIC HEALTH DEPARTMENT; AGENCIES WITH CURRENT DATA OR INFORMATION ABOUT THE HEALTH NEEDS OF THE COMMUNITY; AND LEADERS, REPRESENTATIVES AND MEMBERS OF MEDICALLY UNDERSERVED, LOW-INCOME, AND MINORITY POPULATIONS, AND POPULATIONS WITH CHRONIC DISEASE NEEDS.
FACILITY 7 -- SOUTH POINTE HOSPITAL PART V, SECTION B, LINE 4: SOUTH POINTE HOSPITAL COLLABORATED WITH OTHER CLEVELAND CLINIC HEALTH SYSTEM HOSPITALS, INCLUDING: CLEVELAND CLINIC CHILDREN'S HOSPITAL, CLEVELAND CLINIC CHILDREN'S HOSPITAL FOR REHABILITATION, EUCLID HOSPITAL, FAIRVIEW HOSPITAL, HILLCREST HOSPITAL, LAKEWOOD HOSPITAL, LUTHERAN HOSPITAL, MARYMOUNT HOSPITAL, MEDINA HOSPITAL, THE CLEVELAND CLINIC FOUNDATION, AND CLEVELAND CLINIC FLORIDA.
FACILITY 7 -- SOUTH POINTE HOSPITAL PART V, SECTION B, LINE 7: SOUTH POINTE HOSPITAL IDENTIFIED THE FOLLOWING HEALTH NEEDS IN THE CHNA THAT HAVE NOT BEEN ADDRESSED:ACCESS TO COMMUNITY SERVICES - THIS NEED RELATES TO THE AVAILABILITY AND AWARENESS OF COMMUNITY SERVICES COVERED BY GOVERNMENTAL AND NON-PROFIT ORGANIZATIONS. ALTHOUGH IMPORTANT AND MAY IMPACT A PERSON'S HEALTH STATUS, THIS NEED DOES NOT RELATE DIRECTLY TO THE DELIVERY OF HEALTHCARE AND/OR IS A NEED GOVERNMENTAL OR OTHER AGENCIES HAVE THE EXPERTISE NECESSARY TO ADDRESS.ECONOMIC AND COMMUNITY DEVELOPMENT - THIS NEED INCLUDES MORE HOUSING OPTIONS, PARKS AND RECREATION CENTERS, READILY ACCESSIBLE TRANSPORTATION AND BETTER INFRASTRUCTURE. ALTHOUGH SOUTH POINTE HOSPITAL IS NOT DIRECTLY INVOLVED WITH ECONOMIC AND COMMUNITY DEVELOPMENT, IT DOES AND WILL CONTINUE TO LOOK FOR OPPORTUNITIES TO SUPPORT LOCAL CHAMBERS OF COMMERCE AND COMMUNITY DEVELOPMENT ORGANIZATIONS, COLLABORATE WITH LEADERS OF REGIONAL ECONOMIC IMPROVEMENT AND PROVIDE IN-KIND DONATION OF TIME, SKILL AND/OR SPONSORSHIP TO SUPPORT EFFORTS IN THESE AREAS.
FACILITY 7 -- SOUTH POINTE HOSPITAL PART V, SECTION B, LINE 14G: INFORMING THE PUBLIC THAT FINANCIAL ASSISTANCE IS AVAILABLE IS AN IMPORTANT ELEMENT OF OUR FINANCIAL ASSISTANCE PROGRAM AND CLEVELAND CLINIC CONTINUOUSLY STRIVES TO IMPROVE ITS COMMUNICATION WITH PATIENTS ON THE AVAILABILITY OF FINANCIAL ASSISTANCE. INFORMATION ABOUT THE FINANCIAL ASSISTANCE POLICY IS POSTED ON THE CLEVELAND CLINIC WEBSITE. PATIENT BILLS INCLUDE DETAILED INFORMATION REGARDING THE FINANCIAL ASSISTANCE POLICY. A PLAIN LANGUAGE SUMMARY OF THE FINANCIAL ASSISTANCE POLICY IS AVAILABLE THROUGHOUT CCHS, INCLUDING IN PATIENT REGISTRATION AREAS, ONLINE, AND WITH FINANCIAL COUNSELORS WHO ARE PRESENT ON-SITE AT EACH CLEVELAND CLINIC HOSPITAL AND OHIO FAMILY HEALTH CENTER TO ASSIST PATIENTS IN QUALIFYING FOR GOVERNMENTAL ASSISTANCE PROGRAMS AND FINANCIAL ASSISTANCE. A DESCRIPTION OF THE POLICY IS ALSO INCLUDED IN OUR INSURANCE AND BILLING INFORMATION PATIENT BROCHURE, WHICH IS AVAILABLE AT REGISTRATION DESKS AND WITH FINANCIAL COUNSELORS. SOUTH POINTE HOSPITAL:PART V, SECTION B, LINE 18: WE DO NOT ENGAGE IN ANY ACTIVITY IDENTIFIED IN LINE 16 BEFORE ENGAGING IN REASONABLE EFFORTS TO DETERMINE A PATIENT'S ELIGIBILITY UNDER THE FINANCIAL ASSISTANCE POLICY. WE DO TAKE ALL OF THE ACTIONS LISTED IN LINE 18 AS PART OF OUR FINANCIAL ASSISTANCE PROCESS, I.E. THE COMMUNITY AND PATIENTS ARE NOTIFIED OF THE AVAILABILITY OF ASSISTANCE AS FURTHER DESCRIBED ABOVE, INCLUDING ON THE WEBSITE, THROUGH SIGNAGE AND BROCHURES WHEN PRESENT AT OUR FACILITIES WHICH MAY OCCUR UPON ADMISSION OR PRIOR TO DISCHARGE FOR INPATIENTS, WITH EVERY BILL, AND OUR FINANCE DEPARTMENT DOCUMENTS ITS DETERMINATIONS AS TO WHETHER A PATIENT IS ELIGIBLE FOR ASSISTANCE UNDER THE FINANCIAL ASSISTANCE POLICY.
FACILITY 8 -- EUCLID HOSPITAL PART V, SECTION B, LINE 3: A THIRD PARTY CONSULTANT WAS ENGAGED TO FACILITATE A COMPREHENSIVE COMMUNITY HEALTH NEEDS ASSESSMENT ("CHNA"). INPUT FROM PERSONS REPRESENTING THE BROAD INTERESTS OF THE COMMUNITY WAS TAKEN INTO ACCOUNT VIA INFORMATION INTERVIEW SESSIONS. INTERVIEWS INCLUDED INDIVIDUALS WITH SPECIAL KNOWLEDGE OF OR EXPERTISE IN PUBLIC HEALTH; THE LOCAL PUBLIC HEALTH DEPARTMENT; AGENCIES WITH CURRENT DATA OR INFORMATION ABOUT THE HEALTH NEEDS OF THE COMMUNITY; AND LEADERS, REPRESENTATIVES AND MEMBERS OF MEDICALLY UNDERSERVED, LOW-INCOME, AND MINORITY POPULATIONS, AND POPULATIONS WITH CHRONIC DISEASE NEEDS.
FACILITY 8 -- EUCLID HOSPITAL PART V, SECTION B, LINE 4: EUCLID HOSPITAL COLLABORATED WITH OTHER CLEVELAND CLINIC HEALTH SYSTEM HOSPITALS, INCLUDING: CLEVELAND CLINIC CHILDREN'S HOSPITAL, CLEVELAND CLINIC CHILDREN'S HOSPITAL FOR REHABILITATION, THE CLEVELAND CLINIC FOUNDATION, FAIRVIEW HOSPITAL, HILLCREST HOSPITAL, LAKEWOOD HOSPITAL, LUTHERAN HOSPITAL, MARYMOUNT HOSPITAL, MEDINA HOSPITAL, SOUTH POINTE HOSPITAL, AND CLEVELAND CLINIC FLORIDA.
FACILITY 8 -- EUCLID HOSPITAL PART V, SECTION B, LINE 7: EUCLID HOSPITAL IDENTIFIED THE FOLLOWING HEALTH NEED IN THE CHNA THAT HAS NOT BEEN ADDRESSED:ACCESS TO COMMUNITY SERVICES - THIS NEED RELATES TO THE AVAILABILITY AND AWARENESS OF COMMUNITY SERVICES OFFERED BY GOVERNMENTAL AND NON-PROFIT ORGANIZATIONS. ALTHOUGH IMPORTANT AND MAY IMPACT A PERSON'S HEALTH STATUS, THIS NEED DOES NOT RELATE DIRECTLY TO THE DELIVERY OF HEALTHCARE AND/OR IS A NEED GOVERNMENTAL OR OTHER AGENCIES HAVE THE EXPERTISE NECESSARY TO ADDRESS.
FACILITY 8 -- EUCLID HOSPITAL PART V, SECTION B, LINE 14G: INFORMING THE PUBLIC THAT FINANCIAL ASSISTANCE IS AVAILABLE IS AN IMPORTANT ELEMENT OF OUR FINANCIAL ASSISTANCE PROGRAM AND CLEVELAND CLINIC CONTINUOUSLY STRIVES TO IMPROVE ITS COMMUNICATION WITH PATIENTS ON THE AVAILABILITY OF FINANCIAL ASSISTANCE. INFORMATION ABOUT THE FINANCIAL ASSISTANCE POLICY IS POSTED ON THE CLEVELAND CLINIC WEBSITE. PATIENT BILLS INCLUDE DETAILED INFORMATION REGARDING THE FINANCIAL ASSISTANCE POLICY. A PLAIN LANGUAGE SUMMARY OF THE FINANCIAL ASSISTANCE POLICY IS AVAILABLE THROUGHOUT CCHS, INCLUDING IN PATIENT REGISTRATION AREAS, ONLINE, AND WITH FINANCIAL COUNSELORS WHO ARE PRESENT ON-SITE AT EACH CLEVELAND CLINIC HOSPITAL AND OHIO FAMILY HEALTH CENTER TO ASSIST PATIENTS IN QUALIFYING FOR GOVERNMENTAL ASSISTANCE PROGRAMS AND FINANCIAL ASSISTANCE. A DESCRIPTION OF THE POLICY IS ALSO INCLUDED IN OUR INSURANCE AND BILLING INFORMATION PATIENT BROCHURE, WHICH IS AVAILABLE AT REGISTRATION DESKS AND WITH FINANCIAL COUNSELORS. EUCLID HOSPITAL:PART V, SECTION B, LINE 18: WE DO NOT ENGAGE IN ANY ACTIVITY IDENTIFIED IN LINE 16 BEFORE ENGAGING IN REASONABLE EFFORTS TO DETERMINE A PATIENT'S ELIGIBILITY UNDER THE FINANCIAL ASSISTANCE POLICY. WE DO TAKE ALL OF THE ACTIONS LISTED IN LINE 18 AS PART OF OUR FINANCIAL ASSISTANCE PROCESS, I.E. THE COMMUNITY AND PATIENTS ARE NOTIFIED OF THE AVAILABILITY OF ASSISTANCE AS FURTHER DESCRIBED ABOVE, INCLUDING ON THE WEBSITE, THROUGH SIGNAGE AND BROCHURES WHEN PRESENT AT OUR FACILITIES WHICH MAY OCCUR UPON ADMISSION OR PRIOR TO DISCHARGE FOR INPATIENTS, WITH EVERY BILL, AND OUR FINANCE DEPARTMENT DOCUMENTS ITS DETERMINATIONS AS TO WHETHER A PATIENT IS ELIGIBLE FOR ASSISTANCE UNDER THE FINANCIAL ASSISTANCE POLICY.
FACILITY 10 -- LUTHERAN HOSPITAL PART V, SECTION B, LINE 3: A THIRD PARTY CONSULTANT WAS ENGAGED TO FACILITATE A COMPREHENSIVE COMMUNITY HEALTH NEEDS ASSESSMENT ("CHNA"). INPUT FROM PERSONS REPRESENTING THE BROAD INTERESTS OF THE COMMUNITY WAS TAKEN INTO ACCOUNT VIA INFORMATION INTERVIEW SESSIONS. INTERVIEWS INCLUDED INDIVIDUALS WITH SPECIAL KNOWLEDGE OF OR EXPERTISE IN PUBLIC HEALTH; THE LOCAL PUBLIC HEALTH DEPARTMENT; AGENCIES WITH CURRENT DATA OR INFORMATION ABOUT THE HEALTH NEEDS OF THE COMMUNITY; AND LEADERS, REPRESENTATIVES AND MEMBERS OF MEDICALLY UNDERSERVED, LOW-INCOME, AND MINORITY POPULATIONS, AND POPULATIONS WITH CHRONIC DISEASE NEEDS.
FACILITY 10 -- LUTHERAN HOSPITAL PART V, SECTION B, LINE 4: LUTHERAN HOSPITAL COLLABORATED WITH OTHER CLEVELAND CLINIC HEALTH SYSTEM HOSPITALS, INCLUDING: CLEVELAND CLINIC CHILDREN'S HOSPITAL, CLEVELAND CLINIC CHILDREN'S HOSPITAL FOR REHABILITATION, EUCLID HOSPITAL, FAIRVIEW HOSPITAL, HILLCREST HOSPITAL, LAKEWOOD HOSPITAL, THE CLEVELAND CLINIC FOUNDATION, MARYMOUNT HOSPITAL, MEDINA HOSPITAL, SOUTH POINTE HOSPITAL, AND CLEVELAND CLINIC FLORIDA.
FACILITY 10 -- LUTHERAN HOSPITAL PART V, SECTION B, LINE 7: LUTHERAN HOSPITAL IDENTIFIED THE FOLLOWING HEALTH NEEDS IN THE CHNA THAT HAVE NOT BEEN ADDRESSED:ACCESS TO COMMUNITY SERVICES - THIS NEED RELATES TO THE AVAILABILITY AND AWARENESS OF COMMUNITY SERVICES COVERED BY GOVERNMENTAL AND NON-PROFIT ORGANIZATIONS. ALTHOUGH IMPORTANT AND MAY IMPACT A PERSON'S HEALTH STATUS, THIS NEED DOES NOT RELATE DIRECTLY TO THE DELIVERY OF HEALTHCARE AND/OR IS A NEED GOVERNMENTAL OR OTHER AGENCIES HAVE THE EXPERTISE NECESSARY TO ADDRESS.ECONOMIC AND COMMUNITY DEVELOPMENT - THIS NEED INCLUDES MORE HOUSING OPTIONS, READILY ACCESSIBLE TRANSPORTATION AND GROCERY STORES, AND BETTER EMPLOYMENT AND CRIME RATES. ALTHOUGH LUTHERAN HOSPITAL IS NOT DIRECTLY INVOLVED WITH ECONOMIC AND COMMUNITY DEVELOPMENT, IT DOES AND WILL CONTINUE TO LOOK FOR OPPORTUNITIES TO SUPPORT LOCAL CHAMBERS OF COMMERCE AND COMMUNITY DEVELOPMENT ORGANIZATIONS, COLLABORATE WITH LEADERS OF REGIONAL ECONOMIC IMPROVEMENT AND PROVIDE IN-KIND DONATION OF TIME, SKILL AND/OR SPONSORSHIP TO SUPPORT EFFORTS IN THESE AREAS.
FACILITY 10 -- LUTHERAN HOSPITAL PART V, SECTION B, LINE 14G: INFORMING THE PUBLIC THAT FINANCIAL ASSISTANCE IS AVAILABLE IS AN IMPORTANT ELEMENT OF OUR FINANCIAL ASSISTANCE PROGRAM AND CLEVELAND CLINIC CONTINUOUSLY STRIVES TO IMPROVE ITS COMMUNICATION WITH PATIENTS ON THE AVAILABILITY OF FINANCIAL ASSISTANCE. INFORMATION ABOUT THE FINANCIAL ASSISTANCE POLICY IS POSTED ON THE CLEVELAND CLINIC WEBSITE. PATIENT BILLS INCLUDE DETAILED INFORMATION REGARDING THE FINANCIAL ASSISTANCE POLICY. A PLAIN LANGUAGE SUMMARY OF THE FINANCIAL ASSISTANCE POLICY IS AVAILABLE THROUGHOUT CCHS, INCLUDING IN PATIENT REGISTRATION AREAS, ONLINE, AND WITH FINANCIAL COUNSELORS WHO ARE PRESENT ON-SITE AT EACH CLEVELAND CLINIC HOSPITAL AND OHIO FAMILY HEALTH CENTER TO ASSIST PATIENTS IN QUALIFYING FOR GOVERNMENTAL ASSISTANCE PROGRAMS AND FINANCIAL ASSISTANCE. A DESCRIPTION OF THE POLICY IS ALSO INCLUDED IN OUR INSURANCE AND BILLING INFORMATION PATIENT BROCHURE, WHICH IS AVAILABLE AT REGISTRATION DESKS AND WITH FINANCIAL COUNSELORS. LUTHERAN HOSPITAL:PART V, SECTION B, LINE 18: WE DO NOT ENGAGE IN ANY ACTIVITY IDENTIFIED IN LINE 16 BEFORE ENGAGING IN REASONABLE EFFORTS TO DETERMINE A PATIENT'S ELIGIBILITY UNDER THE FINANCIAL ASSISTANCE POLICY. WE DO TAKE ALL OF THE ACTIONS LISTED IN LINE 18 AS PART OF OUR FINANCIAL ASSISTANCE PROCESS, I.E. THE COMMUNITY AND PATIENTS ARE NOTIFIED OF THE AVAILABILITY OF ASSISTANCE AS FURTHER DESCRIBED ABOVE, INCLUDING ON THE WEBSITE, THROUGH SIGNAGE AND BROCHURES WHEN PRESENT AT OUR FACILITIES WHICH MAY OCCUR UPON ADMISSION OR PRIOR TO DISCHARGE FOR INPATIENTS, WITH EVERY BILL, AND OUR FINANCE DEPARTMENT DOCUMENTS ITS DETERMINATIONS AS TO WHETHER A PATIENT IS ELIGIBLE FOR ASSISTANCE UNDER THE FINANCIAL ASSISTANCE POLICY.
FACILITY 9 -- MEDINA HOSPITAL PART V, SECTION B, LINE 3: A THIRD PARTY CONSULTANT WAS ENGAGED TO FACILITATE A COMPREHENSIVE COMMUNITY HEALTH NEEDS ASSESSMENT ("CHNA"). INPUT FROM PERSONS REPRESENTING THE BROAD INTERESTS OF THE COMMUNITY WAS TAKEN INTO ACCOUNT VIA INFORMATION INTERVIEW SESSIONS. INTERVIEWS INCLUDED INDIVIDUALS WITH SPECIAL KNOWLEDGE OF OR EXPERTISE IN PUBLIC HEALTH; THE LOCAL PUBLIC HEALTH DEPARTMENT; AGENCIES WITH CURRENT DATA OR INFORMATION ABOUT THE HEALTH NEEDS OF THE COMMUNITY; AND LEADERS, REPRESENTATIVES AND MEMBERS OF MEDICALLY UNDERSERVED, LOW-INCOME, AND MINORITY POPULATIONS, AND POPULATIONS WITH CHRONIC DISEASE NEEDS.
FACILITY 9 -- MEDINA HOSPITAL PART V, SECTION B, LINE 4: MEDINA HOSPITAL COLLABORATED WITH OTHER CLEVELAND CLINIC HEALTH SYSTEM HOSPITALS, INCLUDING: CLEVELAND CLINIC CHILDREN'S HOSPITAL, CLEVELAND CLINIC CHILDREN'S HOSPITAL FOR REHABILITATION, EUCLID HOSPITAL, FAIRVIEW HOSPITAL, HILLCREST HOSPITAL, LAKEWOOD HOSPITAL, LUTHERAN HOSPITAL, MARYMOUNT HOSPITAL, THE CLEVELAND CLINIC FOUNDATION, SOUTH POINTE HOSPITAL, AND CLEVELAND CLINIC FLORIDA.
FACILITY 9 -- MEDINA HOSPITAL PART V, SECTION B, LINE 7: MEDINA HOSPITAL IDENTIFIED THE FOLLOWING HEALTH NEEDS IN THE CHNA THAT HAVE NOT BEEN ADDRESSED:ACCESS TO COMMUNITY SERVICES - THIS NEED RELATES TO THE AVAILABILITY AND AWARENESS OF COMMUNITY SERVICES COVERED BY GOVERNMENTAL AND NON-PROFIT ORGANIZATIONS. ALTHOUGH IMPORTANT AND MAY IMPACT A PERSON'S HEALTH STATUS, THIS NEED DOES NOT RELATE DIRECTLY TO THE DELIVERY OF HEALTHCARE AND/OR IS A NEED GOVERNMENTAL OR OTHER AGENCIES HAVE THE EXPERTISE NECESSARY TO ADDRESS.ECONOMIC AND COMMUNITY DEVELOPMENT - THIS NEED INCLUDES MORE HOUSING OPTIONS, READILY ACCESSIBLE TRANSPORTATION AND GROCERY STORES, AND BETTER EMPLOYMENT. ALTHOUGH MEDINA HOSPITAL IS NOT DIRECTLY INVOLVED WITH ECONOMIC AND COMMUNITY DEVELOPMENT, IT DOES AND WILL CONTINUE TO LOOK FOR OPPORTUNITIES TO SUPPORT LOCAL CHAMBERS OF COMMERCE AND COMMUNITY DEVELOPMENT ORGANIZATIONS, COLLABORATE WITH LEADERS OF REGIONAL ECONOMIC IMPROVEMENT AND PROVIDE IN-KIND DONATION OF TIME, SKILL AND/OR SPONSORSHIP TO SUPPORT EFFORTS IN THESE AREAS.
FACILITY 9 -- MEDINA HOSPITAL PART V, SECTION B, LINE 14G: INFORMING THE PUBLIC THAT FINANCIAL ASSISTANCE IS AVAILABLE IS AN IMPORTANT ELEMENT OF OUR FINANCIAL ASSISTANCE PROGRAM AND CLEVELAND CLINIC CONTINUOUSLY STRIVES TO IMPROVE ITS COMMUNICATION WITH PATIENTS ON THE AVAILABILITY OF FINANCIAL ASSISTANCE. INFORMATION ABOUT THE FINANCIAL ASSISTANCE POLICY IS POSTED ON THE CLEVELAND CLINIC WEBSITE. PATIENT BILLS INCLUDE DETAILED INFORMATION REGARDING THE FINANCIAL ASSISTANCE POLICY. A PLAIN LANGUAGE SUMMARY OF THE FINANCIAL ASSISTANCE POLICY IS AVAILABLE THROUGHOUT CCHS, INCLUDING IN PATIENT REGISTRATION AREAS, ONLINE, AND WITH FINANCIAL COUNSELORS WHO ARE PRESENT ON-SITE AT EACH CLEVELAND CLINIC HOSPITAL AND OHIO FAMILY HEALTH CENTER TO ASSIST PATIENTS IN QUALIFYING FOR GOVERNMENTAL ASSISTANCE PROGRAMS AND FINANCIAL ASSISTANCE. A DESCRIPTION OF THE POLICY IS ALSO INCLUDED IN OUR INSURANCE AND BILLING INFORMATION PATIENT BROCHURE, WHICH IS AVAILABLE AT REGISTRATION DESKS AND WITH FINANCIAL COUNSELORS. MEDINA HOSPITAL:PART V, SECTION B, LINE 18: WE DO NOT ENGAGE IN ANY ACTIVITY IDENTIFIED IN LINE 16 BEFORE ENGAGING IN REASONABLE EFFORTS TO DETERMINE A PATIENT'S ELIGIBILITY UNDER THE FINANCIAL ASSISTANCE POLICY. WE DO TAKE ALL OF THE ACTIONS LISTED IN LINE 18 AS PART OF OUR FINANCIAL ASSISTANCE PROCESS, I.E. THE COMMUNITY AND PATIENTS ARE NOTIFIED OF THE AVAILABILITY OF ASSISTANCE AS FURTHER DESCRIBED ABOVE, INCLUDING ON THE WEBSITE, THROUGH SIGNAGE AND BROCHURES WHEN PRESENT AT OUR FACILITIES WHICH MAY OCCUR UPON ADMISSION OR PRIOR TO DISCHARGE FOR INPATIENTS, WITH EVERY BILL, AND OUR FINANCE DEPARTMENT DOCUMENTS ITS DETERMINATIONS AS TO WHETHER A PATIENT IS ELIGIBLE FOR ASSISTANCE UNDER THE FINANCIAL ASSISTANCE POLICY.
FACILITY 11 -- CLEV CLINIC CHILDREN'S HOSP FOR REHAB PART V, SECTION B, LINE 3: A THIRD PARTY CONSULTANT WAS ENGAGED TO FACILITATE A COMPREHENSIVE COMMUNITY HEALTH NEEDS ASSESSMENT ("CHNA"). INPUT FROM PERSONS REPRESENTING THE BROAD INTERESTS OF THE COMMUNITY WAS TAKEN INTO ACCOUNT VIA INFORMATION INTERVIEW SESSIONS. INTERVIEWS INCLUDED INDIVIDUALS WITH SPECIAL KNOWLEDGE OF OR EXPERTISE IN PUBLIC HEALTH; THE LOCAL PUBLIC HEALTH DEPARTMENT; AGENCIES WITH CURRENT DATA OR INFORMATION ABOUT THE HEALTH NEEDS OF THE COMMUNITY; AND LEADERS, REPRESENTATIVES AND MEMBERS OF MEDICALLY UNDERSERVED, LOW-INCOME, AND MINORITY POPULATIONS, AND POPULATIONS WITH CHRONIC DISEASE NEEDS.
FACILITY 11 -- CLEV CLINIC CHILDREN'S HOSP FOR REHAB PART V, SECTION B, LINE 4: CLEVELAND CLINIC CHILDREN'S HOSPITAL FOR REHABILITATION COLLABORATED WITH OTHER CLEVELAND CLINIC HEALTH SYSTEM HOSPITALS, INCLUDING: CLEVELAND CLINIC CHILDREN'S HOSPITAL, THE CLEVELAND CLINIC FOUNDATION, EUCLID HOSPITAL, FAIRVIEW HOSPITAL, HILLCREST HOSPITAL, LAKEWOOD HOSPITAL, LUTHERAN HOSPITAL, MARYMOUNT HOSPITAL, MEDINA HOSPITAL, SOUTH POINTE HOSPITAL, AND CLEVELAND CLINIC FLORIDA.
FACILITY 11 -- CLEV CLINIC CHILDREN'S HOSP FOR REHAB PART V, SECTION B, LINE 7: CLEVELAND CLINIC CHILDREN'S HOSPITAL FOR REHABILITATION ("CCCHR") IDENTIFIED THE FOLLOWING HEALTH NEEDS IN THE CHNA THAT HAVE NOT BEEN ADDRESSED:ACCESS TO COMMUNITY SERVICES - THIS NEED RELATES TO THE AVAILABILITY AND AWARENESS OF COMMUNITY SERVICES OFFERED BY GOVERNMENTAL AND COMMUNITY ORGANIZATIONS. ALTHOUGH IMPORTANT AND MAY IMPACT A PERSON'S HEALTH STATUS, THIS NEED DOES NOT RELATE DIRECTLY TO THE DELIVERY OF HEALTHCARE AND/OR IS A NEED GOVERNMENTAL OR OTHER AGENCIES HAVE THE EXPERTISE NECESSARY TO ADDRESS.ECONOMIC AND COMMUNITY DEVELOPMENT - THIS NEED INCLUDES MORE HOUSING OPTIONS, PARKS AND RECREATION CENTERS, READILY ACCESSIBLE TRANSPORTATION, AND BETTER INFRASTRUCTURE. ALTHOUGH CCCHR IS NOT DIRECTLY INVOLVED WITH ECONOMIC AND COMMUNITY DEVELOPMENT, IT DOES AND WILL CONTINUE TO LOOK FOR OPPORTUNITIES TO SUPPORT LOCAL CHAMBERS OF COMMERCE AND COMMUNITY DEVELOPMENT ORGANIZATIONS, COLLABORATE WITH LEADERS OF REGIONAL ECONOMIC IMPROVEMENT AND PROVIDE IN-KIND DONATION OF TIME, SKILL AND/OR SPONSORSHIP TO SUPPORT EFFORTS IN THESE AREAS.
FACILITY 11 -- CLEV CLINIC CHILDREN'S HOSP FOR REHAB PART V, SECTION B, LINE 14G: INFORMING THE PUBLIC THAT FINANCIAL ASSISTANCE IS AVAILABLE IS AN IMPORTANT ELEMENT OF OUR FINANCIAL ASSISTANCE PROGRAM AND CLEVELAND CLINIC CONTINUOUSLY STRIVES TO IMPROVE ITS COMMUNICATION WITH PATIENTS ON THE AVAILABILITY OF FINANCIAL ASSISTANCE. INFORMATION ABOUT THE FINANCIAL ASSISTANCE POLICY IS POSTED ON THE CLEVELAND CLINIC WEBSITE. PATIENT BILLS INCLUDE DETAILED INFORMATION REGARDING THE FINANCIAL ASSISTANCE POLICY. A PLAIN LANGUAGE SUMMARY OF THE FINANCIAL ASSISTANCE POLICY IS AVAILABLE THROUGHOUT CCHS, INCLUDING IN PATIENT REGISTRATION AREAS, ONLINE, AND WITH FINANCIAL COUNSELORS WHO ARE PRESENT ON-SITE AT EACH CLEVELAND CLINIC HOSPITAL AND OHIO FAMILY HEALTH CENTER TO ASSIST PATIENTS IN QUALIFYING FOR GOVERNMENTAL ASSISTANCE PROGRAMS AND FINANCIAL ASSISTANCE. A DESCRIPTION OF THE POLICY IS ALSO INCLUDED IN OUR INSURANCE AND BILLING INFORMATION PATIENT BROCHURE, WHICH IS AVAILABLE AT REGISTRATION DESKS AND WITH FINANCIAL COUNSELORS. CLEV CLINIC CHILDREN'S HOSP FOR REHAB:PART V, SECTION B, LINE 18: WE DO NOT ENGAGE IN ANY ACTIVITY IDENTIFIED IN LINE 16 BEFORE ENGAGING IN REASONABLE EFFORTS TO DETERMINE A PATIENT'S ELIGIBILITY UNDER THE FINANCIAL ASSISTANCE POLICY. WE DO TAKE ALL OF THE ACTIONS LISTED IN LINE 18 AS PART OF OUR FINANCIAL ASSISTANCE PROCESS, I.E. THE COMMUNITY AND PATIENTS ARE NOTIFIED OF THE AVAILABILITY OF ASSISTANCE AS FURTHER DESCRIBED ABOVE, INCLUDING ON THE WEBSITE, THROUGH SIGNAGE AND BROCHURES WHEN PRESENT AT OUR FACILITIES WHICH MAY OCCUR UPON ADMISSION OR PRIOR TO DISCHARGE FOR INPATIENTS, WITH EVERY BILL, AND OUR FINANCE DEPARTMENT DOCUMENTS ITS DETERMINATIONS AS TO WHETHER A PATIENT IS ELIGIBLE FOR ASSISTANCE UNDER THE FINANCIAL ASSISTANCE POLICY.
Schedule H (Form 990) 2013
Schedule H (Form 990) 2013
Page
Part VFacility Information (continued)

Section D. Other Health Care Facilities That Are Not Licensed, Registered, or Similarly Recognized as a Hospital Facility
(list in order of size, from largest to smallest)
How many non-hospital health care facilities did the organization operate during the tax year?145
Name and address Type of Facility (describe)
1 WESTON FAMILY HEALTH CENTER
1825 N CORPORATE LAKES BLVD
WESTON,FL33326 		FAMILY HEALTH CENTER
2 BEACHWOOD FAMILY HEALTH & SURGERY CENTER
26900 CEDAR ROAD
BEACHWOOD,OH44122 		FAMILY HEALTH CENTER
3 RICHARD E JACOBS HEALTH CENTER
33100 CLEVELAND CLINIC BOULEVARD
AVON,OH44011 		FAMILY HEALTH CENTER
4 STRONGSVILLE FAMILY HEALTH & SURGERY CEN
16761 SOUTH PARK CENTER
STRONGSVILLE,OH44136 		FAMILY HEALTH CENTER
5 TWINSBURG FAMILY HEALTH & SURGERY CENTER
8701 DARROW ROAD
TWINSBURG,OH44087 		FAMILY HEALTH CENTER
6 CLEVELAND CLINIC HOME CARE SERVICES
6801 BRECKSVILLE ROAD
INDEPENDENCE,OH44131 		HOME CARE SERVICES
7 LORAIN FAMILY HEALTH & SURGERY CENTER
5700 COOPER FOSTER PARK ROAD
LORAIN,OH44053 		FAMILY HEALTH CENTER
8 WILLOUGHBY HILLS FAMILY HEALTH CENTER
2550 2570 SOM CENTER ROAD
WILLOUGHBY HILLS,OH44094 		FAMILY HEALTH CENTER
9 INDEPENDENCE FAMILY HEALTH CENTER
5001 ROCKSIDE RD CROWN CENTRE II
INDEPENDENCE,OH44131 		FAMILY HEALTH CENTER
10 WOOSTER FAMILY HEALTH CENTER
1740 CLEVELAND ROAD
WOOSTER,OH44691 		FAMILY HEALTH CENTER
11 CLEVELAND CLINIC CANCER CENTERS
417 QUARRY LAKES DRIVE
SANDUSKY,OH44870 		OUTPATIENT PHYSICIAN CLINIC
12 HILLCREST MEDICAL OFFICE BUILDING I & II
6803 MAYFIELD ROAD
MAYFIELD HEIGHTS,OH44124 		OUTPATIENT PHYSICIAN CLINIC
13 ELYRIA FAMILY HEALTH & SURGERY CENTER
303 CHESTNUT COMMONS DRIVE
ELYRIA,OH44035 		FAMILY HEALTH CENTER
14 SOLON FAMILY HEALTH CENTER
29800 BAINBRIDGE ROAD
SOLON,OH44139 		FAMILY HEALTH CENTER
15 MARYMOUNT MEDICAL CENTER
2001 E ROYALTON ROAD
BROADVIEW HTS,OH44147 		OUTPATIENT PHYSICIAN CLINIC
16 CLEVELAND CLINIC FLORIDA - WEST PALM BEA
525 OKEECHOBEE BLVD
WEST PALM BEACH,FL33401 		FAMILY HEALTH CENTER
17 BRUNSWICK FAMILY HEALTH CENTER
3574 CENTER ROAD
BRUNSWICK,OH44212 		FAMILY HEALTH CENTER
18 WESTLAKE MEDICAL CAMPUS
850 COLUMBIA ROAD
WESTLAKE,OH44145 		OUTPATIENT PHYSICIAN CLINIC & DIAGNOSTIC CTR
19 INDEPENDENCE CANCER CENTER
6100 WEST CREEK ROAD SUITES 15 16
INDEPENDENCE,OH44131 		OUTPATIENT PHYSICIAN CLINIC
20 CHAGRIN FALLS FAMILY HEALTH CENTER
551 EAST WASHINGTON STREET
CHAGRIN FALLS,OH44022 		FAMILY HEALTH CENTER
21 AVON POINTE FAMILY HEALTH CENTER
36901 AMERICAN WAY
AVON,OH44011 		FAMILY HEALTH CENTER
22 STEPHANIE TUBBS JONES HEALTH CENTER
13944 EUCLID AVENUE
EAST CLEVELAND,OH44112 		FAMILY HEALTH CENTER
23 CLEVELAND CLINIC LOU RUVO CENTER FOR BRA
888 W BONNEVILLE AVE
LAS VEGAS,NV89106 		OUTPATIENT PHYSICIAN CLINIC
24 NORTH OLMSTED PATIENT TESTING CENTER
24700 LORAIN AVENUE
NORTH OLMSTED,OH44070 		OUTPATIENT PHYSICIAN CLINIC
25 BEACHWOOD OPHTHALMOLOGY
25101 CHAGRIN BOULEVARD
BEACHWOOD,OH44122 		OUTPATIENT PHYSICIAN CLINIC
26 SAGAMORE HILLS MEDICAL CENTER
863 WEST AURORA ROAD
SAGAMORE HILLS,OH44067 		OUTPATIENT PHYSICIAN CLINIC
27 AVON LAKE FAMILY HEALTH CENTER
450 AVON-BELDEN ROAD
AVON LAKE,OH44012 		FAMILY HEALTH CENTER
28 MENTOR MEDICAL OFFICE BUILDING
7060 WAYSIDE DRIVE
MENTOR,OH44060 		OUTPATIENT PHYSICIAN CLINIC
29 ASHLAND OPHTHALMOLOGYSUGARBUSH EYE AND
21 SUGARBUSH COURT
ASHLAND,OH44805 		OUTPATIENT PHYSICIAN CLINIC
30 WESTLAKE MEDICAL CAMPUS B
805 COLUMBIA ROAD
WESTLAKE,OH44145 		OUTPATIENT PHYSICIAN CLINIC
31 SPORTS HEALTH CENTER
5595 TRANSPORTATION BOULEVARD
GARFIELD HEIGHTS,OH44125 		OUTPATIENT PHYSICIAN CLINIC
32 OHIO RENAL CARE GROUP EAST
10205 CARNEGIE AVENUE
CLEVELAND,OH44106 		DIALYSIS CENTER
33 SPORTS HEALTH AT THE JEWISH COMMUNITY CE
26001 SOUTH WOODLAND ROAD
BEACHWOOD,OH44122 		OUTPATIENT PHYSICIAN CLINIC
34 SOUTH POINTE HOSPITAL CHARLES B MINER ME
20050 HARVARD ROAD
WARRENSVILLE HEIGHTS,OH44122 		OUTPATIENT PHYSICIAN CLINIC
35 MENTOR REHABILITATION AND SPORTS THERAPY
7533 CENTER STREET
MENTOR,OH44060 		OUTPATIENT PHYSICIAN CLINIC
36 CLEVELAND CLINIC CANCER CENTERS
1125 ASPIRA COURT
MANSFIELD,OH44906 		OUTPATIENT PHYSICIAN CLINIC
37 MIDDLEBURG HEIGHTS ORTHOPAEDICS
7010 ENGLE ROAD SUITE 105
MIDDLEBURG HEIGHTS,OH44130 		OUTPATIENT PHYSICIAN CLINIC
38 LAKEWOOD FAMILY HEALTH CENTER
16215 MADISON AVENUE
LAKEWOOD,OH44107 		FAMILY HEALTH CENTER
39 OHIO RENAL CARE GROUP WEST
14670 SNOW ROAD
BROOKPARK,OH44142 		DIALYSIS CENTER
40 MADISON MEDICAL OFFICE BUILDING
2999 MCMACKIN ROAD
MADISON,OH44057 		OUTPATIENT PHYSICIAN CLINIC
41 CLEVELAND EAR NOSE THROAT & ALLERGY CE
6707 POWERS BLVD STE 202 202A
PARMA,OH44129 		OUTPATIENT PHYSICIAN CLINIC
42 OHIO RENAL CARE GROUP PDHOME DIALYSIS P
11203 STOKES BOULEVARD
CLEVELAND,OH44104 		DIALYSIS CENTER & DIAGNOSTIC CTR
43 WILLOUGHBY HILLS BEHAVIORAL HEALTH
2785 SOM CENTER ROAD
WILLOUGHBY HILLS,OH44094 		OUTPATIENT PHYSICIAN CLINIC
44 BROOKLYN CORPORATE CENTER
7580 NORTHCLIFF AVENUE
BROOKLYN,OH44144 		OUTPATIENT PHYSICIAN CLINIC
45 COMMUNITY PEDIATRICS
2001 CROCKER ROAD 520
WESTLAKE,OH44145 		OUTPATIENT PHYSICIAN CLINIC
46 COMMUNITY PEDIATRICS
8254 MAYFIELD ROAD SUITE 1
CHESTERLAND,OH44026 		OUTPATIENT PHYSICIAN CLINIC
47 OHIO RENAL CARE GROUP FARNSWORTH
3764 WEST 25TH STREET
CLEVELAND,OH44109 		DIALYSIS CENTER
48 OHIO RENAL CARE GROUP OF NORTH RANDALL
4750 NORTHFIELD ROAD
NORTH RANDALL,OH44128 		DIALYSIS CENTER
49 LAKEWOOD PROFESSIONAL BUILDING
14601 DETROIT AVENUE
LAKEWOOD,OH44107 		OUTPATIENT PHYSICIAN CLINIC
50 CLEVELAND CLINIC ENT
5400 TRANSPORTATION BLVD STE 8
GARFIELD HEIGHTS,OH44125 		OUTPATIENT PHYSICIAN CLINIC
51 GEMINI RECREATION CENTER
21225 LORAIN ROAD
FAIRVIEW PARK,OH44126 		OUTPATIENT PHYSICIAN CLINIC
52 OHIO RENAL CARE GROUPSOLON
6020 ENTERPRISE PARKWAY
SOLON,OH44139 		DIALYSIS CENTER
53 LAKEWOOD MEDICAL BUILDING
1450 BELLE AVENUE
LAKEWOOD,OH44107 		OUTPATIENT PHYSICIAN CLINIC
54 CHARDON REHABILITATION AND SPORTS THERAP
325 CENTER STREET
CHARDON,OH44024 		OUTPATIENT PHYSICIAN CLINIC
55 BROOKPARK MEDICAL CENTER
14401 SNOW ROAD
BROOKPARK,OH44142 		OUTPATIENT PHYSICIAN CLINIC
56 BAINBRIDGE URGENT CARE
17747 CHILLICOTHE ROAD
BAINBRIDGE,OH44023 		OUTPATIENT PHYSICIAN CLINIC
57 WELLINGTON PLACE
4800 CLAGUE ROAD
NORTH OLMSTED,OH44070 		OUTPATIENT PHYSICIAN CLINIC
58 LORAIN KOLCZUN ORTHOPAEDICS
5800 COOPER FOSTER PARK ROAD
LORAIN,OH44053 		OUTPATIENT PHYSICIAN CLINIC
59 LORAIN ORTHOPAEDICS
5275 NORTH ABBE ROAD
ELYRIA,OH44035 		OUTPATIENT PHYSICIAN CLINIC
60 NORTH RIDGEVILLE MEDICAL OFFICE
35105 CENTER RIDGE ROAD
NORTH RIDGEVILLE,OH44039 		OUTPATIENT PHYSICIAN CLINIC
61 EUCLID MEDICAL OFFICE BUILDING
99 NORTHLINE CIRCLE
EUCLID,OH44119 		OUTPATIENT PHYSICIAN CLINIC
62 COMMUNITY PEDIATRICS
20800 ADDINGTON BOULEVARD SUITE 400
FAIRVIEW PARK,OH44126 		OUTPATIENT PHYSICIAN CLINIC
63 MOHICAN EYE CENTER - PARK AVENUE VISION
484 PARK AVENUE WEST
MANSFIELD,OH44906 		OUTPATIENT PHYSICIAN CLINIC
64 CANFIELD ORTHOPAEDICS AND REHABILITATION
3736 BOARDMAN CANFIELD ROAD
CANFIELD,OH44406 		OUTPATIENT PHYSICIAN CLINIC
65 ALLOGEN LABORATORIES
415 MORRIS STREET
CHARLESTON,WV25301 		DIAGNOSTIC CENTER
66 OBERLIN OPHTHALMOLOGYLAKELAND EYE
309 WEST LORAIN STREET
OBERLIN,OH44074 		OUTPATIENT PHYSICIAN CLINIC
67 PALM BEACH GARDENS
4520 DONALD ROSS ROAD SUITE 200
PALM BEACH GARDENS,FL33418 		OUTPATIENT PHYSICIAN CLINIC
68 COMMUNITY PEDIATRICS
7200 CENTER STREET SUITE 200
MENTOR,OH44060 		OUTPATIENT PHYSICIAN CLINIC
69 SEVERANCE MEDICAL CENTER
5 SEVERANCE CIRCLE
CLEVELAND HEIGHTS,OH44118 		OUTPATIENT PHYSICIAN CLINIC
70 LYNDHURST CAMPUS
1950 RICHMOND ROAD
LYNDHURST,OH44124 		OUTPATIENT PHYSICIAN CLINIC
71 OUTPATIENT PEDIATRIC PHYSIATRY CLINIC
1912 HAYES AVENUE
SANDUSKY,OH44870 		OUTPATIENT PHYSICIAN CLINIC
72 SUGARBUSH EYE AND LASER CENTER
1456 PARK AVENUE WEST SUITE P
MANSFIELD,OH44906 		OUTPATIENT PHYSICIAN CLINIC
73 CLEVELAND CLINIC PEDIATRIC CARDIOLOGY
4848 HIGBEE AVENUE NW
CANTON,OH44718 		OUTPATIENT PHYSICIAN CLINIC
74 PARKLAND
7857 N UNIVERSITY DRIVE SUITE 401
PARKLAND,FL33067 		OUTPATIENT PHYSICIAN CLINIC
75 WESTOWN PHYSICIAN CENTER
10654 LORAIN AVENUE
CLEVELAND,OH44111 		OUTPATIENT PHYSICIAN CLINIC
76 MOHICAN EYE CENTER
637 NORTH UNION STREET
LOUDONVILLE,OH44842 		OUTPATIENT PHYSICIAN CLINIC
77 FAIRVIEW HOSPITAL WELLNESS CENTER
3035 WOOSTER ROAD
ROCKY RIVER,OH44116 		OUTPATIENT PHYSICIAN CLINIC
78 SUGARBUSH EYE & LASER CENTER
140 HILL STREET
BUCYRUS,OH44820 		OUTPATIENT PHYSICIAN CLINIC
79 SALOMONE PRACTICE
9500 MENTOR AVENUE
MENTOR,OH44060 		OUTPATIENT PHYSICIAN CLINIC
80 COMMUNITY PEDIATRICS
1 MEMORY LANE
GARRETTSVILLE,OH44231 		OUTPATIENT PHYSICIAN CLINIC
81 CLEVELAND CLINIC LOU RUVO CENTER FOR BRA
890 MILL STREET SUITE 102
RENO,NV89502 		OUTPATIENT PHYSICIAN CLINIC
82 CLEVELAND CLINIC UROLOGICAL INSTITUTE
20997 LORAIN
FAIRVIEW PARK,OH44126 		OUTPATIENT PHYSICIAN CLINIC
83 MARYMOUNT REHABILITATION AND SPORTS THER
2525 EAST ROYALTON ROAD
BROADVIEW HEIGHTS,OH44147 		OUTPATIENT PHYSICIAN CLINIC
84 LORAIN KOLBE ORTHOPAEDICS
3600 KOLBE ROAD SUITE 100
LORAIN,OH44053 		OUTPATIENT PHYSICIAN CLINIC
85 ROCKSIDE MEDICAL CENTER
6701 ROCKSIDE ROAD
INDEPENDENCE,OH44131 		OUTPATIENT PHYSICIAN CLINIC
86 COLUMBUS STAR IMAGING
1550 KENNY ROAD
COLUMBUS,OH43212 		DIAGNOSTIC CENTER
87 NILES STAR IMAGING
652 YOUNGSTOWN WARREN ROAD
NILES,OH44446 		DIAGNOSTIC CENTER
88 TWINSBURG MEDICAL OFFICE BUILDING
2365 EDISON BOULEVARD
TWINSBURG,OH44087 		OUTPATIENT PHYSICIAN CLINIC
89 WILLOUGHBY HILLS REHABILITATION AND SPOR
29017 CHARDON ROAD
WILLOUGHBY HILLS,OH44092 		OUTPATIENT PHYSICIAN CLINIC
90 ACCESS TO CARE
29000 AURORA ROAD
SOLON,OH44139 		OUTPATIENT PHYSICIAN CLINIC
91 BOARDMAN STAR IMAGING
7067 TIFFANY BOULEVARD
BOARDMAN,OH44512 		DIAGNOSTIC CENTER
92 BRUNSWICK URGENT CARE
3724 CENTER ROAD
BRUNSWICK,OH44212 		OUTPATIENT PHYSICIAN CLINIC
93 CHARDON ROAD MEDICAL OFFICE BUILDING
34500 CHARDON ROAD
WILLOUGHBY HILLS,OH44094 		OUTPATIENT PHYSICIAN CLINIC
94 CLEVELAND CLINIC CANCER CENTER
509 W MCPHERSON HIGHWAY
CLYDE,OH43410 		OUTPATIENT PHYSICIAN CLINIC
95 CLEVELAND CLINIC FAMILY MEDICINE
11709 LORAIN AVENUE
CLEVELAND,OH44111 		OUTPATIENT PHYSICIAN CLINIC
96 CLEVELAND CLINIC FAMILY MEDICINE ROCKPO
11851 DETROIT AVENUE
LAKEWOOD,OH44107 		OUTPATIENT PHYSICIAN CLINIC
97 CLEVELAND CLINIC FAMILY MEDICINE VALLEY
6605 CENTER ROAD
VALLEY CITY,OH44280 		OUTPATIENT PHYSICIAN CLINIC
98 CLEVELAND CLINIC LOU RUVO CENTER FOR BRA
380 COURT STREET
ELKO,NV89803 		OUTPATIENT PHYSICIAN CLINIC
99 CLEVELAND CLINIC OB GYN BROOKLYN
7575 NORTHCLIFF AVENUE 302
BROOKLYN,OH44144 		OUTPATIENT PHYSICIAN CLINIC
100 CLEVELAND CLINIC STAR IMAGING
1449 BOARDMAN-CANFIELD ROAD
YOUNGSTOWN,OH44510 		DIAGNOSTIC CENTER
101 CLEVELAND CLINIC UROLOGICAL INSTITUTE
14701 DETROIT RD
LAKEWOOD,OH44107 		OUTPATIENT PHYSICIAN CLINIC
102 CLEVELAND CLINIC UROLOGY
3131 LA CANADA STREET
LAS VEGAS,NV89169 		OUTPATIENT PHYSICIAN CLINIC
103 COLE EYE INSTITUTE
2000 AUBURN DRIVE SUITE 100
BEACHWOOD,OH44122 		OUTPATIENT PHYSICIAN CLINIC
104 COLUMBUS STAR IMAGING
921 JASONWAY AVENUE
COLUMBUS,OH43214 		DIAGNOSTIC CENTER
105 COLUMBUS STAR IMAGING
6096 EAST MAIN STREET
COLUMBUS,OH44213 		DIAGNOSTIC CENTER
106 COMMUNITY HEALTH & WELLNESS CENTER
2390 E 79TH ST
CLEVELAND,OH44104 		OUTPATIENT PHYSICIAN CLINIC
107 COMMUNITY PEDIATRICS
26250 EUCLID AVENUE SUITE 611
EUCLID,OH44132 		OUTPATIENT PHYSICIAN CLINIC
108 COMMUNITY PEDIATRICS
26300 EUCLID AVENUE
EUCLID,OH44132 		OUTPATIENT PHYSICIAN CLINIC
109 ERADIOLOGY (WESTON TOWN CENTER)
1792 BELL TOWER LANE
WESTON,FL33326 		OUTPATIENT PHYSICIAN CLINIC
110 GASTROENTEROLOGY ASSOCIATES
3700 PARK EAST DRIVE
BEACHWOOD,OH44122 		OUTPATIENT PHYSICIAN CLINIC
111 GATES MEDICAL CENTER
125 EAST BROAD STREET
ELYRIA,OH44035 		OUTPATIENT PHYSICIAN CLINIC
112 GRADISEK FAMILY VISION CARE
1142 W 37TH STREET
LORAIN,OH44052 		OUTPATIENT PHYSICIAN CLINIC
113 HACKETT MEDICAL
8300 TYLER BOULEVARD
MENTOR,OH44060 		OUTPATIENT PHYSICIAN CLINIC
114 HILLCREST HOSPITAL OUTPATIENT REHABILITA
5187 MAYFIELD ROAD SUITES 10 30
LYNDHURST,OH44124 		OUTPATIENT PHYSICIAN CLINIC
115 KINDRED HEALTH CARE CLEVELAND
11900 FAIRHILL ROAD
CLEVELAND,OH44120 		OUTPATIENT PHYSICIAN CLINIC
116 KRUPA CENTER
3250 MERIDIAN PARKWAY
WESTON,FL33331 		OUTPATIENT PHYSICIAN CLINIC
117 LAKE HEALTH (REGIONAL NEUROSCIENCES)
36001 EUCLID AVENUE
WILLOUGHBY,OH44094 		OUTPATIENT PHYSICIAN CLINIC
118 LAKEWOOD HOSPITAL TEEN HEALTH CENTER
15644 MADISON AVENUE SUITE
LAKEWOOD,OH44107 		OUTPATIENT PHYSICIAN CLINIC
119 LAKEWOOD YMCA
16915 DETROIT AVENUE
LAKEWOOD,OH44107 		OUTPATIENT PHYSICIAN CLINIC
120 LUTHERAN HOSPITAL MEDICAL OFFICES
6412 FRANKLIN BOULEVARD
CLEVELAND,OH44102 		OUTPATIENT PHYSICIAN CLINIC
121 MARYMOUNT MEDICAL CENTER
9543 BROADVIEW ROAD
BROADVIEW HEIGHTS,OH44147 		OUTPATIENT PHYSICIAN CLINIC
122 MARYMOUNTCCF PAIN MANAGEMENT CENTER
12000 MCCRACKEN RD
GARFIELD HEIGHTS,OH44125 		OUTPATIENT PHYSICIAN CLINIC
123 MEDINA COMMUNITY RECREATION CENTER
855 WEYMOUTH ROAD
MEDINA,OH44256 		OUTPATIENT PHYSICIAN CLINIC
124 MEDINA MEDICAL OFFICE BUILDING
970 E WASHINGTON
MEDINA,OH44256 		OUTPATIENT PHYSICIAN CLINIC
125 MERCY MEDICAL CENTER
1320 MERCY DRIVE NW
CANTON,OH44708 		OUTPATIENT PHYSICIAN CLINIC
126 SAGAMORE HILLS MEDICAL OFFICE BUILDING I
885 WEST AURORA RD
NORTHFIELD,OH44067 		OUTPATIENT PHYSICIAN CLINIC
127 SHEWBRIDGE PRACTICE
4087 MEDINA ROAD
MEDINA,OH44256 		OUTPATIENT PHYSICIAN CLINIC
128 SLEEP DISORDERS CENTER
24901 COUNTRY CLUB BOULEVARD
NORTH OLMSTED,OH44070 		DIAGNOSTIC CENTER
129 SLEEP DISORDERS CENTER
3750 ORANGE PLACE
BEACHWOOD,OH44122 		DIAGNOSTIC CENTER
130 SLEEP DISORDERS CENTER
8971 WILCOX DRIVE
TWINSBURG,OH44087 		DIAGNOSTIC CENTER
131 SLEEP DISORDERS CENTER
1825 LORAIN BOULEVARD
ELYRIA,OH44035 		DIAGNOSTIC CENTER
132 SLEEP DISORDERS CENTER
5051 WEST CREEK ROAD
INDEPENDENCE,OH44131 		DIAGNOSTIC CENTER
133 SLEEP DISORDERS CENTER
31222 EASTPOINTE DRIVE
MEDINA,OH44256 		DIAGNOSTIC CENTER
134 SLEEP DISORDERS CENTER
5785 HEISLEY ROAD
MENTOR,OH44060 		DIAGNOSTIC CENTER
135 SLEEP DISORDERS CENTER
13201 GRANGER ROAD
GARFIELD HEIGHTS,OH44125 		DIAGNOSTIC CENTER
136 SPORTS HEALTH CENTER
5555 TRANSPORTATION BOULEVARD
GARFIELD HEIGHTS,OH44125 		OUTPATIENT PHYSICIAN CLINIC
137 THERAPY SERVICES EAST
3355 RICHMOND ROAD SUITE 101A
BEACHWOOD,OH44122 		OUTPATIENT PHYSICIAN CLINIC
138 THERAPY SERVICES SOUTH
17800 JEFFERSON PARK DRIVE SUITE
101
MIDDLEBURG HTS,OH44130 		OUTPATIENT PHYSICIAN CLINIC
139 THERAPY SERVICES WEST
826 WESTPOINT PKWY SUITE 1200
WESTLAKE,OH44145 		OUTPATIENT PHYSICIAN CLINIC
140 THORACIC & CARDIOVASCULAR SURGERY
36100 EUCLID AVENUE SUITE 280
WILLOUGHBY,OH44094 		OUTPATIENT PHYSICIAN CLINIC
141 THORACIC & CARDIOVASCULAR SURGERY-PARMA
6681 RIDGE RD SUITE 410
PARMA,OH44129 		OUTPATIENT PHYSICIAN CLINIC
142 WELLINGTON MEDICAL OFFICE BUILDING
805 PATRIOT DRIVE UNIT E
WELLINGTON,OH44090 		OUTPATIENT PHYSICIAN CLINIC
143 WOOSTER MILLTOWN SPECIALTY CENTER
721 EAST MILLTOWN ROAD
WOOSTER,OH44691 		OUTPATIENT PHYSICIAN CLINIC
144 WOOSTER WOMEN'S HEALTH CENTER
1739 CLEVELAND ROAD
WOOSTER,OH44691 		OUTPATIENT PHYSICIAN CLINIC
145 YOUNGSTOWN FERTILITY CENTER
3660 STUTZ DRIVE
CANFIELD,OH44406 		OUTPATIENT PHYSICIAN CLINIC
Schedule H (Form 990) 2013
Schedule H (Form 990) 2013
Page
Part VI
Supplemental Information
Provide the following information.
1 Required descriptions. Provide the descriptions required for Part I, lines 3c, 6a, and 7; Part II and Part III, lines 2, 3, 4, 8 and 9b.
2 Needs assessment. Describe how the organization assesses the health care needs of the communities it serves, in addition to any CHNAs reported in Part V, Section B.
3 Patient education of eligibility for assistance. Describe how the organization informs and educates patients and persons who may be billed for patient care about their eligibility for assistance under federal, state, or local government programs or under the organization’s financial assistance policy.
4 Community information. Describe the community the organization serves, taking into account the geographic area and demographic constituents it serves.
5 Promotion of community health. Provide any other information important to describing how the organization’s hospital facilities or other health care facilities further its exempt purpose by promoting the health of the community (e.g., open medical staff, community board, use of surplus funds, etc.).
6 Affiliated health care system. If the organization is part of an affiliated health care system, describe the respective roles of the organization and its affiliates in promoting the health of the communities served.
7 State filing of community benefit report. If applicable, identify all states with which the organization, or a related organization, files a community benefit report.
Form and Line Reference Explanation
PART I, LINE 3C: CCHS PROVIDES MEDICALLY NECESSARY SERVICES TO ALL PATIENTS, REGARDLESS OF RACE, COLOR, CREED, GENDER OR COUNTRY OF NATIONAL ORIGIN AND WITHOUT REGARD TO THE PATIENT'S ABILITY TO PAY. THIS POLICY APPLIES TO ALL CCHS FACILITIES, AND THE AMOUNT OF CARE PROVIDED UNDER THE POLICY IS DETERMINED BY NEED AND IS NOT LIMITED OR RATIONED BY BUDGETED AMOUNTS. UNDER THE POLICY, CCHS PROVIDES FREE CARE TO INDIVIDUALS WITHOUT INSURANCE WITH INCOMES UP TO 250% OF THE FEDERAL POVERTY LEVEL AND DISCOUNTED CARE ON A SLIDING SCALE UP TO 400% OF THE FEDERAL POVERTY LEVEL. IN ADDITION, THE POLICY CONTAINS A MEDICAL INDIGENCE PROVISION, WHICH PROVIDES ASSISTANCE REGARDLESS OF INCOME LEVEL OR INSURANCE STATUS WHERE MEDICAL COSTS WILL EXCEED 25% OF ANNUAL FAMILY INCOME.
PART I, LINE 7: THE BEST AVAILABLE DATA WAS USED TO CALCULATE THE COST AMOUNTS REPORTED IN ITEM 7. FOR CERTAIN CATEGORIES, THE BEST AVAILABLE DATA WAS DERIVED FROM A COST ACCOUNTING SYSTEM. IN OTHER CATEGORIES, SPECIFIC COST-TO-CHARGE RATIOS WERE CALCULATED AND APPLIED TO THAT CATEGORY.
PART I, LINE 7G: CCHS EMPLOYS ITS PHYSICIANS, THEREFORE THE ASSOCIATED COSTS AND CHARGES RELATING TO THESE PHYSICIAN SERVICES ARE INCLUDED IN ALL RELEVANT CATEGORIES OF PART I.
PART I, LN 7 COL(F): ADDITIONAL BAD DEBT EXPENSE ADDED FOR PURPOSES OF CALCULATING THE PERCENTAGE, BUT NOT REPORTED ON FORM 990, IS $ 846,341.
PART I, LINE 6A SCH H PART I, LINE 6A - AN ANNUAL COMMUNITY BENEFIT REPORT IS PREPARED FOR THE HEALTH SYSTEM AS A WHOLE, WHICH INCLUDES THE PARENT ORGANIZATION AND RELATED AFFILIATES.
PART I, LINE 7B THE NET COMMUNITY BENEFIT EXPENSE FIGURE REPORTED FOR UNREIMBURSED MEDICAID IS NET OF CCHS' HCAP BENEFIT OF $ 17,735,277.
PART I, LINE 7 NOTE THAT THE TOTAL AMOUNT OF FINANCIAL ASSISTANCE AND OTHER COMMUNITY BENEFITS OF $ 649,421,391 AS REPORTED ON PART I, LINE 7 DIFFERS FROM THE TOTAL COMMUNITY BENEFIT FOR CLEVELAND CLINIC HEALTH SYSTEM AS REPORTED IN THE SYSTEM'S COMMUNITY BENEFIT REPORT. THE AMOUNT DIFFERS IN TWO RESPECTS: 1) IRS DOES NOT CONSIDER COMMUNITY BUILDING ACTIVITIES AS REPORTED IN PART II TO BE COMMUNITY BENEFIT WHERE THESE ACTIVITIES ARE INCLUDED IN COMMUNITY BENEFIT PER CHA GUIDELINES AND 2) THE PROPORTIONATE SHARE OF JOINT VENTURE COMMUNITY BENEFIT IS INCLUDED IN LINE 7.
PART II, COMMUNITY BUILDING ACTIVITIES: CLEVELAND CLINIC ADDRESSES VARIOUS COMMUNITY CONCERNS, INCLUDING HEALTH IMPROVEMENT, POVERTY, WORKFORCE DEVELOPMENT, AND ACCESS TO HEALTH CARE. CLEVELAND CLINIC DIRECTS EMPLOYEE TIME AND TALENT TO SERVE ON COMMUNITY COLLABORATION BOARDS, HEALTH ADVOCACY PROGRAMS, AND PHYSICAL IMPROVEMENT PROJECTS TO PROMOTE THE HEALTH OF THE COMMUNITIES THE ORGANIZATION SERVES.
PART III, LINE 2: ANY DISCOUNTS PROVIDED OR PAYMENTS MADE TO A PARTICULAR PATIENT ACCOUNT ARE APPLIED TO THAT PATIENT ACCOUNT PRIOR TO ANY BAD DEBT WRITE-OFF AND ARE THUS, NOT INCLUDED IN BAD DEBT EXPENSE.
PART III, LINE 4: TEXT OF FOOTNOTE FROM AUDITED FINANCIAL STATEMENTS:THE ALLOWANCE FOR UNCOLLECTIBLE ACCOUNTS IS BASED UPON MANAGEMENT'S ASSESSMENT OF HISTORICAL AND EXPECTED NET COLLECTIONS CONSIDERING HISTORICAL BUSINESS AND ECONOMIC CONDITIONS, TRENDS IN HEALTHCARE COVERAGE, MAJOR PAYOR SOURCES AND OTHER COLLECTION INDICATORS. PERIODICALLY THROUGHOUT THE YEAR, MANAGEMENT ASSESSES THE ADEQUACY OF THE ALLOWANCE FOR UNCOLLECTIBLE ACCOUNTS BASED UPON HISTORICAL WRITE-OFF EXPERIENCE BY PAYOR CATEGORY. THE RESULTS OF THIS REVIEW ARE THEN USED TO MAKE MODIFICATIONS TO THE PROVISION FOR UNCOLLECTIBLE ACCOUNTS TO ESTABLISH AN APPROPRIATE ALLOWANCE FOR UNCOLLECTIBLE RECEIVABLES. AFTER SATISFACTION OF AMOUNTS DUE FROM INSURANCE, THE SYSTEM FOLLOWS ESTABLISHED GUIDELINES FOR PLACING CERTAIN PAST-DUE PATIENT BALANCES WITH COLLECTION AGENCIES, SUBJECT TO THE TERMS OF CERTAIN RESTRICTIONS ON COLLECTION EFFORTS AS DETERMINED BY THE SYSTEM.
PART III, LINE 8: MEDICARE ALLOWABLE COSTS ARE CALCULATED USING A COST-TO-CHARGE RATIO.CCHS HAS USED THE CHA METHODOLOGY FOR REPORTING COMMUNITY BENEFIT SINCE 2004 AS IT WAS THE EMERGING COMMUNITY BENEFIT REPORTING STANDARD AND NOW HAS BEEN ADOPTED IN LARGE PART BY THE IRS FOR 990 REPORTING PURPOSES. THE CHA MODEL DOES NOT INCLUDE MEDICARE SHORTFALL AS COMMUNITY BENEFIT.
PART III, LINE 9B: IT IS OUR POLICY NOT TO PURSUE COLLECTION PRACTICES AGAINST PATIENTS KNOWN TO QUALIFY FOR FINANCIAL ASSISTANCE PROGRAMS OR BEFORE REASONABLE EFFORTS HAVE BEEN MADE TO MAKE SUCH DETERMINATION. IN CERTAIN CASES IT MAY NOT BE EASILY DETERMINED WHETHER OR NOT A PATIENT QUALIFIES FOR FINANCIAL ASSISTANCE; HOWEVER, IF AFTER COLLECTION PRACTICES HAVE BEGUN IT LATER BECOMES KNOWN THAT A PATIENT QUALIFIES, THE COLLECTION EFFORTS CEASE. ADDITIONALLY, OUR EXTERNAL THIRD PARTY (COLLECTION) AGENCIES ARE TRAINED ON OUR FINANCIAL ASSISTANCE POLICY AND ASSIST A PATIENT IN NEED BY SUPPLYING OUR APPLICATION FOR FINANCIAL ASSISTANCE.
PART III, LINES 5, 6, & 7 IN ADDITION TO THE MEDICARE PROGRAMS REFLECTED IN THE COST REPORTS, CCHS INCURS COSTS AND RECEIVES REIMBURSEMENT FOR OTHER MEDICARE ELIGIBLE SERVICES. THE TOTAL REVENUE RECEIVED AND COSTS ASSOCIATED WITH THE ADDITIONAL MEDICARE SERVICES ARE $ 824,937,550 AND $ 1,170,637,133 RESPECTIVELY. THIS RESULTS IN ADDITIONAL MEDICARE SHORTFALL OF $ 345,669,583 WHICH ADDED TO THE SHORTFALL OF $ 30,455,256 AS REPORTED ON THE COST REPORTS, BRINGS THE TOTAL MEDICARE SHORTFALL TO $ 376,154,389.
PART VI, LINE 2: IN ADDITION TO THE CHNA PROCESS, CCHS, ITS INSTITUTES AND DEPARTMENTS, AND EACH HOSPITAL MAY GATHER, ANALYZE, AND REVIEW RELEVANT HEALTH STATISTICS AND DEMOGRAPHIC DATA FOR THE COMMUNITY FOR THAT PARTICULAR FACILITY. THE DATA IS USED TO EVALUATE POTENTIAL NEW OR REVISED HEALTH SERVICES THAT CCHS MAY PROVIDE TO PARTICULAR GROUPS OF PATIENTS WITHIN THE COMMUNITIES IT SERVES.
PART VI, LINE 3: INFORMING THE PUBLIC THAT FINANCIAL ASSISTANCE IS AVAILABLE IS AN IMPORTANT ELEMENT OF OUR FINANCIAL ASSISTANCE PROGRAM AND THE CLEVELAND CLINIC CONTINUOUSLY STRIVES TO IMPROVE ITS COMMUNICATIONS WITH PATIENTS ON THE AVAILABILITY OF FINANCIAL ASSISTANCE. INFORMATION ABOUT THE FINANCIAL ASSISTANCE POLICY IS AVAILABLE ON THE CLEVELAND CLINIC WEBSITE. PATIENT BILLS INCLUDE INFORMATION REGARDING THE FINANCIAL ASSISTANCE POLICY AND AN INSERT DESCRIBING THE FINANCIAL ASSISTANCE PROGRAM IS INCLUDED WITH BILLING STATEMENTS. A PLAIN LANGUAGE SUMMARY OF THE FINANCIAL ASSISTANCE POLICY IS AVAILABLE THROUGHOUT CCHS, INCLUDING IN PATIENT REGISTRATION AREAS, ONLINE, AND WITH FINANCIAL COUNSELORS WHO ARE PRESENT ON-SITE AT EACH CLEVELAND CLINIC HOSPITAL AND OHIO FAMILY HEALTH CENTER TO ASSIST PATIENTS IN QUALIFYING FOR GOVERNMENTAL ASSISTANCE PROGRAMS AND FINANCIAL ASSISTANCE. A DESCRIPTION OF THE POLICY IS ALSO INCLUDED IN OUR INSURANCE AND BILLING INFORMATION PATIENT BROCHURE, WHICH IS AVAILABLE AT REGISTRATION DESKS AND WITH FINANCIAL COUNSELORS.
PART VI, LINE 4: THE COMMUNITY FOR EACH OF THE HOSPITAL FACILITIES IN THE CLEVELAND CLINIC HEALTH SYSTEM IS DEFINED BOTH BY MISSION AND GEOGRAPHY. THE GEOGRAPHIC COMMUNITY IS DEFINED BY THE HOSPITAL FACILITY'S IMMEDIATELY CONTIGUOUS AREAS AS WELL AS THE BROADER SURROUNDING COUNTIES/REGIONS FROM WHICH THE MAJORITY OF DISCHARGED INPATIENTS RESIDE. ADDITIONALLY, THE COMMUNITY INCLUDES PATIENTS WHO REQUIRE EXPERTISE AND SPECIALIZED SERVICES OF THE CLEVELAND CLINIC. THE COMMUNITY FOR MEDICAL RESEARCH AND EDUCATION IS THE PUBLIC AT LARGE.
PART VI, LINE 5: ONE OF THE HALLMARKS OF A CHARITABLE ORGANIZATION IS THAT THE ORGANIZATION SERVES A BROAD, INDEFINITE CHARITABLE CLASS. ONE OF THE KEY INDICATORS THAT AN ORGANIZATION SERVES THE BROADER COMMUNITY IS CONTROL OF THE ORGANIZATION BY INDEPENDENT COMMUNITY LEADERS. CCF AND ITS NORTHEAST OHIO REGIONAL HOSPITAL GOVERNING BOARDS ARE MADE UP OF MEMBERS OF THE COMMUNITY WHO DIRECT AND GUIDE MANAGEMENT IN CARRYING OUT THE MISSION OF CCF AND ITS SUBORDINATES. TRUSTEES/DIRECTORS ARE SELECTED ON THE BASIS OF THEIR EXPERTISE AND EXPERIENCE IN A VARIETY OF AREAS BENEFICIAL TO THE CLEVELAND CLINIC AND THE HEALTH SYSTEM AND ARE NOT COMPENSATED FOR THEIR SERVICES.ANOTHER HALLMARK OF A CHARITABLE ORGANIZATION IS THAT SURPLUS FUNDS ARE USED TO FURTHER CHARITABLE PURPOSES AND ACTIVITIES. SURPLUS FUNDS FOR CCF AND ITS SUBORDINATES ARE REINVESTED AND USED IN CARRYING OUT THE EXEMPT MISSION -- PATIENT CARE, RESEARCH, AND EDUCATION.
PART VI, LINE 6: CLEVELAND CLINIC IS THE PARENT ORGANIZATION OF THE HEALTH SYSTEM, AN INTEGRATED HEALTH SYSTEM CONSISTING OF AN ACADEMIC MEDICAL CENTER, MEDICAL SCHOOL, COMMUNITY HOSPITALS, FAMILY HEALTH CENTERS, VARIOUS ANCILLARY SERVICES, AND A LARGE GROUP OF EMPLOYED PHYSICIANS AND PHYSICIAN RESEARCHERS.
Schedule H (Form 990) 2013
Additional Data


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