part I, line 7
|
|
The provision for bad debts is based on management's assessment of historical and expected net collection considering business and economic conditions, trends in healthcare coverage, and other collection indicators. Throughout the year, management assesses the adequacy of the allowance for uncollectible accounts based upon these trends. The results of this review are then used to make any modifications to the provision for bad debts to establish an estimated allowance for uncollectible accounts. Accounts receivable are written off after all collection efforts have been followed in accordance with Aspirus' policies. Bad Debt Policy and Procedure: POLICY: I. Aspirus financial policy 5360 requires settlement of a patient self-pay bill or account will be referred for outside collection. II. Failure to meet these requirement in policy 5360 will result in the account being considered for bad debt once all collection efforts have been exhausted. The account will be removed from accounts receivable and turned over to an outside agency or law firm for collection. Prior to this happening, the following criteria must be met: A. Patient Financial Services staff will make reasonable collection efforts by way of: 1. Monthly statements 2. Collection letters 3. Collection phone calls III. All collection activity and patient contacts will be documented on the individual accounts. IV. All collection accounts are to be treated the same regardless of payor type: self-pay, general insurance, Medicare, or Medical Assistance. V. Patient Financial Services staff will use sound business judgment when working with the account. At the discretion of the Financial Counselor, credit reports will be requested from the Credit Bureau and property verification obtained through the County Treasurers Office. PROCEDURE: I. The final step is to submit the account to a collection agency or law firm. Each account is reviewed to determine if the account has met the bad debt criteria. Once it has been determined that all requirements have been met, the account is transferred from accounts receivable to bad debt by the Financial Counselor. Specific procedures pertaining to the detailed procedural steps for transferring to the Agency can be found in Policy/Procedure ID# 7155 dated 6/11/10. A. Additional information regarding Medicare bad debts: 1. The debt must be related to covered services and derived from deductible and coinsurance amounts. 2. Aspirus Wausau Hospital must provide reasonable collection efforts. 3. The debt is actually not collectable (at least 120 days outstanding from the date of the first billing to the patient). 4. Sound business judgment establishes that there was no likelihood of recovery at any time in the future. II. BAD DEBT RECOVERIES A. Payments on monthly remittance advices from outside collection agencies will be posted to each individual account. B. Payments made directly to Aspirus, but intended for collection accounts will be posted to the appropriate account and reported daily/weekly to collection agencies for reconciliation of their records. C. Invoices for commissions due to collection agencies will be processed monthly. Invoice and remittance advice will be reviewed by the Financial Counselor Team Lead and approved by the Manager/Director, then submitted to Fiscal Services for check processing and payment to agencies for commissions due.
|
Part II
|
|
As any good corporate citizen, Aspirus Wausau Hospital is involved in a wide range of community building activities. And while some of these are undertaken simply because there is a community need and Aspirus is in a position to help, others are undertaken for much more specific reasons. The goal of Aspirus Wausau Hospitals community benefits activities is to address key community health issues as identified by the community needs assessment: The Marathon County LIFE Report spearheaded by the United Way of Marathon County. The following is a list of "Community Building" activities reported in Part II and brief descriptions of them. Economic Development (F2) -Centergy: Centergy is an organization comprising business and civic leaders working together to address the regions workforce, business and community development needs. It works to encourage business sector development, support local businesses, attract new businesses, achieve growth for higher education facilities, and improve life in general for all central Wisconsin residents. -Central Wausau Progress: This is another community development program that combines the vision, resources, and efforts of many partners throughout the Wausau area. -City County IT Meeting: This group collaborates to address information technology issues in Wausau and Marathon County. As the countys largest employer, Aspirus Wausau Hospital plays a significant role. -MCDEVCO: Marathon County Economic Development Corporation, in private and public partnership with Marathon County Government and The Wausau Region Chamber of Commerce, provides leadership for reviewing and recommending all initiatives related to education and economic development. MCDEVCO is committed to business growth, as well as providing a high quality of life and building strong communities in the Marathon County Region. -Wausau Region Chamber: The local member of the US Chamber of Commerce, the Wausau Region Chamber dedicates itself to improving the local business community and economy through advocacy, growth/development, marketing and professional development. Aspirus Wausau Hospital is a longtime Chamber member and provides a leadership role in multiple ways. Community Support (F3) -Boy Scouts of America: BSA has a thriving council, the Samoset, located in Wausau. This organization encourages the physical, civic, social and educational development of boys and Aspirus Wausau Hospital supports its efforts. BSA activities help address the following Marathon County LIFE Report Key Calls to Action: Alcohol and Drug Misuse, and Overweight and Obesity. -Rotary: Rotary is a worldwide organization of business and professional leaders that provides humanitarian service, encourages high ethical standards in all vocations, and helps build goodwill and peace in the world. The Object of Rotary is to encourage and foster the ideal of service as a basis of worthy enterprise. The local club has about 85 members and truly benefits the community. -United Way: Aspirus Wausau Hospital has deep and longstanding involvement with the local United Way. As a pacesetter organization, Aspirus demonstrates leadership in its internal support campaign to benefit the United Way, which has restructured to follow a road map to community success that directs its support to organizations that improve Education, Health and Income in the community.
|
Part III, Line 4
|
|
The provision for bad debts is based on management's assessment of historical and expected net collection considering business and economic conditions, trends in health care coverage, and other collection indicators. Throughout the year, management assesses the adequacy of the allowance for uncollectible accounts based upon these trends. The results of this review are then used to make any modifications to the provision for bad debts to establish an estimated allowance for uncollectible accounts. Accounts receivable are written off after all collection efforts have been followed in accordance with Aspirus' policies. Overall, the allowance for uncollectible accounts as a percentage of accounts receivable has not changed significantly for the year ended June 30, 2013 Part III Line 4 The costing methodology used was the patient care cost to charge ratio which was derived from the calculation on IRS Worksheet 2. Part III Line 8 The costing methodology is CMS2552 as filed cost report. Aspirus Wausau Hospital feels that the Medicare shortfall should be treated as a community benefit. Aspirus is there to treat the community and they have a large percentage of Medicare benefit patients. If those patients were to be refused, then they would not receive health care. Part III Line 9B Aspirus Wausau Hospital makes reasonable efforts to determine if financial assistance should be offered before assigning a case to a collection agency. Aspirus informs patients and offers them Financial Assistance Application forms at the time of registration, in emergency rooms, financial service offices, the billing office, and on statements and letters. Aspirus can only pursue the applicants who have completed the financial assistance application forms in their entirety.
|
Part V, Section A
|
|
Aspirus Wausau Hospital, Inc operates 1 hospital facility. Aspirus Wausau Hospital, Inc 333 Pine Ridge Blvd Wausau, WI 54401 Part V, Section B Ministry St. Clare's Hospital 3400 Ministry Pkwy. Weston, WI 54476
|
NEEDS ASSESSMENT
|
|
Aspirus Wausau Hospital is a leader in assessing the health needs of the community. It has developed strong partnerships with key community agencies and helped spearhead initiatives to assess the communitys health needs and factors supporting a high quality of life and vibrant community. In 1996, the United Way led a collaborative effort to perform a community health assessment that focused on data rather than perception. With support from Aspirus and other community partners, the United Way performed a community assessment and published in June 1997 the first issue of what was called the Marathon County Local Indicators For Excellence (LIFE) Report. Since that time, Aspirus Wausau Hospital has maintained strong involvement in the community assessment process, from pledging cash support and in kind donations to steering committee chairs and members. The eighth and most recent version of the needs assessment (2011-2013) identified five Top Calls to Action: - Unemployment/Jobs Providing a Living Wage - Alcohol and Drug Misuse - Development of Young Children - Ages 0-6 - Overweight/Obesity - Basic Needs - Food and Shelter In addition to the above listed five health priorities, the 2011-2013 LIFE Report also identified two Issues to Watch: Aging Issues and Domestic Abuse. Here are some facts about Marathon County: - Of surveyed residents, 76.8 percent agreed that obesity is a concern in the community. - 12.2 percent of residents live at or below the poverty level, and 18.7 percent of children live at or below the poverty level. - 14.2 percent of Marathon County residents are 65 or older. - In 2010, there were 760 Driving While Intoxicated arrests in Marathon County. Patient education of eligibility for assistance Aspirus Wausau Hospital makes lists of available government assistance programs available to patients and families in the cashiers office, which is located off the main lobby. In addition, all patients are made aware of Aspirus Wausau Hospitals financial aid programs through statements and follow up letters. Financial counselors seek to meet one on one with any patients who do not have insurance, so counselors can explain all options available.
|
Community Information
|
|
According the U.S. Census Bureau, Marathon County had a population of 134,063 in 2010. And while there are demographic and population numbers for the areas that Aspirus Wausau Hospital considers its primary and secondary market areas, Marathon County bears special attention, as it is the home of Aspirus Wausau Hospital and many of the systems corporate functions. In fact, Marathon County in many respects is the "home" of Aspirus and is the single largest source of patients among the counties Aspirus serves. The importance of Marathon County to the business of Aspirus Wausau Hospital cannot be overstated. From May 2011 through April 2012: -80 percent of patients treated and released at the Aspirus Wausau Hospital Emergency Department were Marathon County residents. -53 percent of non-newborn inpatient discharges were patients who live in Marathon County. Aside from Wausau, the county seat classified by the U.S. Census Bureau as a 'Metropolitan Statistical Area,' Marathon County is largely rural. With a total area of 1,576 square miles, it is the largest county in Wisconsin by land area. Here are some details about its population. About Marathon County (2010): Persons per square mile: 86.8 Persons under 5 years old: 6.5% Persons under 18 years old: 24.5% Persons 65+ years old: 14.2% White: 91.3% Asian: 5.3% People per household: 2.49 % Population below poverty level: 8.7 Median household income: $49,356 Source: US Census Bureau Service Areas and Demographics Aspirus Wausau Hospital. The AWH considers its market to be 13 counties located in North Central Wisconsin and four counties located in Upper Michigan. The 13 North Central Wisconsin counties represent its primary and secondary service areas and accounted for 94.1% of all admissions in calendar year 2012. In our primary service area, which includes Langlade, Lincoln, Marathon, and Taylor county, total population in 2011 was 203,472, population aged 65 and older was 15.8%, median income was $51,212, and the unemployment rate was 6.7%. In our secondary services area, including Clark, Forest, Iron, Oneida, Portage, Price, Shawano, Vilas, and Wood counties, total population in 2011 was 308,214, population aged 65 and older was 17.9%, median income was $46,170, and the unemployment rate was 6.9%. In our Michigan service area, including Gogebic, Houghton, Keweenaw, and Ontonagon Counties, total population in 2011 was 61,991, population aged 65 and older was 14.1%, median income was $48,669, and the unemployment rate was 8.9%. Please see our complete Community Health Needs Assessment for additional data. Source: U.S. Census Bureau, Wisconsin Department of Work Force Development, Michigan Department of Technology, Management, and Budget, January 2013. Aspirus is the largest employers in Marathon County: Aspirus Wausau Hospital: 3,000 employees Greenheck Fan Corp.: 1,500 employees Wausau School District: 1,476 employees Footlocker.com/Eastbay: 1,300 employees Kolbe & Kolbe Millworks Inc.: 1,122 employees Wausau Papers: 984 employees Prime Healthcare/UMR: 820 employees Marathon Cheese: 800 employees Marathon County: 752 employees North Central Health Care: 685 employees Source: Comprehensive Annual Financial Report Marathon County, Wisconsin, December 31, 2011 Much of north central and central Wisconsin and the Upper Peninsula of Michigan qualify as health professional shortage areas and medically underserved areas. According to the Health Resources and Services Administration, all or part of the following 16 counties is designated as health professional shortage areas: Clark, Florence, Forest, Iron (WI), Langlade, Marathon, Oneida, Price, Shawano, Taylor, Vilas, Wood, Gogebic, Iron (MI), Keweenaw, and Ontonagon. The following 14 counties are designated as health professional shortage areas for mental health: Clark, Florence, Forest, Iron (WI), Langlade, Marathon, Oneida, Price, Shawano, Taylor, Vilas, Wood, Gogebic, and Iron (MI). Similarly, all or part of the following 18 counties are designated as medically underserved areas: Clark, Florence, Forest, Iron (WI), Langlade, Marathon, Portage, Price, Shawano, Taylor, Vilas, Wood, Baraga, Gogebic, Houghton, Iron (MI), Keweenaw, and Ontonagon.
|
Promotion of Community Health
|
|
Aspirus Wausau Hospital is a true community organization. It was created in the 1970s when community leaders decided the two local hospitals operating at that time could be more effective and more efficient if they merged. Today, that community leadership and vision endures. Aspirus Wausau Hospital is guided by a community board of directors, which the organizations bylaws state must consist of eight or nine physicians and 11 to 14 community members. This board helps ensure that strategic and operational decisions at Aspirus Wausau Hospital are made with the communitys best interest in mind. In addition, Aspirus Wausau Hospital maintains an open medical staff, meaning that it extends medical staff privileges to all qualified physicians in the community. As a not-for-profit organization, Aspirus Wausau Hospital reinvests surplus funds in health services for the community, such as new technology that advances care and improves access. Aspirus Wausau Hospital also works collaboratively with other health care and academic entities to offer professional health education opportunities that benefit the communities. For example, the University of Wisconsin Wausau Family Medicine Residency Program is based on the Aspirus Wausau Hospital medical campus, and produces skilled, dedicated family medicine physicians. The vast majority of residency graduates end up practicing in north central Wisconsin, making the residency program incredibly valuable to the ongoing easy access to high quality primary health care. Aspirus Wausau Hospital is the vehicle by which extensive volunteer efforts are organized. There are more than 1,000 Aspirus Volunteers who support the provision of excellent medical care at the hospital and in other venues. These volunteers also provide valuable community outreach through the Lifeline home health monitoring program, the HANDS program that teaches young children the importance of hand hygiene, and Meals on Wheels. Aspirus Wausau Hospital also supports valuable clinical research through Aspirus Heart & Vascular Institute (AHVI) Research & Education and through the Aspirus Regional Cancer Center (ARCC). AHVI Research & Education has about 10 open trials at any given time, and seeks to advance the safe, effective and compassionate practice of cardiovascular medicine in north central Wisconsin. Through a research affiliation with the University of Wisconsin Comprehensive Cancer Center in Madison, ARCC is part of a satellite system called Wisconsin Oncology Network offering clinical trials to patients with advanced disease. ARCC is also able to offer federally sponsored studies available through the Eastern Cooperative Oncology Group and the Radiologic Therapy Oncology Group.
|
Affiliated Health Care System
|
|
Aspirus Wausau Hospital is one of six hospitals under the Aspirus, Inc. umbrella. Each of the other five hospitals is a small, critical access facility, while Aspirus Wausau Hospital is a regional tertiary care facility. The Aspirus system is relatively young, especially in the Upper Peninsula of Michigan, where three of the critical access hospitals are located. These facilities all operate as local sources of charity care and strong corporate citizens. In fact, Aspirus Keweenaw Hospital received in January 2011 the Winks Gundlach Award for strong and consistent support of the Keweenaw Community Foundation. This commitment to local community is reflected throughout the Aspirus service area. In Wausau, the Aspirus Health Foundation raises money for various health related initiatives in the community and within Aspirus. In addition to raising money and receiving community gifts, the Foundation also determines the best way to utilize its resources to make the biggest impact on the community. Throughout the Aspirus service area, affiliated foundations serve the needs of their respective communities: - The Community Health Foundation serves Antigo, WI and surrounding communities. - Memorial Health Center Foundation serves Medford, WI and surrounding communities. - Aspirus Ontonagon Foundation serves Ontonagon, MI and surrounding communities. - Aspirus Grand View Foundation serves Ironwood, MI and surrounding communities. While Aspirus has grown and expanded its service area rapidly in the past six years, system leaders are making a concerted effort to collaborate internally to make the continuum of care as seamless as possible for customers. This means providing high quality, efficient service from primary care to specialty services and post-acute care such as rehabilitation and home care. By integrating services, and communicating effectively among providers, Aspirus is better able to meet patient needs and improve outcomes. This could be the most important community benefit of all.
|
State Filing of Community Benefit Report
|
|
Aspirus, Inc. has three hospitals in Wisconsin: Aspirus Wausau Hospital in Wausau, Langlade Hospital in Antigo and Memorial Health Center in Medford. Each of these centers files a community benefit report. Aspirus, Inc. also has three hospitals in Michigans Upper Peninsula: Aspirus Keweenaw Hospital in Laurium, Aspirus Grand View in Ironwood and Aspirus Ontonagon Hospital in Ontonagon. Each of these facilities is responsible for its own community benefits reporting.
|