| FORM 990, PART III, LINE 1: MISSION, VISION AND VALUES |
MISSION NOVANT HEALTH EXISTS TO IMPROVE THE HEALTH OF OUR COMMUNITIES, ONE PERSON AT A TIME. VISION WE, THE NOVANT HEALTH TEAM, WILL DELIVER THE MOST REMARKABLE PATIENT EXPERIENCE, IN EVERY DIMENSION, EVERY TIME. VALUES -COMPASSION: WE TREAT OUR CUSTOMERS AND THEIR FAMILIES, STAFF AND OTHER HEALTHCARE PROVIDERS AS FAMILY MEMBERS WITH KINDNESS, PATIENCE, EMPATHY AND RESPECT. -DIVERSITY AND INCLUSION: WE RECOGNIZE THAT EVERY PERSON IS DIFFERENT, EACH SHAPED BY UNIQUE LIFE EXPERIENCES. THIS ENABLES US TO BETTER UNDERSTAND EACH OTHER AND OUR CUSTOMERS. BY ENGAGING THE STRENGTHS AND TALENTS OF EACH TEAM MEMBER, WE ENSURE A STRONG ORGANIZATION CAPABLE OF PROVIDING REMARKABLE HEALTHCARE TO OUR PATIENTS, FAMILIES AND COMMUNITIES. -PERSONAL EXCELLENCE: WE STRIVE TO GROW PERSONALLY AND PROFESSIONALLY AND APPROACH EACH SERVICE OPPORTUNITY WITH A POSITIVE, FLEXIBLE ATTITUDE. HONESTY AND PERSONAL INTEGRITY GUIDE ALL WE DO. -TEAMWORK: THE NEEDS AND EXPECTATIONS OF ANY ONE CUSTOMER ARE GREATER THAN WHAT ONE PERSON'S SERVICE EFFORTS CAN SATISFY. WE SUPPORT EACH OTHER SO THAT TOGETHER AS A TEAM, WE CAN BE SUCCESSFUL IN THE EYE OF THE CUSTOMER AS A QUALITY SERVICE PROVIDER. -COURAGE: WE ACT BOLDLY IN MAKING THE CHANGES NECESSARY TO ACHIEVE OUR MISSION, VISION AND PROMISE OF DELIVERING REMARKABLE HEALTHCARE. -SAFETY: WE EMBRACE A CULTURE IN WHICH "FIRST, DO NO HARM" IS THE FOUNDATION OF REMARKABLE HEALTHCARE. OUR WORK ENVIRONMENT IS ONE OF OPEN COMMUNICATION, HIGH-RELIABILITY, AND A RELENTLESS QUEST TOWARD ZERO EVENTS OF PREVENTABLE HARM. OUR PEOPLE WE ARE AN INCLUSIVE TEAM OF PURPOSE-DRIVEN PEOPLE INSPIRED AND UNITED BY OUR PASSION TO CARE FOR EACH OTHER, OUR PATIENTS AND OUR COMMUNITIES. WE ALWAYS REMEMBER, OUR BUSINESS IS THE CARE OF ALL PEOPLE, STARTING WITH OUR TEAM MEMBERS. OUR PROMISE WE ARE RELENTLESSLY PURSUING REMARKABLE CARE EVERY DAY - SO YOU CAN EXPECT THE COMPASSIONATE, EXPERT, PERSONAL EXPERIENCE YOU DESERVE. |
| FORM 990, PI, L1: ORGANIZATION'S MISSION OR MOST SIGNIFICANT ACTIVITIES |
NOVANT HEALTH, INC. IS THE PARENT ORGANIZATION OF A NOT-FOR-PROFIT INTEGRATED GROUP OF HOSPITALS, PHYSICIAN CLINICS, OUTPATIENT CENTERS AND OTHER HEALTHCARE SERVICE PROVIDERS (COLLECTIVELY KNOWN AS "NOVANT HEALTH"). NOVANT HEALTH CONSISTS OF OVER 2,300 PHYSICIANS AND OVER 35,000 TEAM MEMBERS WHO MAKE HEALTHCARE REMARKABLE AT MORE THAN 800 LOCATIONS, INCLUDING 14 MEDICAL CENTERS AND HUNDREDS OF OUTPATIENT FACILITIES AND PHYSICIAN CLINICS. HEADQUARTERED IN WINSTON SALEM, NC, NOVANT HEALTH IS COMMITTED TO MAKING HEALTHCARE REMARKABLE FOR PATIENTS AND COMMUNITIES, SERVING MORE THAN SIX MILLION PATIENTS ANNUALLY. IN 2021, NOVANT HEALTH WAS THE HIGHEST-RANKING HEALTHCARE SYSTEM IN NORTH CAROLINA TO BE INCLUDED ON FORBES' BEST EMPLOYERS FOR DIVERSITY LIST. DIVERSITY MBA MAGAZINE RANKED NOVANT HEALTH FIRST IN THE NATION ON ITS 2021 LIST OF "BEST PLACES FOR WOMEN & DIVERSE MANAGERS TO WORK." IN 2021, THE NOVANT HEALTH SYSTEM REPORTED $7.4 BILLION IN REVENUES. GENERAL INFORMATION NOVANT HEALTH EXISTS TO SUPPORT THE OVERALL HEALTHCARE SYSTEM AND DOES SO BY PROVIDING OVERALL STRATEGIC PLANNING, CENTRALIZED ADMINISTRATIVE SUPPORT AND THE COORDINATION OF SYSTEM-WIDE ACTIVITIES. WE EXIST TO IMPROVE THE HEALTH OF THE COMMUNITIES WE SERVE. WE ACCOMPLISH THAT MISSION BY PROVIDING AND SUPPORTING EXCELLENT HEALTHCARE FACILITIES AND PHYSICIAN PRACTICES AND MAKING A COMMITMENT TO COMMUNITY OUTREACH AND SERVICE INCLUDING THE PROVISION OF PROGRAMS THAT SERVE OUR PATIENTS, NEIGHBORS, AND OUR COMMUNITIES' MOST VULNERABLE CITIZENS. IN 2021, NOVANT HEALTH AND NEW HANOVER REGIONAL MEDICAL CENTER EMBARKED ON A PARTNERSHIP WHERE THE TWO HEALTH SYSTEMS HAVE COME TOGETHER AFTER MORE THAN A YEAR OF PUBLIC EVALUATION OF HOW THE PARTNERSHIP COULD BEST MEET THE NEEDS OF THE GROWING REGION. THE PARTNERSHIP WILL IMPROVE THE HEALTH OF THE COMMUNITY WITH MORE: ACCESS TO AFFORDABLE HEALTH CARE AND GENEROUS FINANCIAL ASSISTANCE PROGRAMS FOR FAMILIES IN NEED, CLINICS, HOSPITALS AND ADVANCED EQUIPMENT TO MEET THE REGION'S NEEDS, SUPPORT FOR THE BEHAVIORAL HEALTH CRISIS, INCLUDING OPIOID MANAGEMENT, SUBSTANCE USE TREATMENT AND WHOLE-FAMILY RESOURCES, JOBS THAT WILL BOOST THE LOCAL ECONOMY AND SUPPORT FOR MAINTAINING CURRENT LEADERSHIP AND TEAM MEMBERS, INNOVATIVE TREATMENTS AND TECHNOLOGY ADVANCEMENTS TO DELIVER SPECIALIZED CARE FASTER AND LOCALLY, SUPPORT FOR THE LOCAL PHYSICIAN GROUP AND INDEPENDENT PHYSICIANS SO THEY CAN DELIVER EVEN HIGHER QUALITY CARE TO THE REGION. IN ADDITION, NEW HANOVER REGIONAL MEDICAL CENTER ADOPTED THE NOVANT HEALTH FINANCIAL ASSISTANCE POLICY, PROVIDING MORE ROBUST ASSISTANCE TO THOSE WHO NEED IT MOST, BY INCREASING QUALIFICATION FOR A 100% WRITE-OFF FROM 200% TO 300% OF THE FEDERAL POVERTY LEVEL. FOR EXAMPLE, AN UNINSURED FAMILY OF FOUR WITH AN ANNUAL INCOME OF $83,250 OR LOWER DOES NOT OWE A BILL UNDER THE POLICY. ADDITIONALLY, A $10 MILLION GIFT FROM MICHAEL JORDAN WILL FUND TWO NEW MEDICAL CLINICS IN NEW HANOVER COUNTY. ONCE OPEN, THE NEW CLINICS WILL OFFER MUCH-NEEDED SERVICES TO THOSE WHO ARE UNINSURED OR UNDERINSURED. BY BRINGING TOGETHER WORLD-CLASS TECHNOLOGY AND CLINICIANS TO PROVIDE QUALITY CARE, WE ARE COMMITTED TO CREATING A HEALTHCARE EXPERIENCE THAT IS SIMPLER, MORE CONVENIENT AND MORE AFFORDABLE SO PATIENTS CAN FOCUS ON GETTING BETTER AND STAYING HEALTHY. IN ADDITION TO OUR QUALITY OF SERVICES AND COMPREHENSIVE CATEGORIES OF SERVICES, WE ARE VERY PROUD OF OUR PATIENT FINANCIAL ASSISTANCE PROGRAM. WE WORK WITH PATIENTS TO HELP QUALIFY THEM FOR PUBLIC ASSISTANCE, ESTABLISH A REASONABLE PAYMENT PLAN, DISCOUNT THEIR BILL, OR PROVIDE FREE CARE FOR THOSE THAT QUALIFY FOR FINANCIAL ASSISTANCE. COMMUNITY OUTREACH COMMUNITY OUTREACH IS A CRITICAL COMPONENT TO THE MISSION OF NOVANT HEALTH. NOVANT HEALTH PROVIDES HUNDREDS OF PROGRAMS THAT SERVE PATIENTS, NEIGHBORS AND SOME OF OUR COMMUNITIES' MOST VULNERABLE CITIZENS. WE ALSO PROVIDE CHARITY MEDICAL CARE FOR THE UNINSURED, SERVICES TO INDIVIDUALS WITH MEDICAID COVERAGE REIMBURSED AT LESS THAN COST, COMMUNITY HEALTH EDUCATION, MEDICAL SERVICES THAT LOSE MONEY BUT ARE IMPORTANT FOR THE COMMUNITY, SUPPORT GROUPS, OUTREACH SERVICES, COMMUNITY EVENTS AND SCREENINGS. IN ADDITION, WE PARTICIPATE IN MEDICAL RESEARCH, ACADEMIC HEALTH PROGRAMS AND PARTNERSHIPS WITH A DIVERSE GROUP OF ORGANIZATIONS TO PROVIDE OTHER COMMUNITY INITIATIVES. COASTAL MARKET: NOVANT HEALTH BRUNSWICK MEDICAL CENTER HOSTED A BABY SHOWER EVENT AIMED AT PROVIDING ESSENTIAL ITEMS FOR EXPECTING PARENTS. ITEMS INCLUDED BOTTLES AND NIPPLES, BOTTLE BRUSHES AND DRYING RACKS, BIBS, BREAST PUMPS AND STORAGE BAGS, BURP CLOTHS, HIGHCHAIRS AND DIAPERS. NOVANT HEALTH NEW HANOVER REGIONAL MEDICAL CENTER ADDRESSED HOUSING INSECURITY IN ITS COMMUNITY THROUGH ITS HOME OWNERSHIP PREPARATION PROGRAM, HABITAT FOR HUMANITY HOUSE BUILD, AND CREEKWOOD COMMUNITY CENTER CLEAN UP DAY. NOVANT HEALTH PENDER MEMORIAL HOSPITAL DELIVERED TIMELY INFORMATION TO ITS COMMUNITY THROUGH ITS HEALTHY CONVERSATIONS PODCAST. THE PODCAST WAS MADE AVAILABLE TO THE COASTAL COMMUNITY THROUGH GOOGLE PLAY, SPOTIFY, TUNEIN, IHEART RADIO, STITCHER AND VIA RSS FEED. TOPICS WERE WIDE RANGING FROM 'DITCHING THE DIET MENTALITY' TO 'TREATMENT OPTIONS FOR RECTAL CANCER'. NOVANT HEALTH MICHAEL JORDAN FAMILY MEDICAL CLINICS - AFTER SUCCESSFULLY OPENING A SECOND CLINIC IN 2020, THE HEALTH SYSTEM ANNOUNCED IN 2021 THAT IT WILL OPEN TWO ADDITIONAL CLINICS IN NEW HANOVER COUNTY ON THE SOUTHEASTERN COAST OF NORTH CAROLINA FOR A TOTAL OF FOUR CLINICS. THE NEW CLINICS WILL BRING COMPREHENSIVE PRIMARY CARE, INCLUDING BEHAVIORAL HEALTH AND SOCIAL SUPPORT SERVICES, TO THE AREAS MOST VULNERABLE COMMUNITIES. THE INVESTMENT WILL HELP NOVANT HEALTH BRING THIS SAME INTEGRATED CARE MODEL TO MORE RURAL AND RURAL-ADJACENT COMMUNITIES, OFFERING MUCH-NEEDED SERVICES TO THOSE WHO ARE UNINSURED OR UNDERINSURED. GREATER CHARLOTTE MARKET: NOVANT HEALTH HUNTERSVILLE MEDICAL CENTER HOSTED PARENT NIGHT RESOURCE EVENTS AT VARIOUS SCHOOLS. INCLUDING NORTH MECKLENBURG HIGH, HOPEWELL HIGH, J.M. ALEXANDER MIDDLE, FRANCIS BRADLEY MIDDLE AND A NUMBER OF ELEMENTARY SCHOOLS: BLYTHE ELEMENTARY, HUNTERSVILLE ELEMENTARY, GRAND OAK ELEMENTARY, TORRENCE CREEK ELEMENTARY, AND LONG CREEK ELEMENTARY. NOVANT HEALTH MATTHEWS MEDICAL CENTER HOSTED A HEALTH TALKS SERIES. TOPICS INCLUDED: SIGNS OF ALZHEIMER'S, INJURY PREVENTION FOR OLDER ADULTS, TRAUMA AND INJURY PREVENTION, ASK THE CARDIOLOGIST, HEART HEALTH, NURSE'S DAY, FAD DIETS, NAVIGATING HEALTHCARE VIRTUALLY. NOVANT HEALTH MINT HILL MEDICAL CENTER HOSTED VIRTUAL MATERNITY TOURS. THESE TOURS OFFERED A 60-MINUTE ONLINE TOUR OF THE MATERNITY CENTER AT NOVANT HEALTH MINT HILL MEDICAL CENTER. THE TOURS PROVIDED IN-DEPTH OVERVIEWS OF THE LABOR AND POSTPARTUM FACILITIES WHILE ALSO EDUCATING PARTICIPANTS ON LOGISTICS, SUCH AS PARKING, ADMISSION, VISITING AND SECURITY POLICIES. OPTIONS AVAILABLE FOR LABOR AND BIRTH WERE DISCUSSED AS WELL. NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER PRIORITIZED OUTREACH THROUGH MULTI-TIERED OUTREACH EFFORTS TO MEMBERS OF THE SPANISH-LANGUAGE COMMUNITY. THESE EFFORTS INCLUDED HISPANIC OUTREACH HEALTH EDUCATION MEETINGS AND PROGRAMMING THROUGH HEALTH PROMOTERS, LATINO FAITH AND HEALTH COALITION AND SPANISH RADIO PROGRAMMING, WHERE TOPICS INCLUDED ADVANCE CARE PLANNING, BACK TO SCHOOL, COVID-19 AND VACCINES, SPORTS INJURIES, HANDS-ONLY CPR, HEART HEALTH, STROKE AWARENESS, MEDICAID CHANGES, MENTAL HEALTH, AND STRENGTHENING YOUR IMMUNE SYSTEM. NOVANT HEALTH ROWAN MEDICAL CENTER PROVIDED EDUCATIONAL PROGRAMS ON AN ARRAY OF TOPICS. TOPICS INCLUDED WERE NEW TENEX/TENJET TREATMENTS, BREAST CANCER AWARENESS, FOOT CARE FOR DIABETES, CARPAL TUNNEL SYNDROME, COMMON CAUSES OF HAND PAIN, PEDIATRIC CARDIOLOGY AWARENESS, STROKE EDUCATION, AND SPORTS INJURY PREVENTION. GREATER WINSTON SALEM MARKET: NOVANT HEALTH CLEMMONS MEDICAL CENTER FOCUSED ON ADDRESSING HOUSING AND FOOD INSECURITY ALONG WITH THE BLOOD SHORTAGE THROUGH ITS IN-KIND DONATIONS FOR HEALTH AND BASIC NEEDS. HOME CARE PACKAGES, BLOOD DRIVE DONATIONS, AND FOOD DONATIONS WERE THE KEY AREAS. NOVANT HEALTH KERNERSVILLE MEDICAL CENTER FOCUSED ON FOOD INSECURITY THROUGH ITS PRIORITIZATION OF IN-KIND DONATIONS FROM A FOOD DRIVE. NOVANT HEALTH MEDICAL PARK HOSPITAL PROVIDED FREE ACCESS THAT ENABLED COMMUNITY MEMBERS TO SEARCH FOR FREE OR, AT A REDUCED COST, RESOURCES LOCATED WITHIN THE COMMUNITY; WE WERE ABLE TO PROVIDE FREE ACCESS BY COVERING THE ANNUAL FEES THAT COMMUNITY MEMBERS WOULD HAVE OTHERWISE HAD TO PAY THROUGH MYCOMMUNITY PLATFORM. |
| FORM 990, PI, L1: CONTINUED |
NOVANT HEALTH THOMASVILLE MEDICAL CENTER PROVIDED THE COMMUNITY WITH SUPPORT THROUGH ITS ROBUST HEALTH EDUCATION PROGRAMS. THESE PROGRAMS INCLUDED ADVANCE DIRECTIVES PLANNING, COPING WITH GRIEF DURING THE HOLIDAYS, BREAST CANCER, HANDS ONLY CPR, CORELIFE AND DIABETES MANAGEMENT, BALANCE AND FALLS, EARLY HEART ATTACK CARE, INTRODUCTION TO HEART FAILURE, CHEST PAINS IN ADULTS, ATHEROSCLEROTIC DISEASE, ALZHEIMER'S, EPILEPSY, DEPRESCRIBING MEDICATIONS, HEALTHY AGING, ADVOCACY FOR YOUR OWN HEALTH AND CARE, IMPORTANCE OF SLEEP, SLEEP MEDICINE, AND RECOGNIZING SIGNS OF STROKE. NOVANT HEALTH AND CORELIFE - PARTNERED WITH THIS NATIONALLY RECOGNIZED HEALTHCARE ORGANIZATION TO SERVE PATIENTS WHO WANT TO GET TO A HEALTHY WEIGHT TO ADDRESS MEDICAL CONDITIONS THAT KEEP THEM FROM LIVING A FULL LIFE. THE CORELIFE NOVANT HEALTH CARE MODEL GIVES PATIENTS A PERSONAL WELLNESS PLAN THAT SUPPORTS THEM WITH ATTENTION, CARE, EDUCATION AND SELF-ACCOUNTABILITY. THIS MODEL INCLUDES DIRECT MANAGEMENT AND COORDINATION OF FIVE KEY ON-SITE SERVICES: MEDICAL, NUTRITION, EXERCISE, BEHAVIOR AND APPLIED HEALTH SIGNALS. SERVICES ARE CURRENTLY OFFERED AT NINE LOCATIONS. NOVANT HEALTH IS COMMITTED TO SUPPORTING THE COMMUNITIES IT SERVES THROUGH CHARITABLE CONTRIBUTIONS TO COMMUNITY-BASED PROGRAMS THAT IMPROVE HEALTH EQUITY AND UPWARD MOBILITY FOR THOSE WHO NEED IT MOST. TOWARD THAT GOAL, WE INVEST IN COMMUNITY-BASED PROGRAMS THAT ALIGN WITH OUR TWO INVESTMENT PRIORITIES OF DEVELOPING HEALTHY COMMUNITIES AND EXPANDING OPPORTUNITIES FOR EDUCATION. NEW TECHNOLOGY & SERVICES IN 2021, NOVANT HEALTH EXPANDED THE PILOT PROGRAM APP OF MYCHART BEDSIDE FROM THREE TO 12 HOSPITALS ACROSS THE COMMUNITIES IT SERVES. MYCHART BEDSIDE IS AN EXTENSION OF NOVANT HEALTH'S PATIENT PORTAL, MYCHART, AND ALLOWS PATIENTS TO ACCESS THEIR HEALTH INFORMATION ON A NURSING UNIT TABLET OR FROM THEIR OWN MOBILE DEVICE WHILE IN THE HOSPITAL AND ALLOWS PATIENTS TO VIEW VITALS, LABS AND MEDICATIONS, ACCESS EDUCATION MATERIALS, VIEW AND CHAT WITH THE CARE TEAM AND VIEW SCHEDULED EVENTS, SUCH AS AN UPCOMING SURGERY. AS A RESULT OF SIGNIFICANT CLINICAL RESEARCH INVESTMENTS, THE NOVANT HEALTH CANCER INSTITUTE BEGAN FIRST-IN-HUMAN CLINICAL TRIALS IN 2021, ENROLLING THE WORLD'S FIRST PATIENT IN A TRIAL EVALUATING A NEW DRUG FOR TREATMENT OF NON-HODGKIN'S LYMPHOMA. ADDITIONALLY, THE FOOD AND DRUG ADMINISTRATION GRANTED APPROVAL TO NEARLY 60 NOVEL DRUGS AND THERAPEUTIC AGENTS FOR CANCER IN 2021. THE NOVANT HEALTH CANCER INSTITUTE AND CLINICAL RESEARCH TEAM WORKED WITH NEARLY HALF OF THE AGENTS INVOLVED IN THESE BREAKTHROUGH APPROVALS, ADVANCING HEALING FOR PATIENTS ACROSS THE REGION. NOVANT HEALTH ALSO INVESTED IN PRECISION RADIATION ONCOLOGY, BECOMING THE FIRST HEALTH SYSTEM IN THE REGION TO OFFER HYPERARC RADIOSURGERY. HYPERARC TECHNOLOGY ALLOWS FOR THE TREATMENT OF MULTIPLE TUMORS SIMULTANEOUSLY, REDUCING TREATMENT TIME BY NEARLY 50%. IN SEPTEMBER 2021, NOVANT HEALTH LAUNCHED COVID CARE AT HOME, A DIGITAL PROGRAM DESIGNED TO HELP RELIEVE PRESSURE ON ACUTE CARE FACILITIES, PREVENT OR DETECT EARLIER THE NEED FOR READMISSION AND PROVIDE BETTER CONTINUITY OF CARE FOR PATIENTS. COVID CARE AT HOME IDENTIFIES PATIENTS UNDERGOING COVID-19 TREATMENT WHO MAY SAFELY TRANSITION TO HOME CARE, DISCHARGING THEM WITH ON-DEMAND VIRTUAL CARE FOLLOW-UP APPOINTMENTS AND IN-HOME SUPPORT. COVID CARE AT HOME HAS SERVED MORE THAN 150 PATIENTS SINCE SEPTEMBER 2021 ACROSS THE SYSTEM. OFFERING GREATER ACCESS TO PEDIATRIC SPECIALTY CARE: NOVANT HEALTH HAS EXPANDED ITS RELATIONSHIP WITH UNIVERSITY OF NORTH CAROLINA ("UNC") HEALTH AND UNC SCHOOL OF MEDICINE. THROUGH THAT PARTNERSHIP, NOVANT HEALTH MEDICAL GROUP IS WORKING TO IMPROVE ACCESS TO HIGH-QUALITY OUTPATIENT PEDIATRIC SPECIALTY CARE AVAILABLE LOCALLY THROUGH NOVANT HEALTH UNC CHILDREN'S. NEW CHILDREN'S EMERGENCY SERVICES: IN 2021, CONSTRUCTION BEGAN ON A 5,000 SQUARE-FOOT CHILDREN'S EMERGENCY SERVICES CENTER AT NOVANT HEALTH HUNTERSVILLE MEDICAL CENTER. THIS WILL INCLUDE 9 PRIVATE TREATMENT ROOMS, A TRIAGE ROOM, ADVANCED MEDICAL EQUIPMENT SPECIFICALLY DESIGNED TO TREAT CHILDREN, A FAMILY CONSULTATION ROOM, A TREATMENT ROOM FOR MINOR EMERGENCIES AND SLEEP CHAIRS FOR LATE-NIGHT EMERGENCIES. THE NEW CHILD-FRIENDLY EMERGENCY SERVICES SPACE WAS MADE POSSIBLE BY A $2.4 MILLION INVESTMENT FROM THE MARTIN TRUEX JR. FOUNDATION. "SECOND SET OF EYES" TECHNOLOGY DEPLOYED: THROUGHOUT THE NOVANT HEALTH SYSTEM, AIDOC AI TECHNOLOGY IS BEING USED AS A "SECOND SET OF EYES" FOR RADIOLOGISTS TO DETECT ABNORMALITIES. IT IS USED FOR ALL PATIENTS RECEIVING A COMPUTERIZED TOMOGRAPHY ("CT") SCAN THAT INCLUDES THE BRAIN OR CHEST TO FIND INTRACEREBRAL HEMORRHAGE ("ICH"), PULMONARY EMBOLISM ("PE") OR INCIDENTAL PE. AIDOC DELIVERS THE MOST COMPREHENSIVE AND WIDELY-USED PORTFOLIO OF AI SOLUTIONS, SUPPORTING PROVIDERS BY FLAGGING PATIENTS WITH SUSPECTED ACUTE CONDITIONS IN REAL-TIME, EXPEDITING PATIENT TREATMENT AND IMPROVING QUALITY OF CARE. NEW CT SCAN SUITE: NOVANT HEALTH THOMASVILLE MEDICAL CENTER BEGAN CONSTRUCTION ON A $1.5 MILLION PROJECT FOR A NEW CT SCAN SUITE THAT WILL UPGRADE EXISTING CT TECHNOLOGY, BRINGING A SECOND 128 SLICE CT SCANNER TO THE FACILITY. CT SCANS COMBINE A SERIES OF X-RAY IMAGES TAKEN FROM DIFFERENT ANGLES AROUND YOUR BODY AND USES COMPUTER PROCESSING TO CREATE CROSS-SECTIONAL IMAGES (SLICES) OF THE BONES, BLOOD VESSELS AND SOFT TISSUES INSIDE YOUR BODY. CT SCAN IMAGES PROVIDE MORE-DETAILED INFORMATION THAN PLAIN X-RAYS DO. THE NEW CT SCANNER WILL ENABLE US TO OFFER ADDITIONAL PROCEDURES LOCALLY. THE IMAGE RECONSTRUCTION SOFTWARE ALLOWS FOR UP TO A 60% RADIATION DOSE REDUCTION FOR SOME PATIENTS. AUTOMATED TECHNOLOGY ALLOWS THE TECHNOLOGIST TO SPEND LESS TIME AT THE MACHINE AND MORE TIME WITH THE PATIENT. THE 128-SLICE CT SCANNER ALLOWS FOR FAST SCANNING SPEED WHICH REDUCES THE NEED FOR PATIENTS TO HOLD THEIR BREATH. THIS IS ESPECIALLY CRITICAL FOR IMAGING TRAUMA, ELDERLY AND PEDIATRIC PATIENTS. ADDITIONALLY, PATIENT-FRIENDLY DESIGN ALLOWS FOR EXCELLENT ACCESS AND PATIENT POSITIONING. ADVANCES IN PROSTATE GLAND ENLARGEMENT: NOVANT HEALTH ROWAN MEDICAL CENTER BEGAN USING UROLIFT TO TREAT PROSTATE GLAND ENLARGEMENT. THE UROLIFT SYSTEM LIFTS AND HOLDS THE ENLARGED PROSTATE TISSUE OUT OF THE WAY SO IT NO LONGER BLOCKS THE URETHRA. IT IS THE ONLY TRANSURETHRAL BENIGN PROSTATIC HYPERPLASIA ("BPH") TREATMENT THAT DOES NOT REQUIRE ONGOING MEDICATION, HEATING, CUTTING OR REMOVAL OF THE PROSTATE TISSUE. THE PROCEDURE CAN BE DONE IN AN OUTPATIENT OR INPATIENT SETTING AND UNDER GENERAL OR LOCAL ANESTHESIA. PATIENTS TYPICALLY CAN RETURN HOME THE SAME DAY WITHOUT A CATHETER AND EXPERIENCE RAPID SYMPTOM RELIEF AND RECOVERY WITH LOW COMPLICATION RATES. COMMUNITY BENEFIT REPORT HTTPS://WWW.NOVANTHEALTH.ORG/HOME/ABOUT-US/COMMUNITY-ENGAGEMENT/OUR-IMPA CT.ASPX THE COMMUNITY BENEFIT REPORT, REFERRED TO AS A COMMUNITY IMPACT REPORT, PREPARED BY NOVANT HEALTH IS A SYSTEM-WIDE REPORT THAT INCLUDES QUALITATIVE AND QUANTITATIVE INFORMATION. PLEASE NOTE THAT THE NUMERIC DATA IN THIS REPORT IS NOT BASED UPON THE FORM 990, SCHEDULE H CRITERIA, BUT RATHER IT HAS BEEN PREPARED IN ACCORDANCE WITH THE NORTH CAROLINA HEALTHCARE ASSOCIATION REPORTING GUIDELINES. IT SHOULD NOT BE RELIED UPON AS THE ORGANIZATION'S FORM 990, SCHEDULE H COMMUNITY BENEFIT REPORT, ITS COMMUNITY HEALTH NEEDS ASSESSMENT OR COMMUNITY BENEFIT IMPLEMENTATION STRATEGY. IN THIS REPORT, THE NOVANT HEALTH SYSTEM'S COMMUNITY BENEFIT WAS APPROXIMATELY $1,124,000,000, INCLUDING $193,000,000 IN FINANCIAL ASSISTANCE FOR 2021. |
| FORM 990, PIII, L4B, DESCRIPTION OF PROGRAM SERVICE: |
IN FEBRUARY 2021, NEW HANOVER REGIONAL MEDICAL CENTER BECAME PART OF NOVANT HEALTH. NEW HANOVER REGIONAL MEDICAL CENTER'S AFFILIATION WITH THE UNIVERSITY OF NORTH CAROLINA AT CHAPEL HILL SCHOOL OF MEDICINE ALLOWED NOVANT HEALTH TO SUBSTANTIALLY EXPAND ITS RESIDENCY PROGRAMS: PHARMACY RESIDENCY, GRADUATE MEDICAL EDUCATION, AND CLINICAL PASTORAL EDUCATION PROGRAM. SOUTH EAST AREA HEALTH EDUCATION CENTER PROVIDES ADMINISTRATIVE OVERSIGHT OF THE FOUR ACCREDITED GRADUATE MEDICAL EDUCATION PROGRAMS: - INTERNAL MEDICINE - GENERAL SURGERY - OBSTETRICS AND GYNECOLOGY - FAMILY MEDICINE IN ADDITION TO PRIVATE PRACTICING PHYSICIANS WHO ACTIVELY PARTICIPATE IN THESE GRADUATE MEDICAL EDUCATION PROGRAMS, THERE IS A FULL-TIME FACULTY CONSISTING OF MEMBERS OF THE UNIVERSITY OF NORTH CAROLINA AT CHAPEL HILL SCHOOL OF MEDICINE THAT ARE PERMANENTLY BASED IN WILMINGTON WITH THE RESPONSIBILITY FOR THE TEACHING PROGRAMS AT NEW HANOVER REGIONAL MEDICAL CENTER. |
| FORM 990, PART VI, SECTION A, LINE 2 |
FORM 990, PART VI, SECTION A, LINE 2: FAMILY AND/OR BUSINESS RELATIONSHIPS BUSINESS RELATIONSHIP CARL ARMATO FRED HARGETT JESSE CURETON |
| FORM 990, PART VI, SECTION A, LINE 4 |
THE NOVANT HEALTH, INC. ("NH") BYLAWS WERE AMENDED IN 2021 TO REFLECT CHANGES RELATED TO NH'S WITHDRAWAL AS A MEMBER OF NOVANT HEALTH UVA HEALTH SYSTEM, INCLUDING THE REMOVAL OF THE REQUIREMENT TO APPOINT TO THE NH BOARD A MEMBER WHO IS A MEMBER OF THE BOARD OF TRUSTEES OF THE PRINCE WILLIAM HEALTH SYSTEM. |
| FORM 990, PART VI, SECTION B, LINE 11B |
FORM 990, PART VI, SECTION B, LINE 11: ORGANIZATION'S PROCESS TO REVIEW FORM 990 THE AUDIT AND COMPLIANCE COMMITTEE OF THE NOVANT HEALTH BOARD OF TRUSTEES ("THE COMMITTEE") HAS RESPONSIBILITY FOR OVERSEEING THE ORGANIZATION'S TAX MATTERS. THE BOARD OF TRUSTEES HAS DELEGATED THE REVIEW OF THE FORM 990 TO THE COMMITTEE. THE COMMITTEE IS THE REVIEW BODY FOR ALL OF THE FORM 990S FILED FOR ORGANIZATIONS WITHIN THE NOVANT HEALTH SYSTEM. THE COMMITTEE MEETS BEFORE THE FORM 990S ARE FILED WITH THE IRS AND AFTER ALL BOARD MEMBERS HAVE RECEIVED A COPY OF THE FORM 990 AND A SUMMARY OF ITS CONTENTS. THE VICE PRESIDENT OF TAX AND LEGAL COUNSEL ATTEND THE MEETING TO ANSWER ANY QUESTIONS AND ADDRESS ANY SIGNIFICANT DISCLOSURES WITHIN THE FORM 990. |
| FORM 990, PART VI, SECTION B, LINE 12C |
FORM 990, PART VI, SECTION B, LINE 12C: MONITORING AND ENFORCEMENT OF COI THE ORGANIZATION'S TRUSTEE CONFLICT OF INTEREST POLICY APPLIES TO ALL TRUSTEES, PRINCIPAL OFFICERS OR MEMBERS OF A COMMITTEE WITH BOARD DELEGATED POWERS INCLUDING ANY APPLICABLE DISREGARDED ENTITIES. ALL TRUSTEES ARE SENT AN ANNUAL DISCLOSURE QUESTIONNAIRE. THE TRUSTEE ANNUAL DISCLOSURE QUESTIONNAIRES ARE REVIEWED BY THE COMPLIANCE DEPARTMENT. WITH RESPECT TO PARTICULAR TRANSACTIONS THAT COME BEFORE THE BOARD, THE CONFLICT OF INTEREST POLICY WOULD BE FOLLOWED. THE POTENTIAL CONFLICT OF INTEREST WOULD BE DISCLOSED BY THE BOARD MEMBER BEFORE A VOTE ON THE TRANSACTION AND THE REST OF THE BOARD WOULD DETERMINE WHETHER A CONFLICT OF INTEREST EXISTS. IF THE REST OF THE BOARD DETERMINED THAT A CONFLICT OF INTEREST EXISTED THEN THE BOARD MEMBER WITH THE CONFLICT OF INTEREST WOULD NOT PARTICIPATE IN THE DELIBERATIONS AND VOTE. |
| FORM 990, PART VI, SECTION B, LINE 15 |
FORM 990, PART VI, SECTION B, LINE 15A: COMPENSATION PROCESS FOR TOP OFFICIAL NOVANT HEALTH, INC. IS THE PARENT ORGANIZATION OF AN INTEGRATED HEALTHCARE SYSTEM COLLECTIVELY REFERRED TO AS "NOVANT HEALTH." INDEPENDENT AND DISINTERESTED MEMBERS OF THE NOVANT HEALTH, INC. BOARD OF TRUSTEES (WHO COMPRISE THE COMPENSATION AND LEADERSHIP COMMITTEE OF THE BOARD) REVIEW, APPROVE, AND OVERSEE ALL ASPECTS OF COMPENSATION AND BENEFITS FOR NOVANT HEALTH, INC.'S CEO. THE COMMITTEE WORKS WITH AN INDEPENDENT COMPENSATION CONSULTANT AND USES THIRD PARTY COMPARABILITY DATA FOR FUNCTIONALLY SIMILAR POSITIONS AT SIMILARLY SITUATED ORGANIZATIONS TO ENSURE THAT TOTAL COMPENSATION INCLUDING BENEFITS IS REASONABLE. THE COMMITTEE REVIEWS AND APPROVES CEO COMPENSATION AND BENEFITS ANNUALLY, CONSISTENT WITH THE WRITTEN EXECUTIVE COMPENSATION PHILOSOPHY OF NOVANT HEALTH, AND IN A MANNER THAT QUALIFIES FOR THE REBUTTABLE PRESUMPTION OF REASONABLENESS, THEREBY ASSURING THAT TOTAL COMPENSATION AND BENEFITS PROVIDED IS REASONABLE. FORM 990, PART VI, SECTION B, LINE 15B: COMPENSATION PROCESS FOR OFFICERS NOVANT HEALTH, INC. IS THE PARENT ORGANIZATION OF AN INTEGRATED HEALTHCARE SYSTEM COLLECTIVELY REFERRED TO AS "NOVANT HEALTH." INDEPENDENT AND DISINTERESTED MEMBERS OF THE NOVANT HEALTH, INC. BOARD OF TRUSTEES (WHO COMPRISE THE COMPENSATION AND LEADERSHIP COMMITTEE OF THE BOARD) REVIEW, APPROVE, AND OVERSEE ALL ASPECTS OF COMPENSATION AND BENEFITS FOR CERTAIN EXECUTIVES ("EXECUTIVES") SERVING AS OFFICERS OR KEY EMPLOYEES FOR NOVANT HEALTH ENTITIES. THE COMMITTEE WORKS WITH AN INDEPENDENT COMPENSATION CONSULTANT AND USES THIRD PARTY COMPARABILITY DATA FOR FUNCTIONALLY SIMILAR POSITIONS AT SIMILARLY SITUATED ORGANIZATIONS TO ENSURE THAT TOTAL COMPENSATION AND BENEFITS FOR EACH EXECUTIVE IS REASONABLE FOR THAT EXECUTIVE'S POSITION. THE COMMITTEE REVIEWS AND APPROVES EXECUTIVE COMPENSATION AND BENEFITS ANNUALLY, CONSISTENT WITH THE WRITTEN EXECUTIVE COMPENSATION PHILOSOPHY OF NOVANT HEALTH, AND IN A MANNER THAT QUALIFIES FOR THE REBUTTABLE PRESUMPTION OF REASONABLENESS, THEREBY ASSURING THAT TOTAL COMPENSATION AND BENEFITS PROVIDED TO EACH EXECUTIVE IS REASONABLE. |
| FORM 990, PART VI, SECTION C, LINE 19 |
FORM 990, PART VI, SECTION C, LINE 19: GOVERNING DOCUMENTS DISCLOSURE THE AUDITED CONSOLIDATED FINANCIAL STATEMENTS CONTAINING ALL ORGANIZATIONS IN THE NOVANT HEALTH SYSTEM ARE POSTED TO THE NOVANT HEALTH WEBSITE. THE GOVERNING DOCUMENTS AND CONFLICT OF INTEREST POLICY ARE NOT AVAILABLE TO THE PUBLIC. |
| FORM 990, PART VII, SECTION A LINE 1A |
STEVENS, SHELBOURN PRESIDENT & COO NHBMC (1/1/21-4/30/21); PRES & COO COASTAL & NHNHRMC (EFF 5/1/21) |
| FORM 990, PART IX, LINE 11G |
OUTSIDE SERVICES: PROGRAM SERVICE EXPENSES 26,306,341. MANAGEMENT AND GENERAL EXPENSES 29,936,719. FUNDRAISING EXPENSES 0. TOTAL EXPENSES 56,243,060. TRANSCRIPTION SERVICES: PROGRAM SERVICE EXPENSES 20,830. MANAGEMENT AND GENERAL EXPENSES 0. FUNDRAISING EXPENSES 0. TOTAL EXPENSES 20,830. CONTRACTED SERVICES: PROGRAM SERVICE EXPENSES 77,375,738. MANAGEMENT AND GENERAL EXPENSES 46,417,996. FUNDRAISING EXPENSES 0. TOTAL EXPENSES 123,793,734. COLLECTION SERVICE: PROGRAM SERVICE EXPENSES 0. MANAGEMENT AND GENERAL EXPENSES 9,024,688. FUNDRAISING EXPENSES 0. TOTAL EXPENSES 9,024,688. CREDENTIALING FEES: PROGRAM SERVICE EXPENSES 98,422. MANAGEMENT AND GENERAL EXPENSES 31,080. FUNDRAISING EXPENSES 0. TOTAL EXPENSES 129,502. RECRUITMENT: PROGRAM SERVICE EXPENSES 4,342,470. MANAGEMENT AND GENERAL EXPENSES 1,371,306. FUNDRAISING EXPENSES 0. TOTAL EXPENSES 5,713,776. REFERRALS: PROGRAM SERVICE EXPENSES 106. MANAGEMENT AND GENERAL EXPENSES 33. FUNDRAISING EXPENSES 0. TOTAL EXPENSES 139. PROFESSIONAL PHYSICIAN SERVICES: PROGRAM SERVICE EXPENSES 37,270,812. MANAGEMENT AND GENERAL EXPENSES 0. FUNDRAISING EXPENSES 0. TOTAL EXPENSES 37,270,812. FOOD SERVICE: PROGRAM SERVICE EXPENSES 4,355,461. MANAGEMENT AND GENERAL EXPENSES 0. FUNDRAISING EXPENSES 0. TOTAL EXPENSES 4,355,461. |
| FORM 990, PART IX, LINE 6: COMPENSATION OF DISQUALIFIED PERSONS |
THE AMOUNTS REPORTED HERE INCLUDE AMOUNTS ATTRIBUTABLE TO DISQUALIFIED PERSONS (DQPS) AS DEFINED IN THE INSTRUCTIONS, BUT NOW ALSO INCLUDE AMOUNTS ATTRIBUTABLE TO INDIVIDUALS WHO MAY NOT DEFINITIVELY BE CONSIDERED DQPS UNDER THE 4958 RULES. WE HAVE OPTED TO TAKE A MORE EXPANSIVE APPROACH AS TO WHO MAY BE CONSIDERED A DQP AND REPORT THEM HERE AS WELL. |
| FORM 990, PART XI, LINE 9: |
CONTRIBUTIONS -69,867. JOC DIVESTITURE 90,606,272. DERIVATIVES/SWAP 2,983,448. AFFILIATE TRANSFER 82,151,945. INVESTMENT ADJUSTMENT 81,161. FASB/ACCOUNTING CHANGES 1,076,020. NEW HANOVER ACQUISITION 1,485,206,987. RETURN OF CAPITAL 3,040,592. CAPITAL CONTRIBUTION -16,570,564. PARTNERSHIPS -1,539,966. |
Attach to Form 990 or 990-EZ.