SCHEDULE H
(Form 990)
Department of the Treasury
Internal Revenue Service
Hospitals
MediumBullet Complete if the organization answered "Yes" on Form 990, Part IV, question 20.
MediumBullet Attach to Form 990.
MediumBullet Go to www.irs.gov/Form990EZ for instructions and the latest information.
OMB No. 1545-0047
2021
Open to Public Inspection
Name of the organization
KNOXVILLE COMMUNITY HOSPITAL INC
 
Employer identification number

42-1087612
Part I
Financial Assistance and Certain Other Community Benefits at Cost
Yes
No
1a
Did the organization have a financial assistance policy during the tax year? If "No," skip to question 6a . . . .
1a
Yes
 
b
If "Yes," was it a written policy? ......................
1b
Yes
 
2
If the organization had multiple hospital facilities, indicate which of the following best describes application of the financial assistance policy to its various hospital facilities during the tax year.
3
Answer the following based on the financial assistance eligibility criteria that applied to the largest number of the organization's patients during the tax year.
a
Did the organization use Federal Poverty Guidelines (FPG) as a factor in determining eligibility for providing free care?
If "Yes," indicate which of the following was the FPG family income limit for eligibility for free care:
3a
 
No
%
b
Did the organization use FPG as a factor in determining eligibility for providing discounted care? If "Yes," indicate
which of the following was the family income limit for eligibility for discounted care: . . . . . . . .
3b
Yes
 
%
c
If the organization used factors other than FPG in determining eligibility, describe in Part VI the criteria used for determining eligibility for free or discounted care. Include in the description whether the organization used an asset test or other threshold, regardless of income, as a factor in determining eligibility for free or discounted care.
4
Did the organization's financial assistance policy that applied to the largest number of its patients during the tax year provide for free or discounted care to the "medically indigent"? . . . . . . . . . . . . .

4

Yes

 
5a
Did the organization budget amounts for free or discounted care provided under its financial assistance policy during
the tax year? . . . . . . . . . . . . . . . . . . . . . . .

5a

Yes

 
b
If "Yes," did the organization's financial assistance expenses exceed the budgeted amount? . . . . . .
5b
Yes
 
c
If "Yes" to line 5b, as a result of budget considerations, was the organization unable to provide free or discountedcare to a patient who was eligibile for free or discounted care? . . . . . . . . . . . . .
5c
 
No
6a
Did the organization prepare a community benefit report during the tax year? . . . . . . . . .
6a
Yes
 
b
If "Yes," did the organization make it available to the public? . . . . . . . . . . . . .
6b
Yes
 
Complete the following table using the worksheets provided in the Schedule H instructions. Do not submit these worksheets with the Schedule H.
7
Financial Assistance and Certain Other Community Benefits at Cost
Financial Assistance and
Means-Tested
Government Programs
(a) Number of activities or programs (optional) (b) Persons served (optional) (c) Total community benefit expense (d) Direct offsetting revenue (e) Net community benefit expense (f) Percent of total expense
a Financial Assistance at cost
(from Worksheet 1) . . .
    99,742   99,742 0.240 %
b Medicaid (from Worksheet 3, column a) . . . . .     5,682,954 4,273,878 1,409,076 3.390 %
c Costs of other means-tested government programs (from Worksheet 3, column b) . .            
d Total Financial Assistance and Means-Tested Government Programs . . . . .     5,782,696 4,273,878 1,508,818 3.630 %
Other Benefits
e Community health improvement services and community benefit operations (from Worksheet 4).     4,628 1,725 2,903 0.010 %
f Health professions education (from Worksheet 5) . . .     255,977 6,250 249,727 0.600 %
g Subsidized health services (from Worksheet 6) . . . .            
h Research (from Worksheet 7) .            
i Cash and in-kind contributions for community benefit (from Worksheet 8) . . . .     57,885 0 57,885 0.140 %
j Total. Other Benefits . .     318,490 7,975 310,515 0.750 %
k Total. Add lines 7d and 7j .     6,101,186 4,281,853 1,819,333 4.380 %
For Paperwork Reduction Act Notice, see the Instructions for Form 990. Cat. No. 50192T Schedule H (Form 990) 2021
Schedule H (Form 990) 2021
Page
Part II
Community Building Activities Complete this table if the organization conducted any community building activities during the tax year, and describe in Part VI how its community building activities promoted the health of the communities it serves.
(a) Number of activities or programs (optional) (b) Persons served (optional) (c) Total community building expense (d) Direct offsetting
revenue
(e) Net community building expense (f) Percent of total expense
1 Physical improvements and housing            
2 Economic development     282 0 282 0 %
3 Community support     1,380 0 1,380 0 %
4 Environmental improvements            
5 Leadership development and
training for community members
           
6 Coalition building     266 0 266 0 %
7 Community health improvement advocacy     4,212 0 4,212 0.010 %
8 Workforce development            
9 Other     9,597 0 9,597 0.020 %
10 Total     15,737   15,737 0.030 %
Part III
Bad Debt, Medicare, & Collection Practices
Section A. Bad Debt Expense
Yes
No
1
Did the organization report bad debt expense in accordance with Healthcare Financial Management Association Statement No. 15? ..........................
1
 
No
2
Enter the amount of the organization's bad debt expense. Explain in Part VI the methodology used by the organization to estimate this amount. ......
2
3,343,873
3
Enter the estimated amount of the organization's bad debt expense attributable to patients eligible under the organization's financial assistance policy. Explain in Part VI the methodology used by the organization to estimate this amount and the rationale, if any, for including this portion of bad debt as community benefit. ......
3
0
4
Provide in Part VI the text of the footnote to the organization’s financial statements that describes bad debt expense or the page number on which this footnote is contained in the attached financial statements.
Section B. Medicare
5
Enter total revenue received from Medicare (including DSH and IME).....
5
14,062,655
6
Enter Medicare allowable costs of care relating to payments on line 5.....
6
13,949,049
7
Subtract line 6 from line 5. This is the surplus (or shortfall)........
7
113,606
8
Describe in Part VI the extent to which any shortfall reported in line 7 should be treated as community benefit.Also describe in Part VI the costing methodology or source used to determine the amount reported on line 6.Check the box that describes the method used:
Section C. Collection Practices
9a
Did the organization have a written debt collection policy during the tax year? ..........
9a
Yes
 
b
If "Yes," did the organization’s collection policy that applied to the largest number of its patients during the tax year
contain provisions on the collection practices to be followed for patients who are known to qualify for financial assistance? Describe in Part VI .........................

9b

Yes

 
Part IV
Management Companies and Joint Ventures(owned 10% or more by officers, directors, trustees, key employees, and physicians—see instructions)
(a) Name of entity (b) Description of primary
activity of entity
(c) Organization's
profit % or stock
ownership %
(d) Officers, directors,
trustees, or key
employees' profit %
or stock ownership %
(e) Physicians'
profit % or stock
ownership %
1
2
3
4
5
6
7
8
9
10
11
12
13
Schedule H (Form 990) 2021
Schedule H (Form 990) 2021
Page
Part VFacility Information
Section A. Hospital Facilities
(list in order of size from largest to smallest—see instructions)How many hospital facilities did the organization operate during the tax year?1Name, address, primary website address, and state license number (and if a group return, the name and EIN of the subordinate hospital organization that operates the hospital facility)
Licensed Hospital General Medical and Surgical Children's Hospital Teaching Hospital Critical Access Hospital Research Facility ER-24Hours ER-Other Other (describe) Facility reporting group
1 KNOXVILLE COMMUNITY HOSP INC & CLINICS
1002 S LINCOLN STREET
KNOXVILLE,IA50138
WWW.KNOXVILLEHOSPITAL.ORG
630031H
X X     X   X      
Schedule H (Form 990) 2021
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Schedule H (Form 990) 2021
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Part VFacility Information (continued)

Section B. Facility Policies and Practices

(Complete a separate Section B for each of the hospital facilities or facility reporting groups listed in Part V, Section A)
KNOXVILLE COMMUNITY HOSPITAL INC
Name of hospital facility or letter of facility reporting group  
Line number of hospital facility, or line numbers of hospital facilities in a facility
reporting group (from Part V, Section A):
1
Yes No
Community Health Needs Assessment
1 Was the hospital facility first licensed, registered, or similarly recognized by a state as a hospital facility in the current tax year or the immediately preceding tax year?........................ 1   No
2 Was the hospital facility acquired or placed into service as a tax-exempt hospital in the current tax year or the immediately preceding tax year? If “Yes,” provide details of the acquisition in Section C............... 2   No
3 During the tax year or either of the two immediately preceding tax years, did the hospital facility conduct a community health needs assessment (CHNA)? If "No," skip to line 12...................... 3 Yes  
If "Yes," indicate what the CHNA report describes (check all that apply):
a
b
c
d
e
f
g
h
i
j
4 Indicate the tax year the hospital facility last conducted a CHNA: 20 21
5 In conducting its most recent CHNA, did the hospital facility take into account input from persons who represent the broad interests of the community served by the hospital facility, including those with special knowledge of or expertise in public health? If "Yes," describe in Section C how the hospital facility took into account input from persons who represent the community, and identify the persons the hospital facility consulted ................. 5 Yes  
6 a Was the hospital facility’s CHNA conducted with one or more other hospital facilities? If "Yes," list the other hospital facilities in Section C.................................. 6a   No
b Was the hospital facility’s CHNA conducted with one or more organizations other than hospital facilities?” If “Yes,” list the other organizations in Section C. ............................ 6b   No
7 Did the hospital facility make its CHNA report widely available to the public?.............. 7 Yes  
If "Yes," indicate how the CHNA report was made widely available (check all that apply):
a
b
c
d
8 Did the hospital facility adopt an implementation strategy to meet the significant community health needs
identified through its most recently conducted CHNA? If "No," skip to line 11. ..............
8 Yes  
9 Indicate the tax year the hospital facility last adopted an implementation strategy: 20 21
10 Is the hospital facility's most recently adopted implementation strategy posted on a website?......... 10 Yes  
a If "Yes" (list url): WWW.KNOXVILLEHOSPITAL.ORG
b If "No," is the hospital facility’s most recently adopted implementation strategy attached to this return? ...... 10b    
11 Describe in Section C how the hospital facility is addressing the significant needs identified in its most recently conducted CHNA and any such needs that are not being addressed together with the reasons why such needs are not being addressed.
12a Did the organization incur an excise tax under section 4959 for the hospital facility's failure to conduct a CHNA as required by section 501(r)(3)?............................... 12a   No
b If "Yes" on line 12a, did the organization file Form 4720 to report the section 4959 excise tax?........ 12b    
c If "Yes" on line 12b, what is the total amount of section 4959 excise tax the organization reported on Form 4720 for all of its hospital facilities? $  

Schedule H (Form 990) 2021
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Schedule H (Form 990) 2021
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Part VFacility Information (continued)

Financial Assistance Policy (FAP)
KNOXVILLE COMMUNITY HOSPITAL INC
Name of hospital facility or letter of facility reporting group  
Yes No
Did the hospital facility have in place during the tax year a written financial assistance policy that:
13 Explained eligibility criteria for financial assistance, and whether such assistance included free or discounted care? 13 Yes  
If “Yes,” indicate the eligibility criteria explained in the FAP:
a
b
c
d
e
f
g
h
14 Explained the basis for calculating amounts charged to patients?................. 14 Yes  
15 Explained the method for applying for financial assistance?................... 15 Yes  
If “Yes,” indicate how the hospital facility’s FAP or FAP application form (including accompanying instructions) explained the method for applying for financial assistance (check all that apply):
a
b
c
d
e
16 Was widely publicized within the community served by the hospital facility?........ 16 Yes  
If "Yes," indicate how the hospital facility publicized the policy (check all that apply):
a
WWW.KNOXVILLEHOSPITAL.ORG/BILLING-INFORMATION-POLICIES/BILLING-PAYMENTS
b
WWW.KNOXVILLEHOSPITAL.ORG/BILLING-INFORMATION-POLICIES/BILLING-PAYMENTS
c
d
e
f
g
h
i
j
Schedule H (Form 990) 2021
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Schedule H (Form 990) 2021
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Part VFacility Information (continued)

Billing and Collections
KNOXVILLE COMMUNITY HOSPITAL INC
Name of hospital facility or letter of facility reporting group  
Yes No
17 Did the hospital facility have in place during the tax year a separate billing and collections policy, or a written financial assistance policy (FAP) that explained all of the actions the hospital facility or other authorized party may take upon nonpayment?.................................. 17 Yes  
18 Check all of the following actions against an individual that were permitted under the hospital facility's policies during the tax year before making reasonable efforts to determine the individual’s eligibility under the facility’s FAP:
a
b
c
d
e
f
19 Did the hospital facility or other authorized party perform any of the following actions during the tax year before making reasonable efforts to determine the individual’s eligibility under the facility’s FAP?............ 19   No
If "Yes," check all actions in which the hospital facility or a third party engaged:
a
b
c
d
e
20 Indicate which efforts the hospital facility or other authorized party made before initiating any of the actions listed (whether or not checked) in line 19. (check all that apply):
a
b
c
d
e
f
Policy Relating to Emergency Medical Care
21 Did the hospital facility have in place during the tax year a written policy relating to emergency medical care that required the hospital facility to provide, without discrimination, care for emergency medical conditions to individuals regardless of their eligibility under the hospital facility’s financial assistance policy?.................. 21 Yes  
If "No," indicate why:
a
b
c
d
Schedule H (Form 990) 2021
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Schedule H (Form 990) 2021
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Part VFacility Information (continued)

Charges to Individuals Eligible for Assistance Under the FAP (FAP-Eligible Individuals)
KNOXVILLE COMMUNITY HOSPITAL INC
Name of hospital facility or letter of facility reporting group  
Yes No
22 Indicate how the hospital facility determined, during the tax year, the maximum amounts that can be charged to FAP-eligible individuals for emergency or other medically necessary care.
a
b
c
d
23 During the tax year, did the hospital facility charge any FAP-eligible individual to whom the hospital facility provided emergency or other medically necessary services more than the amounts generally billed to individuals who had insurance covering such care? ............................... 23   No
If "Yes," explain in Section C.
24 During the tax year, did the hospital facility charge any FAP-eligible individual an amount equal to the gross charge for any service provided to that individual? ........................... 24   No
If "Yes," explain in Section C.
Schedule H (Form 990) 2021
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Schedule H (Form 990) 2021
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Part V
Facility Information (continued)
Section C. Supplemental Information for Part V, Section B. Provide descriptions required for Part V, Section B, lines 2, 3j, 5, 6a, 6b, 7d, 11, 13b, 13h, 15e, 16j, 18e, 19e, 20a, 20b, 20c, 20d, 20e, 21c, 21d, 23, and 24. If applicable, provide separate descriptions for each hospital facility in a facility reporting group, designated by facility reporting group letter and hospital facility line number from Part V, Section A (“A, 1,” “A, 4,” “B, 2,” “B, 3,” etc.) and name of hospital facility.
Form and Line Reference Explanation
KNOXVILLE COMMUNITY HOSPITAL, INC. PART V, SECTION B, LINE 3J: THE TOP FOUR HEALTH NEEDS IDENTIFIED FROM THE 2021 CHNA REPORT WERE MENTAL HEALTH, AFFORDABLE HOUSING, TRANSPORTATION AND NUTRITION. THESE TOP FOUR NEEDS WERE DETERMINED BY PRIMARY DATA (SURVEY) AND SECONDARY DATA INCLUDING COUNTY HEALTH RANKINGS, IOWA HOSPITAL ASSOCIATION INPATIENT AND OUTPATIENT DATABASES, CITY DATA, AND VITAL STATISTICS. OTHER HEALTH NEEDS IDENTIFIED WERE OBESITY, SUBSTANCE MISUSE, DOMESTIC ABUSE, SUICIDE PREVENTION AND SUPPORT AND POVERTY.
KNOXVILLE COMMUNITY HOSPITAL, INC. PART V, SECTION B, LINE 5: RESEARCH WAS DONE AND DATA WAS COLLECTED TO ENSURE PROPER TOWN HALL REPRESENTATION AND TO DETERMINE THE PRIMARY SERVICE AREA. A PUBLIC RELATIONS STORY WAS PREPARED AND POSTED ON SOCIAL MEDIA, AS WELL AS SENT TO THE LOCAL MEDIA TO PUBLISH AND ANNOUNCE UPCOMING CHNA WORK AND REQUEST PUBLIC SURVEY PARTICIPATION. A PAPER SURVEY AS WELL AS AN ONLINE LINK TO THE SURVEY WAS MADE AVAILABLE FOR THE PUBLIC TO RESPOND. KHC STAFF ALSO VISITED WITH MANY LOCAL GROUPS SUCH AS ROTARY ABOUT THE CHNA PROCESS AND REQUESTED COMPLETION OF SURVEYS FOR THOSE PRESENT AT THAT MEETING. A PAPER SURVEY WAS USED WITH AN ONLINE LINK TO PSA RESIDENTS. THE SURVEY WAS SENT TO 1,000 PARTICIPANTS WITH THE ANTICIPATION OF RECEIVING 250 RETURNS. WE PREPARED AND PUBLISHED A TOWN HALL INVITATION TO THE PUBLIC AND COLLABORATING PARTIES SUCH AS PUBLIC HEALTH, SCHOOL LEADERS, FAITH-BASED LEADERS, PHYSICIANS AND OTHER CARE PROVIDERS, AS WELL AS THE MENTAL HEALTH PROVIDER COMMUNITY, FREE CLINICS, LOCAL RESIDENTS, COMMUNITY LEADER, BUSINESS LEADERS, LOCAL GOVERNMENT, PEOPLE WITH CHRONIC CONDITIONS, AND UNINSURED COMMUNITY MEMBERS, LOW INCOME RESIDENTS, AND MINORITY GROUPS ALONG WITH KNOXVILLE HOSPITAL & CLINICS. WE PREPARED A BRIEF OF GOALS, OBJECTIVE, PURPOSE, OUTCOMES, ROLES, AND COMMUNITY INVOLVEMENT AND HELD A KICK-OFF MEETING. COMMUNITY HEALTH FACTS AND PRACTICE DATA WERE COLLECTED AND PUBLISHED. COMMUNITY OPINIONS WERE COLLECTED ON HEALTH NEEDS, AND NEEDS IDENTIFIED. COMMUNITY OPINIONS WERE ALSO COLLECTED ON HEALTH NEEDS, PRACTICES, AND PHYSICIAN AND CARE PROVIDER AVAILABILITY. THE COMMUNITY HEALTH NEEDS REPORT WAS THEN PREPARED AND PRESENTED TO THE COMMUNITY WITH RECOMMENDED ACTIONS. THE TOWN HALL MEETING INCLUDED DISCUSSION ON PURPOSE, ROLES, REVIEW OF HISTORICAL DATA, PARTICIPANT DISCUSSIONS TALLY AND RANKING OF HEALTH CONCERNS, AND REFLECTION ON THE HEALTH NEEDS OF THE COMMUNITY. THE MEETING CONCLUDED WITH INFORMATION ABOUT THE NEXT STEPS. THE COMMUNITY WAS ENCOURAGED TO CONTINUE TO PARTICIPATE BY CONTRIBUTING IDEAS TO THE HOSPITAL AND PUBLIC HEALTH DEPARTMENT VIA EMAIL OR PERSONAL CONVERSATION. IN ADDITION, OTHER MEETINGS, INTERVIEWS, AND FOCUS GROUPS WERE HELD.
KNOXVILLE COMMUNITY HOSPITAL, INC. PART V, SECTION B, LINE 11: 1. MENTAL HEALTH INCREASE THE PROVIDED AND BREATH OF SERVICES FOR MENTAL HEALTH NEEDS IN THE COMMUNITIES.A. SINCE NOVEMBER OF 2019, MOST OF THESE EFFORTS HAVE BEEN CONCENTRATED ON STATEWIDE AND COUNTYWIDE INITIATIVES. MOST HOURS WERE SPENT IN COLLABORATION WITH THE MARION COUNTY SHERIFF'S OFFICE AND THE LEADERS OF THE COMMUNITY HEALTH CENTERS OF SOUTHERN IOWA ACCESS CENTER LOCATED IN OSCEOLA, IA. THE ACCESS CENTER WAS CREATED IN THIS REGION OF IOWA AND IN OTHER REGIONS AROUND THE STATE. REFERRALS ARE MADE TO THE ACCESS CENTER FOR PATIENTS EXPERIENCING A MENTAL HEALTH CRISIS. THE ACCESS CENTER HAS PROVIDED SOME RELIEF FOR AREA HOSPITALS BUT, FOR SEVERAL REASONS, SOME MENTAL HEALTH PATIENTS DO NOT QUALIFY FOR THESE SERVICES OR REQUIRE INTENSIVE INPATIENT PSYCHIATRIC CARE, SO KHC CONTINUES TO HOLD SOME MENTAL HEALTH PATIENTS IN THE EMERGENCY ROOM FOR A SIGNIFICANT NUMBER OF DAYS.B. KHC CONTINUES TO UTILIZE VIRTUAL VISITS TO ADDRESS (NON-CRISIS) MENTAL HEALTH CONCERNS FOR PATIENTS IDENTIFIED VIA AN ANNUAL DEPRESSION SCREEN AT THE MEDICAL CLINICS. CLINIC PROVIDER TIMELY ASSESSMENTS TO IDENTIFY ISSUES AND INTERVENTIONS INCLUDING A REFERRAL TO VARIOUS RESOURCES ASSIST IN THE PREVENTION OF A CRISIS. ALSO, THE HOSPITAL'S EMERGENCY SERVICES DEPARTMENT CONTINUES TO UTILIZE TELE-PSYCH TO IMPROVE ACCESS TO MENTAL HEALTH PROVIDERS IN THE EMERGENCY DEPARTMENT. THE TELE-PSYCH SYSTEM IS UTILIZED FOR ALMOST ALL OUTPATIENT MENTAL HEALTH PATIENTS THAT PRESENT TO THE EMERGENCY ROOM. ALSO, KHC HAS AN AGREEMENT WITH CENTRAL IOWA JUVENILE DETENTION CENTER WHICH PROVIDES TRANSPORT FOR MEDICALLY STABLE PATIENTS IN A SECURE CAR. THIS SERVICE IS NECESSARY BECAUSE OF THE LIMITED AVAILABILITY OF LOCAL EMS CREWS TO TRANSPORT THESE PATIENTS.C. KEVIN KINCAID CONTINUES TO LOBBY FOR IMPROVEMENTS IN INPATIENT AND OUTPATIENT MENTAL HEALTH SERVICES FOR MEMBERS OF THE COMMUNITY. IN FEBRUARY OF 2021 A NEW 100 BED MENTAL HEALTH HOSPITAL WILL OPEN IN CLIVE, IOWA THROUGH A PARTNERSHIP BETWEEN MERCYONE AND UHS IN CLIVE, IOWA. KNOXVILLE HOSPITAL & CLINICS AS AN AFFILIATE OF MERCYONE MAY BENEFIT WITH A FASTER REFERRAL PROCESS TO THIS ORGANIZATION FOR MEMBERS OF THE COMMUNITY IN NEED OF INPATIENT MENTAL HEALTH SERVICES.2. SUBSTANCE ABUSE REDUCE THE CONCERN FOR AND PRESENCE OF SUBSTANCE ABUSE RELATED HEALTH/SAFETY ISSUES.A. KNOXVILLE HOSPITAL & CLINICS APPLIED AND RECEIVED THE RURAL COMMUNITIES OPIOID RESPONSE PROGRAM (RCORP) THIS IS A MULTI-YEAR HEALTH RESOURCES AND SERVICES ADMINISTRATION (HRSA) INITIATIVE AIMED AT REDUCING THE MORBIDITY AND MORTALITY OF SUBSTANCE USE DISORDER (SUD), INCLUDING OPIOID USE DISORDER (OUD) IN HIGH-RISK RURAL COMMUNITIES. THE GRANT IS A COLLABORATION OF MULTIPLE COMMUNITY GROUPS IN MARION COUNTY INCLUDING MARION COUNTY PUBLIC HEALTH, THE WELL RESOURCE CENTER, UCS HEALTHCARE, CROSS MENTAL HEALTH REGION, KNOXVILLE COMMUNITY SCHOOL DISTRICT, PELLA REGIONAL HEALTH CENTER AND KNOXVILLE HOSPITAL & CLINICS. INITIATIVES HAVE INCLUDED PROVIDING EDUCATION, PARTICIPATION IN NATIONAL TAKE BACK DAY, PROVIDING SAFE MEDICATION DISPOSAL BAGS FOR FREE TO PATIENTS, AND COLLABORATING WITH OTHER ENTITIES TO ADVANCE THE GOALS OF THE PROGRAM. THE WORK WILL CONTINUE THROUGH 2024. B. KNOXVILLE PROVIDERS HAVE AND WILL CONTINUE TO REFER PATIENTS TO UCS AS NEEDED. PROVIDERS HAVE MATERIALS REGARDING UCS AND THOSE MATERIALS ARE SHARED WITH PATIENTS AS NEEDED. ALSO, OTHER COMMUNITY PARTNERS SUCH AS THE WELL, LAW ENFORCEMENT, AND SCHOOLS ARE AWARE OF THE SERVICES UCS PROVIDERS AND PASS THAT INFORMATION ON TO PEOPLE IN NEED OF THE SERVICES.C. KHC CONTINUES TO PARTNER WITH UCS, DHS, LAW ENFORCEMENT, AND MC3 TO EXPLORE TRANSPORTATION SERVICES WITHIN THE COMMUNITY. THE HIRTA SYSTEM IS STILL AVAILABLE IN MARION COUNTY BUT, SERVICES CONTINUE TO BE QUITE LIMITED.3. CHRONIC DISEASE MANAGEMENT REDUCE IMPACT OF CHRONIC DISEASE ON PHYSICAL AND MENTAL HEALTH FOR RESIDENTS IN THE COMMUNITIES.A. KNOXVILLE HOSPITAL & CLINICS LAUNCHED #HEALTHYKNOXVILLE, A MONTHLY COMMUNITY WELLNESS CHALLENGE DESIGNED TO INSPIRE COMMUNITY MEMBERS TO LIVE A HEALTHIER LIFESTYLE PHYSICALLY, MENTALLY, EMOTIONALLY, SPIRITUALLY, INTELLECTUALLY, AND FINANCIALLY. KNOXVILLE HOSPITAL & CLINICS TOGETHER WITH OUR PARTNERS THE KNOXVILLE WELLNESS COALITION, KNOXVILLE COMMUNITY SCHOOL DISTRICT, KNOXVILLE CHAMBER OF COMMERCE, AND THE CITY OF KNOXVILLE PROVIDE FUN CHALLENGES TO HELP INDIVIDUALS ASPIRE TO BE THE BEST VERSION OF THEMSELVES. THE PROGRAM AVERAGES ABOUT 15 PARTICIPANTS EACH MONTH. KNOXVILLE HOSPITAL & CLINICS LEADERS ARE WORKING WITH THE SCHOOLS TO ENCOURAGE ELEMENTARY TEACHERS TO DO IT AS A CLASS ACTIVITY AS WELL.B. IN LATE 2018 KNOXVILLE HOSPITAL & CLINICS AND 21ST CENTURY REHABILITATION SERVICES OPENED A MEDICALLY ORIENTED GYM (MOG). A MOG IS A REVOLUTIONIZING THE WAY PEOPLE IMPROVE AND MAINTAIN THEIR HEALTH. THE MOG IS STAFFED BY PHYSICAL THERAPISTS, PHYSICAL THERAPIST ASSISTANTS, AND CERTIFIED ATHLETIC TRAINERS WHO WORK CLOSELY WITH YOUR DOCTOR AND OTHER HEALTHCARE PROVIDERS TO HELP YOU ACHIEVE AND MAINTAIN AN EXCEPTIONAL QUALITY OF LIFE BY FOCUSING ON ALL ASPECTS OF YOUR HEALTH. THE PRIMARY GOAL OF THE MOG IS TO DECREASE DEPENDENCY ON MEDICINE, ADOPT EXERCISE AS A LIFESTYLE, AND REDUCE THE IMPACTS OF CHRONIC DISEASE. MOG ON AVERAGE CARES FOR BETWEEN 25 TO 35 MEMBERS A MONTH WHICH IS AN INCREASE OF ABOUT 10 MEMBERS PER MONTH OVER THE LAST YEAR. C. KHC HAS CONTINUED TO REACH OUT TO PATIENTS/COMMUNITY MEMBERS WITH DIETARY COUNSELING NEEDS THROUGH OUR INTENSIVE BEHAVIOR THERAPY FOR OBESITY. FOLLOWING OUR PATIENT-CENTERED MEDICAL HOME MODEL, PROVIDERS SEND REFERRALS TO NUTRITION SERVICES, WHERE OUR STAFF OF TWO LICENSED AND REGISTERED DIETITIANS (RDS) PROVIDE AN INDIVIDUALIZED AND EVIDENCED-BASED WEIGHT MANAGEMENT PROGRAM. CHANGING BEHAVIORS TAKES TIME AND THE JOURNEY IS DIFFERENT FOR EVERYONE, WHICH THIS SERVICE ADDRESSES BY MEETING THE PARTICIPANT WHERE HE/SHE IS AT, AND THEN COLLABORATIVELY, WITH THE RD UTILIZING MOTIVATIONAL INTERVIEWING, SHE AND THE PATIENT IDENTIFY SMART GOAL(S) TO WORK TOWARDS. FOR PATIENTS NOT INTERESTED IN A 'IBT-LIKE' PROGRAM, OUR RDS COLLABORATE WITH OUR HEALTH COACH (A REGISTERED NURSE) TO DETERMINE THE BEST PATH FORWARD. KHC DIETITIANS CONTINUE TO WORK WITH PATIENTS/COMMUNITY MEMBERS WITH DIETARY COUNSELING NEEDS FOR VARIOUS CHRONIC DISEASE STATES THROUGH NUTRITION MANAGEMENT. ALSO, DIABETES SUPPORT GROUPS HAVE RESTARTED WHICH ENCOURAGE ATTENDANCE FROM CURRENT PATIENTS AS WELL AS COMMUNITY MEMBERS. DAY AND EVENING OPTIONS ARE AVAILABLE TO REACH A WIDER RANGE OF INDIVIDUALS. TOPICS RANGE FROM DIABETES-FRIENDLY COOKING DEMONSTRATIONS, CURRENT ADVANCES IN DIABETES TECHNOLOGY, AND PRESENTATIONS FROM LOCAL SPECIALISTS IN DIABETES-RELATED AREAS.UPON REQUEST, KHC DIETITIANS' PARTNER WITH THE LOCAL HIGH SCHOOL TO PROVIDE NUTRITION EDUCATION TO ATHLETES AND STUDENTS. D. CARDIOPULMONARY REHAB HAS PARTICIPATED IN COMMUNITY HEALTH INITIATIVES AS A PREVENTION MEASURE OF HEART AND LUNG DISEASE. THIS PAST YEAR THE OPPORTUNITY OCCURRED WITH WOMEN'S HEALTH INITIATIVE OFFERED OCTOBER 6, 2022. IN ADDITION, THE CARDIOPULMONARY REHAB PROGRAM CONTINUES TO OFFER FREE SMOKING CESSATION EDUCATION TO ANYONE IN THE COMMUNITY THAT NEEDS SUPPORT. 4. TRANSPORTATION MAKE ACCESSIBLE (EASY) FOR INDIVIDUALS TO USE WITH REASONABLE ACCESS & AFFORDABILITY.A. KHC HAS UTILIZED HOME INSTEAD FOR PRIVATE-PAY CARE AND TRANSPORTATION FOR INDIVIDUALS UNDERGOING ANESTHESIA FOR PROCEDURES AT KHC. KNOXVILLE CURRENTLY HAS TWO TAXI SERVICES IN KNOXVILLE: STANTON TAXI AND LYDIA'S TAXI THAT HAVE BEEN UTILIZED TO TRANSPORT PATIENTS IN NEED. ALSO, EVERY STEP SENIOR COMPANION PROGRAM AND HIRTA PSVP PARTNER WITH INDIVIDUAL VOLUNTEERS WHO ARE TO PROVIDE TRANSPORTATION AS WELL AS COMPANIONSHIP AND LIGHT HOUSEKEEPING.B. KHC IS EXPLORING THE UTILIZATION OF UBER/HEALTHCARE AS AN OPTION FOR PATIENT TRANSPORTATION IN THE COMMUNITY. C. KHC IS DEVELOPING A PLAN TO PROVIDE TRANSPORTATION TO PATIENTS IN NEED TO ENSURE THEY MAKE APPOINTMENTS FOR DOCTOR VISITS AND NECESSARY PROCEDURES. FOCUS ON PATIENTS WITH THE GREATEST NEED IN THE COMMUNITY. ALSO, EXPLORING AN ORGANIZED VOLUNTEER SYSTEM THAT WOULD MINIMIZE PHONE CALLS AND PROVIDE AN OPPORTUNITY FOR VOLUNTEERS TO BE EASILY CONNECTED WITH SERVICES OPPORTUNITIES, INCLUDING ONE-TIME NEEDS.
KNOXVILLE COMMUNITY HOSPITAL, INC. PART V, SECTION B, LINE 13H: THE HOSPITAL CONSIDERED FAMILY SIZE IN ADDITION TO THE CRITERIA ABOVE.
KNOXVILLE COMMUNITY HOSPITAL, INC. PART V, SECTION B, LINE 15E: A LETTER IS SENT PRIOR TO COLLECTION DETAILING THE PAYMENT PLANS AND FINANCIAL ASSISTANCE AVAILABLE TO THOSE WHO QUALIFY.
KNOXVILLE COMMUNITY HOSPITAL, INC. PART V, SECTION B, LINE 16J: A LETTER IS SENT, AND IN MANY CASES TWO, PRIOR TO COLLECTION DETAILING THE PAYMENT PLANS AND FINANCIAL ASSISTANCE AVAILABLE TO THOSE WHO QUALIFY.
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
Schedule H (Form 990) 2021
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Schedule H (Form 990) 2021
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Part VFacility Information (continued)

Section D. Other Health Care Facilities That Are Not Licensed, Registered, or Similarly Recognized as a Hospital Facility
(list in order of size, from largest to smallest)
How many non-hospital health care facilities did the organization operate during the tax year?4
Name and address Type of Facility (describe)
1 1 - KNOXVILLE AREA COMMUNITY HOSPITAL CLINIC
1202 WEST HOWARD STREET
KNOXVILLE,IA50138
PHYSICIAN CLINIC
2 2 - MELCHER PHYSICIANS CLINIC
113 NORTH MAIN STREET
MELCHER,IA50163
PHYSICIAN CLINIC
3 3 - PLEASANTVILLE PHYSICIAN CLINIC
104 NORTH WASHINGTON STREET
PLEASANTVILLE,IA50225
PHYSICIAN CLINIC
4 4 - RED ROCK HEALTH CENTER
615 WASHINGTON STREET
PELLA,IA50219
PHYSICIAN CLINIC
5
6
7
8
9
10
Schedule H (Form 990) 2021
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Schedule H (Form 990) 2021
Page 10
Part VI
Supplemental Information
Provide the following information.
1 Required descriptions. Provide the descriptions required for Part I, lines 3c, 6a, and 7; Part II and Part III, lines 2, 3, 4, 8 and 9b.
2 Needs assessment. Describe how the organization assesses the health care needs of the communities it serves, in addition to any CHNAs reported in Part V, Section B.
3 Patient education of eligibility for assistance. Describe how the organization informs and educates patients and persons who may be billed for patient care about their eligibility for assistance under federal, state, or local government programs or under the organization’s financial assistance policy.
4 Community information. Describe the community the organization serves, taking into account the geographic area and demographic constituents it serves.
5 Promotion of community health. Provide any other information important to describing how the organization’s hospital facilities or other health care facilities further its exempt purpose by promoting the health of the community (e.g., open medical staff, community board, use of surplus funds, etc.).
6 Affiliated health care system. If the organization is part of an affiliated health care system, describe the respective roles of the organization and its affiliates in promoting the health of the communities served.
7 State filing of community benefit report. If applicable, identify all states with which the organization, or a related organization, files a community benefit report.
Form and Line Reference Explanation
PART I, LINE 3C: FEDERAL POVERTY GUIDELINES ARE USED TO DETERMINE ELIGIBILITY FOR PROVIDING FREE CARE OR DISCOUNTED CARE TO LOW INCOME INDIVIDUALS.
PART I, LINE 6A: THE COMMUNITY BENEFIT REPORT IS NOT PREPARED BY A RELATED PARTY.
PART I, LINE 7: THE COST TO CHARGE RATIO AS FOLLOWS WAS USED TO DETERMINE CHARITY CARE AND MEANS-TESTED GOVERNMENT PROGRAMS AT COST: (TOTAL EXPENSES - BAD DEBT) / (GROSS PATIENT SERVICE REVENUE + OTHER REVENUE) = PERCENTAGE OF COST TO CHARGE. OTHER COMMUNITY BENEFIT EXPENSES ARE STATED AT COST BASED ON KNOXVILLE COMMUNITY HOSPITAL INC.'S INTERNAL ACCOUNTING RECORDS.
PART I, LINE 7G: THERE ARE NO COSTS ATTRIBUTABLE TO A PHYSICIAN CLINIC INCLUDED ON LINE 7G.
PART I, LN 7 COL(F): THE BAD DEBT EXPENSE INCLUDED ON FORM 990, PART IX, LINE 25, COLUMN (A), BUT SUBTRACTED FOR PURPOSES OF CALCULATING THE PERCENTAGE IN THIS COLUMN IS $3,343,873.
PART II, COMMUNITY BUILDING ACTIVITIES: COMMUNITY SERVICE: THE HOSPITAL PROVIDES MEETING ROOM SPACE TO A NUMBER OF COMMUNITY ORGANIZATIONS AT NO COST. THE HOSPITAL PROVIDES SUPPORT TO THE LOCAL CHAMBER WITH MONETARY AND TIME DONATIONS. A FIRST AID TENT INCLUDING LABOR AND SUPPLIES FOR MEDICAL TREATMENT IS PROVIDED DURING KNOXVILLE NATIONALS AND CHAMBER EVENTS. THE HOSPITAL HOSTS AN ANGEL TREE EVERY YEAR TO HELP FAMILIES IN NEED AT CHRISTMAS. WE SUPPORT THE ANNUAL CHRISTMAS LIGHT SHOW AT MARION COUNTY PARK. THE PROCEEDS GO TO THE LOCAL HISTORICAL SOCIETY. THE HOSPITAL OFFERS HEALTH FAIRS ANNUALLY TO MEN, WOMEN AND CHILDREN. THE HOSPITAL MAINTAINS A STRONG RELATIONSHIP WITH THE LOCAL SCHOOL SYSTEM, PROVIDING ATHLETIC TRAINING CARE AT EVENTS AND FREE SPORT PHYSICALS. WE HELD A BREAST CANCER SUPPORT EVENT ON THE SQUARE WITH HEALTH INFORMATION VENDORS.ECONOMIC DEVELOPMENT: THE HOSPITAL PROVIDES LEADERSHIP DEVELOPMENT TRAINING QUARTERLY TO DEPARTMENT LEADERS. ROTATIONS AND PRECEPTORSHIPS ARE MADE AVAILABLE IN VARIOUS SPECIALTIES FOR STUDENTS GOING INTO THE MEDICAL FIELD. THE HOSPITAL IS A MEMBER OF THE LOCAL CHAMBER AND ROTARY CLUB, WITH EMPLOYEES PARTICIPATING IN BOTH. THE HOSPITAL'S ADMISSIONS DIRECTOR IS ON THE LOCAL DAY CARE BOARD. THE HOSPITAL DONATES TO LOCAL PROJECTS ON A REGULAR BASIS. THE HOSPITAL HAS EMPLOYEES ATTENDING CAREER FAIRS IN THE AREA, AND IS PART OF THE LOCAL THRIVE PROGRAM.COMMUNITY SUPPORT: MONETARY AND IN-KIND DONATIONS ARE GIVEN TO MANY COMMUNITY ORGANIZATIONS AND SCHOOL GROUPS. THE HOSPITAL SUPPORTS CANCER FUND RAISERS, PROM SAFETY EVENTS, SPORTING TEAMS, AND OTHER EVENTS. THE HOSPITAL PARTICIPATES IN LOCAL PARADES AND STRONGLY SUPPORTS LOCAL CHAMBER EVENTS AS WELL AS THE THRIVE PROGRAM. HOSPITAL EMPLOYEES SERVE ON LOCAL COMMUNITY BOARDS; SPEAK AT SCHOOL HEALTH AND CAREER EVENTS; TEACH SUNDAY SCHOOL; PROVIDE COACHING FOR AREA SPORTS TEAMS; AND DONATE TIME TO HABITAT FOR HUMANITY, 4H CLUBS, AND THE HISTORICAL SOCIETY. THE HOSPITAL OFFERED A WELCOME TO MEDICARE CLASS. THE HOSPITAL DONATES TO THE LOCAL THRIVE ORGANIZATION.ECONOMIC IMPROVEMENTS: THE HOSPITAL AGGRESSIVELY RECRUITS FOR NEW PROVIDERS IN AN EFFORT TO SUSTAIN AND GROW. THE HOSPITAL IS PLANNING AN EXTENSIVE REMODEL TO EXPAND ITS EMERGENCY ROOM AND SURGERY AREA. THE HOSPITAL CONTINUOUSLY LOOKS FOR NEW WAYS TO IMPROVE THE HEALTH OFFERINGS PROVIDED TO THE COMMUNITY. THE HOSPITAL HAS EXPANDED COMMUNITY INVOLVEMENT IN IMPROVEMENT AND EXPANSION OF HOSPITAL SPACES. THE HOSPITAL HAS A RELATIONSHIP WITH AREA SCHOOLS, OFFERING FREE SPORTS PHYSICALS. THE HOSPITAL IS CURRENTLY WORKING ON PLANS FOR A NEW PROVIDER CLINIC AND RELOCATION OF CONTRACTED SPECIALISTS TO A BIGGER SPACE AS WELL AS A NEW INFUSION CENTER.COALITION BUILDING: THE HOSPITAL PROVIDES STAFF MEMBERS FOR THE MARION COUNTY HEALTH COALITION TEAM, WHICH INCLUDES A NUMBER OF NURSES EMPLOYED BY THE HOSPITAL. OUR ER COORDINATOR IS INVOLVED IN SERVICE AREA COALITION AND IS ON THE REGIONAL MASS CASUALTY TASK FORCE. HOSPITAL EMPLOYEES WORK WITH THE LOCAL PUBLIC HEALTH DEPARTMENT. THE HOSPITAL ALSO PERFORMS THE COMMUNITY HEALTH NEEDS ASSESSMENT IN CONJUNCTION WITH THE PUBLIC HEALTH DEPARTMENT AND MAINTAINS A PRESENCE IN THE COMMUNITY MENTAL HEALTH TEAM. THE HOSPITAL, IN CONJUNCTION WITH OTHER LOCAL AGENCIES, MAINTAINS A SUICIDE PREVENTION TASK FORCE. THE HOSPITAL PARTICIPATES IN AND SUPPORTS THE LOCAL BACK TO SCHOOL EVENTS. EMPLOYEES SERVE ON A LOCAL DAY CARE BOARD.COMMUNITY HEALTH IMPROVEMENT: THE HOSPITAL IS DESIGNATED AS A PATIENT CENTERED MEDICAL HOME BY THE NATIONAL COMMITTEE FOR QUALITY ASSURANCE. THE HOSPITAL HOSTS, PARTICIPATES IN, OR PROVIDES SUPPORT FOR A VARIETY OF COMMUNITY PROGRAMS AND EVENTS INCLUDING PICK A BETTER SNACK SCHOOL PROGRAM, LOCAL HEALTH FAIRS, GIRLS NIGHT OUT, LOVE YOUR HEART DAY, SPORTS PHYSICALS, SPORTING EVENTS, DIABETES EDUCATION, CPR AND BLS CLASSES, FLU SHOT CLINICS, AND MORE. OUR PHYSICAL THERAPY DEPARTMENT OFFERS A VARIETY OF CLASSES ON PATIENTS PHYSICAL HEALTH IMPROVEMENT. PHYSICIANS PARTICIPATE IN LOCAL HEALTH BOARDS AND CONSULT FREE OF CHARGE TO THE OTHER ORGANIZATIONS. THE HOSPITAL HAS ACUTE CARE FROM 7AM TO 7PM FOR QUICKER ACCESS FOR PATIENTS WHO DON'T HAVE APPOINTMENTS. THE HOSPITAL CEO IS NOW ON OTHER ORGANIZATIONS' BOARDS, AND CONTINUES TO WORK ON A PLAN TO IMPROVE ACCESS TO MENTAL HEALTH CARE TO PATIENTS IN OUR AREA. THE HOSPITAL OFFERS VIRTUAL CARE VISITS. THE HOSPITAL SURVEYS ITS PATIENTS REGULARLY AND USES THE DATA TO IMPROVE CARE. IN 2021, THE HOSPITAL CREATED A PERMANENT COVID CLINIC SPACE AND IS IN THE PLANNING STAGES FOR A TRAVELING MOBILE CLINIC.OTHER: THE HOSPITAL PROVIDES CAB FARE FROM THE EMERGENCY ROOM FOR INDIGENTS AND USE OF OUR ROOMS FOR LOCAL CLUBS AND COMMUNITY MEETINGS. ADMINISTRATIVE ASSISTANCE IS OFFERED TO VARIOUS ORGANIZATIONS. ONE OF OUR DOCTORS IS PRESIDENT OF THE IOWA PHYSICIANS SOCIETY AND PHYSICIAN CHAMPION FOR THE ACO HEALTH GRANT. THE HOSPITAL NOW OFFERS TELEHEALTH TO HELP PROVIDE ACCESS TO MENTAL HEALTH PROFESSIONALS TO OUR AREA PATIENTS, AND WE PAY FOR PATIENT TRANSPORTATION TO FACILITIES THAT CAN PROVIDE MENTAL HEALTH SERVICES WE DO NOT PROVIDE.
PART III, LINE 2: THE HOSPITAL DETERMINES THE TRANSACTION PRICE BASED ON STANDARD CHARGES FOR GOODS AND SERVICES PROVIDED, REDUCED BY CONTRACTUAL ADJUSTMENTS PROVIDED TO THIRD-PARTY PAYORS, DISCOUNTS PROVIDED TO UNINSURED PATIENTS IN ACCORDANCE WITH THE HOSPITAL'S POLICY, AND OR IMPLICIT PRICE CONCESSIONS PROVIDED TO UNINSURED PATIENTS. THE HOSPITAL DETERMINES ITS ESTIMATES OF CONTRACTUAL ADJUSTMENTS AND DISCOUNTS BASED ON CONTRACTUAL AGREEMENTS, ITS DISCOUNT POLICIES AND HISTORICAL EXPERIENCE. THE HOSPITAL DETERMINES ITS ESTIMATE OF IMPLICIT PRICE CONCESSIONS BASED ON HISTORICAL COLLECTION EXPERIENCE WITH VARIOUS CLASSES OF PATIENTS.
PART III, LINE 3: THE HOSPITAL PROVIDES PATIENT FINANCIAL ASSISTANCE TO PATIENTS WHO ARE FINANCIALLY UNABLE TO PAY FOR THE HEALTHCARE SERVICES THEY RECEIVE. IT IS THE POLICY OF THE HOSPITAL NOT TO PURSUE COLLECTIONS OF AMOUNTS DETERMINED TO QUALIFY AS PATIENT FINANCIAL ASSISTANCE. ACCORDINGLY, THE HOSPITAL DOES NOT REPORT THESE AMOUNTS IN PATIENT SERVICE REVENUE. THE HOSPITAL DETERMINES THE COSTS ASSOCIATED WITH PROVIDING PATIENT FINANCIAL ASSISTANCE BY AGGREGATING THE DIRECT AND INDIRECT COSTS, INCLUDING SALARIES, BENEFITS, SUPPLIES AND OTHER OPERATING EXPENSES, BASED ON THE OVERALL COST TO CHARGE RATIO FOR THE HOSPITAL. THE COSTS OF CARING FOR PATIENTS WHO QUALIFY UNDER THE HOSPITAL'S PATIENT FINANCIAL ASSISTANCE POLICY FOR THE YEAR ENDED JUNE 30, 2022 WERE $205,000.
PART III, LINE 4: THE HOSPITAL'S FINANCIAL STATMENTS DO NOT CONTAIN A SPECIFIC FOOTNOTE DESCRIBING BAD DEBT. HOWEVER, PAGES 8, 11 AND 12 OF THE ATTACHED FINANCIAL STATEMENTS INCLUDE FOOTNOTES TITLED "PATIENT RECEIVABLES" "PATIENT SERVICE REVENUE AND "PATIENT FINANCIAL ASSISTANCE".
PART III, LINE 8: THERE IS NO SHORTFALL REPORTED DURING THE YEAR, THEREFORE NO AMOUNT IS TREATED AS A COMMUNITY BENEFIT. "MEDICARE ALLOWABLE COSTS OF CARE" WAS CALCULATED FROM INFORMATION IN THE MEDICARE COST REPORT D & E WORKSHEETS, OR PS&R.
PART III, LINE 9B: THE CHARITY CARE POLICY ALLOWS FOR PROACTIVE WRITE OFF TO ALLOWANCE FOR CHARITY CARE OF ANY BALANCE OWED BY A PATIENT KNOWN TO QUALIFY FOR CHARITY CARE UNDER THE FINANCIAL ASSISTANCE POLICY. COLLECTION PROCEDURES DO NOT ENSUE ON ANY ACCOUNTS ELIGIBLE FOR FINANCIAL ASSISTANCE.
PART VI, LINE 2: DURING TAX YEAR 2021, KNOXVILLE COMMUNITY HOSPITAL, INC. AND CLINICS, IN COLLABORATION WITH MARION COUNTY PUBLIC HEALTH, HELD TOWN HALL MEETINGS BY SENDING OUT SURVEYS TO DEVELOP A COMMUNITY HEALTH NEEDS ASSESSMENT TO SET HEALTH GOALS AND PROGRAMS TO ADDRESS THE HEALTH NEEDS AND DESIRES OF THE COMMUNITY CAPTURED IN THE HOSPITAL'S ANNUAL COMMUNITY BENEFIT REPORT. ALSO, THE HOSPITAL ALWAYS UTILIZES INPUT FROM MEDICAL STAFF, THE BOARD OF DIRECTORS AND VARIOUS HOSPITAL ADMINISTRATIVE STAFF WHO REGULARLY REVIEW THE TREATMENT OF PATIENTS TO ENSURE MEDICAL NECESSITY AND APPROPRIATE LEVELS OF CARE ARE CONSISTENTLY PROVIDED TO THE PATIENTS OF THE HOSPITAL.
PART VI, LINE 3: CUSTOMER SERVICE AND BILLING STAFF CONTINUALLY MONITOR BALANCES WITHOUT ACTIVITY AND THEN CONTACT THE PATIENTS TO OFFER FINANCIAL ASSISTANCE OR ARRANGE PAYMENT PLANS. THE HOSPITAL ALSO OFFERS THE ABILITY TO MAKE PAYMENTS VIA A WEB-BASED PORTAL. THE PORTAL CONTAINS INFORMATION ON THE HOSPITAL'S FINANCIAL ASSISTANCE AND PAYMENT PLAN POLICIES.
PART VI, LINE 4: THE HOSPITAL'S PRIMARY SERVICE AREA INCLUDES THE FOLLOWING CITIES IN MARION COUNTY: KNOXVILLE (POP. 11,583), PLEASANTVILLE (POP. 2,954), AND MELCHER/DALLAS (POP. 1,625). THE KNOXVILLE COMMUNITY IS 40 MILES SOUTHEAST OF DES MOINES, IOWA.
PART VI, LINE 5: KNOXVILLE COMMUNITY HOSPITAL, INC. AND THE CLINICS PROVIDE NUMEROUS OUTPATIENT SPECIALTY PROVIDER CLINICS SUCH AS PODIATRY, ORTHOPEDICS, CARDIOLOGY, UROLOGY, DERMATOLOGY, SLEEP STUDY, ONCOLOGY, AUDIOLOGY, NEPHROLOGY, RHEUMATOLOGY AND EMG TESTING AND OBGYN. PROVIDERS AND STAFF PROVIDE VARIOUS FREE EDUCATIONAL/WELLNESS PROGRAMS FOR THE COMMUNITY/SCHOOLS. THE HOSPITAL IS ADDING TO ITS SPECIALTIES YEARLY, HOSTING ANNUAL PUBLIC EVENTS INCLUDING FREE SKIN CANCER SCREENING. THESE ARE PUBLISHED IN LOCAL NEWSPAPERS.
PART VI, LINE 6: DURING TAX YEAR 2021, KNOXVILLE COMMUNITY HOSPITAL, INC. AND CLINICS WERE AFFILIATED MEMBERS OF THE MERCY HEALTH NETWORK - CENTRAL IOWA THROUGH MERCY HOSPITAL - DES MOINES, IOWA. MERCY HEALTH NETWORK - CENTRAL IOWA INCLUDES 17 CAH/TWEENER HOSPITALS ALL LOCATED IN CENTRAL IOWA. BENEFITS OF THE AFFILIATION ARE NUMEROUS AND INCLUDE: A. SHARING OF BEST PRACTICES B. SAVINGS ON GROUP PURCHASING AGREEMENTS C. SAVINGS THROUGH GROUP CONTRACTING FOR NUMEROUS SERVICES D. ACCESS TO NUMEROUS HEALTH CARE EXPERTS E. ACCESS TO PROVIDERS OF ALL TYPES AND SPECIALTIES F. ACCESS TO COMPARATIVE REPORTING G. SUPPORT FOR HUMAN RESOURCES, MEDICAL CLINICS, PURCHASING, FINANCE, NUTRITION, MEDICAL SURGERY, AND ANCILLARY AREAS.
PART VI, LINE 7, REPORTS FILED WITH STATES IA
Schedule H (Form 990) 2021
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